Customer Reviews

JVM1790BK Profile Spacemaker Series Over the Range Microwave, Black

5 star:		(0)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

We had a GE over-the-range microwave, which worked fine until the cheap plastic door handle cracked and broke. This was a serious problem, because you can't open the door when the handle breaks off. When we tried to replace the handle, we were told you can't just replace it, you have to replace the entire door assembly, which cost hundreds of dollars and requires a service call. So we bought a new microwave. The sales person persuaded us to get another GE and told us that our door handle problem was a fluke. Lo and behold, after only a few months, this door handle broke, too! Fortunately, this one is still under warranty, but it makes you wonder a) if the quality control is slipshod and b) if they insist on using a cheap, brittle plastic for the handle, why they can't design it to replace the el cheapo part without buying an entire new door.

We own a 1790 and the older one before the JVM1790, they have improved the unit in that now you can turn off the turntable. I use the convection oven also and hardly use the microwave at all. We love it.