Customer Reviews


44 Reviews
5 star:
 (10)
4 star:
 (3)
3 star:
 (1)
2 star:
 (3)
1 star:
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32 of 34 people found the following review helpful:
5.0 out of 5 stars Best of both worlds.
For the money, I must say that this sub cannot be beat. I auditioned many others before purchasing this model, including those from "higher-end" manufacturs. Most other subs are either made with too small a driver to move any air or constructed poorly. JBL has done a fine job of turning out a quality product. This sub is fast enough to move with the smaller...
Published on January 18, 2001 by matthawk7@msn.com

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20 of 20 people found the following review helpful:
3.0 out of 5 stars Very Good Subwoofer But Bad Amp
I bought this subwoofer about 4 months ago. It was working fine up until last week when I got up and noticed that the red leds were not on. At first I thought the unit was not recieving power, but after checking all of that I concluded it had to be the amp. I have read some other reviews by customers on this product complaining of the same thing. JBL must of shipped these...
Published on May 1, 2002 by ghostness


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32 of 34 people found the following review helpful:
5.0 out of 5 stars Best of both worlds., January 18, 2001
This review is from: JBL PB12 12" 250-Watt Down-Firing Powered Subwoofer (Electronics)
For the money, I must say that this sub cannot be beat. I auditioned many others before purchasing this model, including those from "higher-end" manufacturs. Most other subs are either made with too small a driver to move any air or constructed poorly. JBL has done a fine job of turning out a quality product. This sub is fast enough to move with the smaller models and big enough to hang with a 15" model, all without becoming "boomy" or coloring the music. While it doesn't go as low as some, it is more than adequate for most any type of listening, be it Home Theater or Music. A bit of tuning for the environment was necessary, but that is the case with any sub. Great job JBL...
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20 of 20 people found the following review helpful:
3.0 out of 5 stars Very Good Subwoofer But Bad Amp, May 1, 2002
By 
"ghostness" (Rockville, Maryland USA) - See all my reviews
This review is from: JBL PB12 12" 250-Watt Down-Firing Powered Subwoofer (Electronics)
I bought this subwoofer about 4 months ago. It was working fine up until last week when I got up and noticed that the red leds were not on. At first I thought the unit was not recieving power, but after checking all of that I concluded it had to be the amp. I have read some other reviews by customers on this product complaining of the same thing. JBL must of shipped these things out with some faulty amps because it wouldn't turn on at all and there wasn't a power surge that hit it. I have all my home theatre products hooked up to a monster cable power center. Luckily I bought a service plan at the place I bought it cuz u only get 1 year from JBL. Good product but watch out for the faulty amp. Hopefully they will put in a good amp and this will never happen again.
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27 of 29 people found the following review helpful:
1.0 out of 5 stars Don't buy this unit, November 8, 2001
By 
This review is from: JBL PB12 12" 250-Watt Down-Firing Powered Subwoofer (Electronics)
Although I was pleased with the sound quality of the JBL NSPB12
it did not last long. After only two months, the unit failed. Service with JBL has been a nightmare. I have taken it to a factory authorized service center who indicated that this was typical of the PB12 and parts were back ordered, that was 4 months ago. Trying to get some support from JBL is VERY disappointing. Therefore, I would NOT recommend their products.
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27 of 29 people found the following review helpful:
5.0 out of 5 stars JBL PB-12- a great compact sub offering real value, April 30, 2001
By 
This review is from: JBL PB12 12" 250-Watt Down-Firing Powered Subwoofer (Electronics)
I agree fully with the first review of this product. This is my fourth subwoofer and the one that pleased me the most right out of the box. 19 years ago I bought my first powered-sub for over 1000 bucks in 1982 money. It still works well for music, but just wasn't right for home theater. The JBL works well in both modes. The depth charges in "U-571" scared my little kids(me, too!), without once showing any strain from the built-in amp or the driver. The older 400W sub bottomed out with regularity in these scenes. I built a passive 18" sub using another JBL driver, that is powered by a Carver M1.5 amp running bridged. The 18" driver cost more than this whole unit does, shipping and all! This is my first vented-box, downward firing sub (the rest are sealed-box, forward-firing units) and I can't over-emphasize how pleasing it's performance has been. I originally bought the JBL PB-10, but it's smaller 150W amp and 10" driver was only marginally better in my room than the older unit I was replacing. It was built just as well as this unit is and will work well for many people, I'm sure, its just that I'm still a bass-freak. My only concern, and the reason I had never gone with a vented box design before, is the roll-off below resonant frequency is noticable and the amp will go into oscillation if driven (way) too hard at resonance. Used properly, this thing can shake my floor just as easily as it's 18" big brother, at about 25% the cost and without having to build the enclosure. That's what I call value-- and it's pretty compared to the refrigerator-on-its-side box I made.
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14 of 14 people found the following review helpful:
1.0 out of 5 stars Don't waste your money!, December 3, 2002
By 
Karen L. Connors (Tracy, Ca United States) - See all my reviews
(REAL NAME)   
This review is from: JBL PB12 12" 250-Watt Down-Firing Powered Subwoofer (Electronics)
I bought this subwoofer because of my past experience with JBL speakers. This sub sounds great, but it won't last. I had my first one a week when it went dead. NO led lights, NO juice. I returned it and got a new one, thought it might just be defective. My replacement lasted 1 month, 5 year warrenty not worth the head ache.Not very many authorized repair centers, closet one 50 miles.
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13 of 13 people found the following review helpful:
1.0 out of 5 stars Don't even bother!, May 23, 2003
By A Customer
This review is from: JBL PB12 12" 250-Watt Down-Firing Powered Subwoofer (Electronics)
The thing sounds awesome when it works, unfortunately it won't work for long. In the past three years, I've now gone through three of these, two of which were replaced by the dealer. Now the third has blown (keeps blowing fuses, even with nothing hooked up to it). I even got a top-of-the-line protection circuit for it because they were telling me it was blowing because of other things in my house - riiiight.

For what this unit costs, it shouldn't have these problems, even at the discounted [price]

Don't think I'll be buying any JBL products any more!

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15 of 16 people found the following review helpful:
1.0 out of 5 stars Never buying JBL Again, January 11, 2003
By 
This review is from: JBL PB12 12" 250-Watt Down-Firing Powered Subwoofer (Electronics)
I purchased a JBL PSW-12D in June of 1999. After spending 2 stints in a JBL service center, total of four months, within the first year, and the problem never being fixed, JBL asked me to send the subwoofer back to them at my cost ..., they then shipped me a new PB 12.

Though it's performed well for 2 years, and I have no complaints with the audio performance, the new unit just died - random loud popping noises (even when unconnected to the source) and horribly distorted sound.

As I sat down this morning to check out JBL's webpage for troubleshooting info, I reread all of my correspondence with JBL from the first problem, all of the forgotten frustration and anger has come back anew.

I will not spend another dime on this unit, or risk another four months of "service" - it's long since passed the good money following bad threshold.

The first problem I was willing to attribute to bad luck, but a second unit failing in such a short time has convinced me that it's a bigger problem - a JBL problem. I'll do my best to never have to deal with JBL problems again.

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10 of 10 people found the following review helpful:
1.0 out of 5 stars Dave Vincent is absolutely right, March 23, 2003
By 
SY (CERRITOS, CA United States) - See all my reviews
This review is from: JBL PB12 12" 250-Watt Down-Firing Powered Subwoofer (Electronics)
I totally agree with Dave Vincent because I had exactly the same problem with the JBL PB 12 Subwoofer. JBL, however, refused to replace the subwoffer for me. The local JBL authorized center also advised me do not waste money and time to fix it.
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9 of 9 people found the following review helpful:
1.0 out of 5 stars JBL Junk!, June 22, 2003
By A Customer
This review is from: JBL PB12 12" 250-Watt Down-Firing Powered Subwoofer (Electronics)
Didn't work from day one! I will never buy a JBL again! Read all the reviews. I didn't and I'm paying for it.
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11 of 12 people found the following review helpful:
1.0 out of 5 stars JBL needs new power amp source!, April 22, 2003
By 
F. Steven Crater (Hopkinton, MA USA) - See all my reviews
This review is from: JBL PB12 12" 250-Watt Down-Firing Powered Subwoofer (Electronics)
Well, after reading the reviews and 4 out of 10 had failed amps, I no longer feel so all alone. I used to use a lot of JBL equipment with my sound company...that was in the 70's. I always have been a fan. I got this PB12 as a replacement for the PSW-D112 that I purchased in Feb 2001. It's amp blew out. Now after two years of limited use, this one has done the same. I guess it's time for a change of mind set. I give it 4 stars when it works...too heavy to be returning all the time.
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