Most helpful critical review
3 of 4 people found the following review helpful
Not too bad
on September 26, 2012
Ordered two for my church. First package was complete and instructions straight forward. It says two people needed to put it up, but I was able to do it on my own. Two would be better however.
The second was another story. Put it all together and hung it, but it wasn't hanging even close to correctly. Took it down and found a crucial bolt on one of the arms on the TV side was missing. This was supposed to be attached and in place before I opened the package. Dug though the package of screws and adapters provided (an extensive selection I should note) and found the missing bolt (I have no idea what it was doing in there). However, There was no plastic thumb nut for the bolt or any nut of any kind to be found.
I finally went to Home Depot and spent 54 cents to buy a wingnut to fit the bolt. The wingnut holds the bolt just fine and the 40" TV now hangs like it should.
It is a seemingly good product for the price. I am sure both TVs will be secure for as long as anyone wants them on the wall. However, those folks in China (or wherever it is made) should pay attention to the assembly and packing process on their end.
I'd give it 5 stars for simplicity and quality, but I'm knocking it down to 3 because of the bolt issue.