Jabra STONE Bluetooth Headset with Extreme-Noise Blocking

by Jabra

Product Details

• Product Dimensions: 3.2 x 3.2 x 7.1 inches ; 5.1 ounces
• Shipping Weight: 8.8 ounces (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B0034G4YW2
• Item model number: STONE
• Average Customer Review: 3.0 out of 5 stars  See all reviews (203 customer reviews)

Product Description

Amazon.com Product Description

An innovative headset with a completely new, groundbreaking shape, the Jabra Stone Bluetooth headset elegantly wraps behind the ear--eliminating the standard on-face microphone. The Stone's seamless frame is lined with soft rubber padding for optimal comfort and the headset is flexible for a perfect fit. It also features advanced noise cancellation without the boom arm on your face, allowing it to be discreet without compromising on audio quality.

An entirely new shape for Bluetooth headsets, the Jabra Stone elegantly wraps behind your ear and stores in its own easily pocketable portable charger.

Slide your finger up or down on the nearly invisible touch-controlled volume pad on the outside of the headset to control volume (see larger image and a schematic of all controls).

Doubling as a carrying case, the portable charging fits into the palm of your hand and the Stone stays safely stored and automatically recharged while on the go in your pocket. And with a nearly invisible touch-controlled volume pad on the outside of the headset, you can simply slide you finger up or down to control the volume while on a call.

The Stone is equipped with Jabra's Noise Blackout Extreme technology, an innovative new generation of noise cancelling technology that reduces ambient sound without compromising voice quality. Providing the perfect balance between noise elimination and the delivery of a natural sounding voice, the technology uses dual microphones to capture sound while intelligently filtering background noise only.

Features and Specifications

• Up to 8 hours talk time and 12 days standby time
• Portable Jabra Stone charger enables charging on the go and serves as a holder and charger in down time
• Micro AC chargers
• StatusDisplay makes it easy to check battery level and Bluetooth connectivity at a glance
• Touch volume control, answer/end button, voice dialing (depending on the phone used)
• Streams music from A2DP-enabled mobile phones
• Connect two Bluetooth enabled devices at the same time with Multiuse capabilities
• Bluetooth 2.1+EDR technology
• Weighs just 0.25 ounces

What's in the Box
Jabra Stone headset, portable charging unit, belt clip, AC charger, extra ear gel, quick start guide

Pairing the Jabra Stone

1. When you turn on the Jabra Stone for the first time, the headset will automatically start up in pairing mode when taken out of the portable charger.
2. Set your Bluetooth phone to discover Jabra Stone.
3. Press 'Yes' or 'OK' on the phone and confirm with PIN code 0000 (4 zeros) if prompted.
4. Your phone will find Jabra Stone.
5. For later pairing: Turn your headset off manually by long press on Answer/End. Turn it on again; press and hold until solid blue light comes on.

Product Description

The wireless Earvolution has arrived. Say hello to the New Shape in headsets - Jabra STONE. A headset featuring a completely new, ground-breaking shape - a sleek and elegant design that, even when placed in the charger, easily fits into the palm of your hand. A headset that features advanced noise cancellation without the boom arm on your face allowing it to be discreet without compromising on audio quality. A headset that comes with its own portable charging unit - making it possible to charge when and wherever you want - no strings attached. Combining stunning aesthetics with unrivaled technology, the Jabra STONE mobilizes the next generation of noise cancelling, Noise Blackout Extreme, which uses dual microphones to reduce background noise while carrying your voice true and clear. Plus, Jabra STONE's soft rubber padding makes it so comfortable you don't even realize you're wearing it.

Customer Reviews

Most Helpful Customer Reviews

146 of 146 people found the following review helpful:

4.0 out of 5 stars Voice dialing while driving with the radio on!, February 23, 2010

By 

D. Matheny (Austin, TX) - See all my reviews
(TOP 100 REVIEWER)    (VINE VOICE)    (REAL NAME)   

This review is from: Jabra STONE Bluetooth Headset with Extreme-Noise Blocking (Wireless Phone Accessory)

(What's this?)

Well, I spent some time with this headset and I can definitely say that it is NOT for power users who run down batteries and spend hours each day using the Bluetooth headsets. The problem is that this headset would have to spend about half the day sitting in its charger. (I added an update with a quick battery life test.)

I, on the other hand, consider myself a normal or even light cell phone user. My usage includes one Bluetooth headset in the office that I use for meetings that total around 3-4 hours per week. There is another headset in my truck that I only use for answering incoming calls as well as calling people using the voice-dial feature of my BlackBerry phone. The headset in my truck is turned off 99% of the time so the batteries tend to last for weeks on end. Rarely do I go over 900 minutes on my cell phone in any given month.

Given that usage model, this headset actually works OK. Here are the things I like about it:
1) The outgoing call quality is excellent! I've never had a headset that worked as well as this one for voice dialing while driving. With my previous headsets, I could only effectively use the voice-dial feature when I was either stopped or idling at a constant speed. With this headset, I can voice-dial in traffic and don't even have to turn the radio off!
2) This headset only takes around 3 seconds to connect to my BlackBerry phone once it is removed from the charger. Both my Plantronics headsets take closer to 7 seconds - and that is after holding the power button for a couple of seconds to turn them on. This makes a big difference when answering incoming calls in the car where I typically don't wear the headset until my phone rings.
3) The 'Stone' charger is a great idea for someone like me who leaves the headset in the car with no charger for weeks at a time. I like that the headset turns itself off automatically when inserted into the charger and then turns on when removed - this gives me plenty of time to put it on my ear and answer incoming calls while driving.
4) It's easy to tell if the 'Stone' charger itself needs to be charged soon. With my Plantronics headset, it typically just dies unexpectedly during calls; so it's nice to have an indicator for when the Jabra needs to be brought into the house and recharged.
5) My first thought after opening this headset was that it didn't look very comfortable; but that has not been true at all. I wore it for 8 hours straight just to verify that it is far more comfortable than it looks. (Fortunately for me, I like wearing the headsets on my right ear because I would be out of luck otherwise with this one.)
6) I love that it connects with 2 different phones, which lets my wife and I both use the same headset when driving the truck.

Even though there is plenty to like about this headset; there are some really irritating things that make me think Jabra was trying to put form before function:
1) The answer button couldn't be in a worse position. It's almost impossible to insert or remove the headset from the charger without pressing it. It's also difficult to put the headset on my ear without pressing the answer button.
2) The volume control is kind of cool, but it's also easy to hit the answer button when messing with the volume. Unfortunately, this has caused me to hang up on callers when I just wanted to increase the volume.
3) The incoming call volume doesn't go as loud as I would like in some cases - a problem I haven't had before with other BlueTooth headsets.
4) Normally I don't care about product packaging - but Jabra went through some serious effort to make it hard to open so I figured I should mention it. The packaging is complemented nicely by not containing much usable documentation:).

At this point, I think the pros outweigh the cons and I'm planning on continuing to use this headset. If, in a couple more weeks, I can't figure out how to use the headset without hitting the answer button all the time, I'll probably switch back to the Plantronics.

The sad thing is Jabra would have had a serious 5-star hit for people like me if they had just made the answer button into an actual button that wasn't so easy to press by accident - but I guess that wouldn't have looked as sleek and cool...

UPDATE: After a few more days of use, I've decided up upgrade this review from 3 to 4 stars. Once I got used to putting this headset on without hitting the power button, it became a lot less irritating - and the positive features I mentioned in the original review are really nice. (I love the quick connection time to my phone as well as the voice quality for voice dialing!) Overall, I'd give this headset a full 5 stars if you aren't going to use it for calls lasting longer than 2 hours; otherwise, you'll have to deal with the short battery life.

UPDATE #2 (4/27/2010): As I mentioned in the original review, I don't spend much time on the phone. Today, however, I was on a call for almost 6 hours as I worked on debugging a customer issue. I went ahead and recorded my battery life statistics from the call using my Jabra Stone headset with the newest firmware installed.

Here are the results:
* The call began at 9:30 using my Blackberry Bold and the Jabra Stone headset (both fully charged).
* The Jabra Stone died at 10:40 and I switched over to the Plantronics Voyager 520.
* My Blackberry died at 12:20 and I had to plug it in to continue.
* The call ended at 3:10 and the Plantronics headset was still going strong (after 4.5 hours).

This is a huge difference in continuous battery life! The Jabra Stone is a great headset, but the battery life doesn't even compare to my Plantronics Voyager for long calls. Personally, I hardly ever run into battery issues since most of my calls/meetings are under an hour and I really don't have that many anyway. I suspect that if you're going to be making lots of shorter calls (and the Jabra Stone stays docked in the charger between calls), then the Jabra may actually do better in overall battery life than the Plantronics.

192 of 196 people found the following review helpful:

3.0 out of 5 stars Oh, I wanted to love this!, February 7, 2010

By 

B. Creel (Fort Worth, TX) - See all my reviews
(REAL NAME)   

This review is from: Jabra STONE Bluetooth Headset with Extreme-Noise Blocking (Wireless Phone Accessory)

I was drawn to the design of this bluetooth headset. It is, compared to other headsets, a work of art! The price was a bit off-putting, but I splurged, knowing that if I didn't like it I could return it within 30 days. I gave it several trials on road trips of varying lengths, as well as just walking around while doing errands. I liked the way the ear loop fit around my ear much better than the usual covered wire ear loops. I liked how you couldn't really see it that much when hidden by my hair, though even when it was visible the design was not as "call center" as some others. I liked the little "stone" that, in addition to being a charging station, was a great storage device and made it easy to locate when I dug for it in my purse.

And that's the end of what I liked.

Here's what I didn't like: I didn't like that I never could get the earbud positioned to fit comfortably in my ear, and because the loop that fits around the ear is fixed rather than adjustable, there really wasn't any ability to adjust it so the earbud was in the right place for my ear. I think the earbud was too large, and I didn't see any extra earbuds of different sizes that could be used instead. I didn't like that I couldn't really tell if I was adjusting the volume up or down because the volume adjustment is under the "skin" of the earpiece---honestly I was never sure I had even activated the volume control. I didn't like that when trying to adjust the headset so I could hear, I invariably hit the spot that cuts off the phone call---that happened at least a dozen times in the first two weeks. I didn't like that when I pressed on the spot that ends a call or is used to redial the last number, I ended up pressing the whole thing into my ear, which is not at all comfortable. And here is the worst part: the call time is ridiculously short, and even the standby time is inadequate. When I made my 8 hour road trips, as I often do, I had to take the bluetooth off and recharge it at least once during the trip, and that means that for that time I no longer had the hands-free capability while driving, which is the whole point of owning a bluetooth for me. I hear that it is able to be used to listen to music; this is not a priority for me, but I can't help but think it would be annoying to have such a short amount of time to listen to the music before it had to be recharged.

I think I would have learned to live with all the other problems I mentioned if it weren't for the very inadequate talk time and standby time. It really is the most beautiful bluetooth out there. But at that price, this thing should be absolutely perfect, and the time issue is a non-starter for me.

126 of 132 people found the following review helpful:

1.0 out of 5 stars Jabra Misstated Battery Life to drive sales - Our 2 are going back!, January 14, 2010

By 

Thomas A. Mcelvy "Tom McElvy" (Virginia Beach VA USA) - See all my reviews
(REAL NAME)   

We are probably going to return these gorgeous pieces of junk, like many other reviewers.

My girlfriend and I each purchased the STONE at an AT&T store. It was a new product, and it looked pretty sweet. I have owned and loved MANY Jabra BT headsets - the 200, 250V, 500V and the 5020. To put it in short terms, however, that I just got from one of the North American Sales Managers for Jabra, "Tom:" "The headset only provides two hours of use; our marketing department chose to word the life as they did to make it look as if it lasts longer than it does." Pretty incredible admission. Kudos to him for being so honest.

It seems that the STONE's little clip-in charger device actually holds a charge for the headset, so you can RE-charge it up to three times during the day. The ACTUAL battery life, on one charge, seems to be about 30 minutes of talk and about 4 hours on standby. Don't even THINK about a lot of music or internet radio (for smartphone users) using the A2DP feature. You will suck the battery down in less than an hour. The package for the headset says "Up to 8 hours talk time"

The pity is, I love the headset! It is light, comfortable, and works REALLY REALLY well with my iPhone. Sound quality is awesome. The charger is cool. Even the little iPhone app is neat (just don't accidentally toss your iPhone!). But, the most important feature for those of us on the go is BATTERY LIFE. I complain about the lousy life I get on my iPhone 3Gs, but that now seems to last an eternity when compared to the horrible battery life of the STONE.

So, how are they misleading the public? They represent that it has 8 hours of life - TWO on a charge, and then 6 more by recharging it THREE TIMES using the stone charger. That last part is in fine print. Buyer Beware!!

I seriously hope the Federal Trade Commission nails Jabra for misleading customers on this product, and I hope they will be forced to pay damages to those of us who trusted them. They took our money for a vastly inferior product, and with obvious intentions of misleading the consumer.

UPDATE 1/29/2010
OK, there has been some things happening this week regarding the STONE saga! I got a call from AT&T Corporate. They were just as upset as I was about the misrepresentation. A memo was going out to the stores regarding the mislabeling on the packages.

However, I have been in contact with Tom Trembly at Jabra; the man who told me originally about the issues I mentioned. He emailed me an updater for the headset firmware. It made a HUGE difference in the operation and battery life of the headset! The touch controls are MUCH more responsive, transmitted audio is louder, and the battery life is considerably longer. Mind you, it is NOT what is advertised on the box, but I can get through a normal day without having to charge it 3 or 4 times!

I will post another message in a week or two with additional updates.

UPDATE 3/19/2010
I have been trying to contact Jabra regarding these headsets. They are ignoring my voicemails, and my emails. It seems that if they think they have a solution, they will talk with you, otherwise, you just don't exist.

I URGE EVERYONE TO NOT PURCHASE THIS PRODUCT. If you are a heavy user, you will be greatly disappointed. Monday morning, I will be filing complaints with the Federal Trade Commission regarding this product. Jabra cannot be allowed to lie to customers in this fashion. Period!

Check out the BT-5020; it is one of the best headsets I have ever used!