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JBJ Aquarium Arctica Titanium Chiller

by JBJ

List Price: $934.41
Price: $836.99 & FREE Shipping. Details
You Save: $97.42 (10%)
Only 2 left in stock (more on the way).
Ships from and sold by Amazon.com.
1/3 HP
  • The most quietest chiller on the market
  • Highly efficient condenser; use less energy
  • Corrosion resistant; contains safe ozone friendly refrigerant R-134A
2 new from $820.49



Product Details

Size: 1/3 HP
  • Product Dimensions: 17 x 20 x 20 inches ; 54 pounds
  • Shipping Weight: 54 pounds (View shipping rates and policies)
  • Shipping: This item is also available for shipping to select countries outside the U.S.
  • ASIN: B00CXN36FI
  • Item model number: 1/3 HP
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Best Sellers Rank: #135,971 in Pet Supplies (See Top 100 in Pet Supplies)
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Product Description

Size: 1/3 HP

Aquarium arctica titanium chiller; smart memory chip restores to last set temperature after power failure; auto IC temperature control system; digital LED temperature controller can easily be read day or night; inline series; no hard plumbing necessary; quick installation offered with 3 different size hose connections.

Customer Reviews

3.9 out of 5 stars
5 star
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See all 13 customer reviews
I called JBJ customer support.
Brian Alan Carlson
Have had original just over 2 years with no issues at all.
Cynthia B. Baine
Very high quality construction.
David

Most Helpful Customer Reviews

12 of 13 people found the following review helpful By Brian Alan Carlson on February 11, 2010
Size Name: 1/10 HP
I bought this chiller three and a half month ago. It did not work but I was told I could not return it because it needed a repair. I would have to get the warrenty repair done first. I called JBJ customer support. They asked me to do several things to fix it myself. I did what they said but it did not fix it. Then, they mailed me a part to install, at my expense, and that didn't fix it either. Then I had to send them the chiller to be repaired, again at my expense both ways. At this point, I have paid about $100 for shipping in addition to the original purchase price.

They are slow to respond on their end so each email response back and forth takes 3-5 business days. They had the chiller for over a month to do the repair. When it came back, the controller works but now the compressor is broken. At this point, I don't know whether to take it somewhere local to get it fixed or just to take the $500 loss and throw it away. I will at least get an estimate but the bottom line is don't expect to use the warranty if it breaks. I am extremely dissatisfied. This has very nearly made me decide to avoid online purchases whenever possible.
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8 of 9 people found the following review helpful By Onoñdagegá on June 4, 2011
Size Name: 1/10 HP
I purchased this chiller in 07/2010. It failed during the 4th week of ownership. I had to go to JBJ (the manufacturer) for warranty repairs. They forced me to attempt several remedies myself to determine what the likely problem was. I told them from the beginning the compressor wasn't running but everything else was. After a week I was finally authorized an RMA, to which I had to pay THEM shipping both ways. I was not allowed to use my discount and ship it myself.

Anyway, I received the repaired chiller 3 weeks later (which my tank wasn't happy about). It didn't work out of the box. After another RMA I received a working unit. They told me it was a bad computer controller. That one worked fine for 8 months.

It is now 6/2011 and it has failed again. Same problem as before, the compressor isn't coming on. Now, do I spend another $90 shipping for warranty repair or get a better brand?

Whatever I finally decide about mine, I have decided that I would not recommend this brand of chiller.
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5 of 5 people found the following review helpful By Norman Strothman on June 30, 2008
Size Name: 1/10 HP
had my jbj arctica for about a year and a half. started haveing problems with it. emailed and called the company and got no responce. $450 i paid for this item and didnt even last 2 years and cant get company to to return my calls or emails.
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3 of 4 people found the following review helpful By C. Yarnell on July 11, 2011
Size Name: 1/10 HP
We have had this chiller on our 46G salt water tank for about five years now and it has been a work horse. We live in the Phoenix, AZ area and the house is frequently hovering near 85-90F during the day and this chiller has put up with that for five summers. Tons of other components in our system have failed over time but not this. Sounds like some of the other reviewers have had bad luck (or something). I wanted people to know I've had one for forever and it's still going strong. We are moving it to our new 185G tank soon.
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By Cynthia B. Baine on October 13, 2014
Size Name: 1/4 HP
We just purchased our 2nd 1/4hp Arctica. First is on a 130 gallon reef tank, new one going on a 220 gallon FOWLR tank. Have had original just over 2 years with no issues at all. Good looking, quiet, keeps the reef at 77.1 F +/- 1 degree in the South Carolina summers. Researching chillers carefully, we chose the JBJ based on numerous factors, including reviews. Our local Salt water coral and fish store owner gave us insight to actual daily use and reliability. We are happy with the results and quality of the product after 2+ years in use. My only call to Customer Service was handled quickly and professionally without incident. It was my GFI circuit, not their chiller problem so JBJ certainly could not be faulted for that. Our original unit even survives the abundance of cat hair that gets sucked into the air intake. We flush the exchanger with fresh salt water twice a year and vacuum coils about once a month, normal maintenance for this type of unit. You take care of it and it will take care of your aquatic investment.
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Size Name: 1/10 HP Verified Purchase
I purchased this and it came damaged, Amazon did everything, quickly and friendly and exchanged it with no cost to me. The replacement( which works great!) cam with a small broken part which is easily replaceable from the manufacture of the product. Although the chiller works great, dealing with this company directly was extremely difficult and the personnel were quite rude. If and when I need another "chiller" I will look towards another brand...
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Size Name: 1/10 HP Verified Purchase
I have 4 of these units. 2 - 1/15, 1 - 1/4 & 1 - 1/5. They have all worked great for the last few years. No problems whatsoever.
Good luck out there reefers...
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