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It's Not the Big that Eat the Small...It's the Fast that Eat the Slow [Hardcover]

Jason Jennings (Author), Laurence Haughton (Author)
4.2 out of 5 stars  See all reviews (32 customer reviews)


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Book Description

January 9, 2001

Why is AOL the most profitable new media company in the world, swallowing up one company after another and adding millions of new subscribers, while Prodigy and CompuServe are mere memories?

How did Hotmail vault from being a cool idea to being worth more than $400 million in the eyes of Microsoft in twenty-four months?

What transformed Charles Schwab from a company with four brokers trading stocks around a single table into the world's largest financial services firm?

Breakthrough consultants Jason Jennings and Laurence Haughton reveal how the planet's most successful companies surged to the forefront of their industries and always managed to stay one step ahead of the competition.

It's Not the Big That Eat the Small...It's the Fast That Eat the Slow contains all the secrets and tactics used by the fastest business people to achieve great success In their chosen fields -- at dizzying speed.

In this engaging and informative guide you will learn how to:

  • think FAST by anticipating and spotting trends
  • make FAST decisions by applying rules and reassessing strategies
  • get to market FAST by exploiting your advantages and institutionalizing innovation
  • stay FAST by remaining flexible and keeping close to the customer

Jennings and Haughton traveled the globe and penetrated the world's fastest companies to witness the methods used by quick, dominant leaders in business ranging from retail sales to fast food, from financial services to communications. If you want to think quicker and faster all the information you need is here. You'll find lessons from the speediest international business and companies on how to become faster than anyone else in today's ever-changing business world.



Editorial Reviews

Amazon.com Review

The tortoise and the hare--not to mention a popular '60s-era adage--warned us that Speed Kills. Not so fast, contend Jason Jennings and Laurence Haughton, international consultants who have worked together since 1976. In It's Not the Big That Eat the Small... It's the Fast That Eat the Slow, the two argue that only the swiftest of corporations will thrive in the 21st century. They then outline a program, based on best practices developed by contemporary speedsters like Charles Schwab and AOL that readers can work into their own businesses by similarly focusing on "commerce, resource deployment, and people." Its four parts examine ways to create environments that anticipate the future, reassess operations and personnel and make appropriate adjustments whenever necessary, launch a "crusade" while "staying beneath the radar," and maintain velocity through institutionalization and close customer relationships. "This book will show you how to think and move faster than your competition," they write, adding that "being faster doesn't mean being out of breath. It means being smarter." Many of their suggestions will be familiar to those who follow the business of business improvement, but the singular (and quite convincing) context to which Jennings and Haughton now apply them help make this book unique. --Howard Rothman

From Publishers Weekly

What do successful companies master that other ventures cannot? They are ready to face the 21st-century economy with an ability to adjust to change and a constant concern with providing first-rate customer service. To find these companies, the authors traveled around the world to learn these secrets from such winning firms as H&M clothing stores, Charles Schwab, Hotmail and Telepizza. Among the smart strategies are spotting trends, testing products and getting to market quickly. The authors offer lots of tips, interspersed with anecdotes about both successful and failing companies. While the information is excellent and the presentation clear, the content doesn't lend itself easily to audio. The authors are fond of lists, such as "10 steps" obviously, people listening while driving or commuting will have to replay these sections if they want to take notes. In spite of this drawback, entrepreneurs willing to put in the effort will get some practical help from this book.

Copyright 2001 Cahners Business Information, Inc.

--This text refers to an out of print or unavailable edition of this title.

Product Details

  • Hardcover: 272 pages
  • Publisher: HarperBusiness; 1st edition (January 9, 2001)
  • Language: English
  • ISBN-10: 0066620538
  • ISBN-13: 978-0066620534
  • Product Dimensions: 9.3 x 6 x 1.1 inches
  • Shipping Weight: 1.3 pounds
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (32 customer reviews)
  • Amazon Best Sellers Rank: #1,030,568 in Books (See Top 100 in Books)

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Customer Reviews

32 Reviews
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Average Customer Review
4.2 out of 5 stars (32 customer reviews)
 
 
 
 
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121 of 125 people found the following review helpful:
5.0 out of 5 stars Good Overview of Thinking and Decision Processes for Speed!, January 9, 2001
By 
Donald Mitchell "Jesus Loves You!" (Thanks for Providing My Reviews over 110,000 Helpful Votes Globally) - See all my reviews
(VINE VOICE)    (HALL OF FAME REVIEWER)    (TOP 100 REVIEWER)   
This review is from: It's Not the Big that Eat the Small...It's the Fast that Eat the Slow (Hardcover)
This book is the best one I have read to date on helping a company accelerate its ability to move ahead of the competition by being better at sensing the environment and reacting to it. Those who are interested in checking their organizations for stalled thinking in this regard will find a useful list of areas to investigate and improve.

"Do more with less and do it faster." That's the mantra that the authors have investigated through their case histories of Charles Schwab, Clear Channel Communications, America On Line, H&M (clothing stores), Hotmail, Telepizza (European home delivery pizza chain), and Lend Lease (Australian company).

The book is organized into four sections: Fast thinking; fast decisions; get to market faster; and sustaining speed. Each one contains a number of key points, with subpoint details to further elaborate.

Here's how Fast Thinking is organized:

"Speed . . . without a destination in mind, is haste." The focus of this section is on creating improvements in your business model or new business models.

The key sections under the heading are to anticipate; spot trends; put ideas through a thorough testing process to probe for their downside weaknesses; and being sure that the best idea wins by changing the company environment. Each of these sections is illustrated with examples from the companies that were studied and more detail on the key elements.

In this example, you should see the potential weakness of the book. It correctly points you toward spotting trends, but cannot possibly teach you what you need to know in just a few pages. So you will want to expand on the points here by reading other books that deal with these areas in more depth. In essence, the book then is an outline of the business processes you need for innovation in business models, choosing the right ones, getting them implemented well, and staying agile.

The primary metaphor is to Wayne Gretzky, who was famous for his ability to anticipate where the puck would go next . . . and to aim for that spot. If you can determine what is "likely to occur in the next few months and the next few years [that] is enough to give you an edge . . . ."

While I have not studied all of these companies, what was said about the ones that I know well was certain accurate and full of insight. I assume the rest was done equally as well. Many of the conclusions are similar to my own work on irresistible forces.

Of the four sections, I thought that the first section on fast thinking had the most original material, and will be the most valuable for many companies. If you have problems with fast decisions and getting to market fast, you may find it hard to change very quickly. But if you are already in pretty good there, the first section can increase the flow of good new ideas for you to consider. Many CEOs tell me that this is a limitation for them.

I do have some concerns. If everyone organizes for speed, how sustainable will that be? Perhaps it would be better to organize to grasp advantages that then become unavailable to others.

Also, what is it going to be like to work for a company like this? What is your family life going to be like? For readers who are interested in these questions, I suggest you read Professor Robert Reich's new book, The Future of Success. It has many thought-provoking ideas on this subject.

After you have organized for maximum speed that makes sense for your business and the personal lives of those involved, I suggest that you consider how the experience can be made much less demanding on everyone. That's the area where the most innovation is needed.

May you make rapid progress towards worthwhile goals . . . and have time to smell the roses along the way!

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33 of 36 people found the following review helpful:
5.0 out of 5 stars It's true! It works,The FAST do eat the SLOW, January 30, 2001
This review is from: It's Not the Big that Eat the Small...It's the Fast that Eat the Slow (Hardcover)
A comprehensive,factual and entertaining roadmap for all smart business men and women to speedily navigate the inner city battleground that is the competitive marketplace of today.

Jason Jennings and Laurence Haughton's concise and practical account of leadership strategy, and numerous tactics, show how being fast creates a unique and compelling point of difference.

What's more their advice and observations work!

Over the past ten years I've enjoyed a close professional relationship with Jason Jennings and his consultancy, in two large global media organisations.

Firstly, I witnessed the transition from a hemorrhaging State run bureaucracy, to a fast, efficient, customer focused company, that when privatized, became a prized acquisition and cash cow.

Secondly, Jason's teaching, strategic analysis and operational skills prevented the real threat of bankruptcy, and in just two years, the business units were producing record revenue and over 40% EBIT. An incredible turnaround, proving that the fast do eat the slow, and in the process gain the economic benefits.

A great read,and essential reference for those serious about leading their organizations successfully and consistently in the 21st century.

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13 of 13 people found the following review helpful:
5.0 out of 5 stars Speed Plus Torque = Victory!, January 14, 2003
This review is from: It's Not the Big that Eat the Small...It's the Fast that Eat the Slow (Hardcover)
This is the first of two books by Jennings which I have recently read. (The other is Less Is More.) It was written in collaboration with Laurence Haughton. The subtitle reveals their core assertion: "How to Use Speed as a Competitive Tool in Business." Correctly, they stress the importance of using speed to achieve and then sustain a decisive competitive advantage. They also realize that there are times for an organization to be a sprinter but other times to proceed as if in a marathon.

In the Prologue, Jennings and Haughton explain that they "began with a blank canvas. No points to prove, no axes to grind, and no one to impress. We truly wanted to figure this 'speed thing' out and boil it down into easy-to-replicate tactics." They developed criteria for selecting the fastest companies and then focused on them: Charles Schwab, Clear Channel Communications, AOL, H&M, Hotmail, Telepizza, and Lend Lease. The book presents a number of real-life lessons from these high-speed companies and their full-throttle executives. The authors also provide "time-proven instructions on becoming faster than anyone else."

The material is organized within four Parts: Fast Thinking, Fast Decisions, Get to Market Faster, and finally, Sustaining Speed. In their Epilogue, the authors observe that, early on in their research, they discovered that "truly fast companies that have demonstrated the ability to maintain momentum aren't naturally any faster than their slower-moving rivals. But they are smarter." What's the difference? The truly fast companies avoid, "blow up," or get past various "speed bumps," refusing to be delayed or prevented from getting to where they want to be.

As I read this book, I began to think of an organization as a vehicle. As such, what are its requirements? First, a specific and appropriate destination. Next, a capable driver. Then, a sufficiently powerful engine and enough fuel to keep it running. Also, a transmission with different gears (including reverse), shock absorbers, and brakes. Gauges keep the driver fully informed of available fuel, oil pressure, speed, time, etc. Jennings and Haughton discuss "speed bumps" and could have just easily included a discussion of terrain and weather. A number of organizations -- S&Ls 15-20 years ago and dot coms more recently -- have failed because they could not cope with "rough roads" and "foul weather." In several instances, imprudent speed was a factor in their demise. I want to stress this point because Jennings and Haughton do not glorify speed per se. In certain situations, however, speed is the determinant insofar as success and failure are concerned. Rapid response to customers' needs, for example, or to a new business opportunity. To extend the vehicle metaphor, executives also need a multi-gear "transmission" as well as an accelerator and brakes...and the skill to use each as well as the wisdom to know when.

Jennings and Haughton have a Snap! Crackle! and Pop! writing style which is eminently appropriate to the subject. They also have a delightful sense of humor which substantially increases the entertainment value of their work even as they focus on an especially serious subject: business competition in an age and at a time when it has never before been so intense and when prudent speed frequently determines the difference between organizational life or death. This is a brilliant achievement.

Those who share my high regard for this book are urged to check out Jennings' Less Is More as well as Curt Coffman and Gabriel Gonzalez-Molina's Follow This Path.

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First Sentence:
The ability to anticipate is one of the key ingredients of efficient speed. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
big that eat the small, shuffle portfolios, fastest companies, shuffling portfolios, proven math, best idea wins, institutionalize innovation, big objective, constant reassessment
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Clear Channel, Charles Schwab, Lend Lease, Leo Pujals, Steve Case, Sabeer Bhatia, United States, The Gap, Dave Pottruck, Randall Mays, Stuart Hornery, Andy Grove, Chuck Schwab, Fabian Mansson, Lowry Mays, Mark Mays, Merrill Lynch, Jack Welch, Stefan Persson, Quaker Oats, Brown Boveri, Charles Handy, Free Libraries, Jerry Thomas, Michael Dell
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