21 of 23 people found the following review helpful:
1.0 out of 5 stars
I hate this headset!!!, July 26, 2009
This review is from: Jabra BT 5020 Executive Bluetooth Headset [Bulk Package] (Wireless Phone Accessory)
I love most Jabra headsets that I've tried, however, I absolutely HATE this one, Jabra BT 5020.
This unit is very large and bulky.
It is impossible to talk on the unit while outside -- even on a nice day that has no wind.
If your vehicle has any noise at all, you won't be able to hear through this headset, it picks up and amplifies any background noise.
I sent my first one back for repair because I just knew it was defective since it did not have the qualities I have come to expect with Jabra products.
They sent another one to me and it is the same noisy thing ....SO, I am not using this headset, I even tried to give it to a friend who doesn't have any headset -- and she gave it back saying she couldn't hear with it.
It is now sitting in a drawer :-{
Please research this model before purchasing it, I wish I had done that...
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
9 of 9 people found the following review helpful:
1.0 out of 5 stars
Bluetooth Lemon, August 4, 2009
This review is from: Jabra BT 5020 Executive Bluetooth Headset [Bulk Package] (Wireless Phone Accessory)
Initially I purchased the Jabra BT5020 to replace my ancient but still kicking, back up headset. As a regular buyer of Jabra products, I've found that this company is usually on top of their game in electronics. Sadly, Jabra completely missed the boat on this poorly engineered product.
Easy pairing of the BT5020 to my cell phone was the only positive note coming from the purchase of this over hyped tool. Considering the large size of the headset, I was surprised to find the controls way too small to serve any real time every day function.
Like most new head set technology, the Jabra BT5020 can be rotated for wear on either ear. Complete with two comfort plugs, it does provide a nice fit. Audio performance was the ultimate letdown. In a quiet room, incoming audio is average at best. Outgoing calls are always muffled and deteriorated. So bad that I had to shut down the BT5020 in order to complete the call.
To sample what others were telling me about the poor audio and transmission performance, my associate took the BT5020 for a test drive. When I dialed her it took me only a few seconds to learn about the terrible audio and static others were receiving from my calls. Even with a small amount of background noise in the same building, audio was lost.
Thinking that perhaps it was just a bad unit I returned the original BT5020 for an exchange. To make a long story short, same scenario and almost the same results. The bad reception was still there and to make matters worse, the ear piece actually broke off. Apparently there was a weak point in the molding.
Without a doubt, the problem lies within quality control. Over the years I have owned several Jabra devices that went the distance and easily rated five stars. Make no mistake, the Jabra BT5020 Bluetooth Headset is not one of them. This product should have never made it past the drawing board.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
8 of 10 people found the following review helpful:
2.0 out of 5 stars
Feels good but has a lot of static, July 29, 2009
This review is from: Jabra BT 5020 Executive Bluetooth Headset [Bulk Package] (Wireless Phone Accessory)
I do like the way it feels on the ear but it has constant static. I've tried it with two phones and they both hear static as soon as it picks up. The caller breaks up and sounds fuzzy also. I'll return this one try another, maybe it's just this unit.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No