Most helpful critical review
1 of 2 people found the following review helpful
Simple and interesting
on November 25, 2012
I have to give credit to Gregg Fraley for illustrating the principles of Creative Problem Solving by weaving it within an adventure and romance filled fiction.
He was selfless to introduce other great reads:- works of Sidney Parnes, Michael Kirton, Edward de Bonto, Michael Michalko, and Mihaly Csikszentmihalyi.
If readers want more information, they are encouraged to access [...]
The 6 steps of Creative Problem Solving (CPS) are
a. identify the challenge;
b. facts and feelings exploration;
c. problem framing and reframing;
d. idea generation;
e. solution development; and
f. action planning.
What I found set his work apart from others was the fact that CPS was very flexible. A user could start from any step depending on where his situation is then.
2 distinct points of CPS was Problem framing and reframing, and Fact and Feeling exploration. Framing a problem is a study by itself and is an area often neglected by many users in problem solving. Feeling exploration has often being ignored as people tried to be too objective.
Some salients points from this book include
1. Creativity is about problem-solving, decision making, and self expression. If you use your thinking to create solutions for any challenge in your life, you are creative.
2. If you have more ideas, and better ideas, you'll be more successful - however you define success-at whatever your goals are. Of course, you have to take action on those ideas if you want to enjoy the fruits of your labors.
3. "I am not here to judge. I'm just curious." This is an important step for defining the challenge.
4. Divergent or Imaginative thinking, and Convergent or critical thinking are both critical in CPS. When in idea generation mode, use divergent thinking because the aim is to generate as many, crazy ideas as possible. When making a choice, use convergent thinking and evaluate based on a set of established selection criteria.
5. Uncover a deeper knowledge of consumer behavior, wants, needs, likes, and dislikes, which increases the odds of having ideas that will gain market acceptance.
6. Always have your sketchbook with you, and made a lot of notes.
7. People always assume they know. They assume they really understand the problems. Usually, they don't. If you really understand the problem, solutions come easy; solutions tend to suggest themselves. if you're blocked on a problem, chances are you have it framed in such a way that no solutions appear.
8. Frame your problem using "In what way might we." For example, "In what way might we use the outside of the buildings?", "In what ways might we use the existing shaft?" when looking for a solution to add network wire to a building, OR "In what ways might we find customers?" when thinking about setting up a business.
9. "Making a long list of possible solutions to a problem that you can imagine. You get great score for generating more options. That would be a beautiful way to train kids to think imaginatively."
10. Be more specific, and more focused.
11. Until you act, you have nothing except words on a page.
12. A tool to building a solution is Positive, Potentials, Concerns, and Overcoming Concerns (PPCO).
13. The more you care, the more passion you have in your heart for it, the better your chances are.
14. Do not get frustrated when something didn't work; just keep trying.
15. Write down a plan for your business. Start off by listing these three things: Assistor, Resistors, and REsources.
16. Creativity and good ideas happen spontaneously when a person has an open and uncluttered mind.
17. The first business meeting is a crucial moment in a customer relationship. Cancelling, even with a perfect excuse, puts you in a hole you have to crawl out of.
18. Being conscious of where he is leaves him open to shift the problem frame and prevents him from shutting down an idea or deciding on a solution prematurely.
19. With hope, you are less likely to make poor decisions based on desperation.
20. When implementing a plan, move forward with passion in your heart and with as many creative ideas as you can muster. Be ready to change the plan if an opportunity arises. If you don't have passion for an idea, you need to find some - or refocus on a challenge you really care about.
21. Creative people do not deny their feeling, but hey also do not let their emotions rule. Creative thinkers also choose their battles wisely.
22. Fun is an underrated principle of effective problem solving. Play and fun are necessary, not optional.
23. Seek wild ideas - they expand your thinking and sometimes lead to breakthrough.
24. Be affirmative - look for the positive in every idea and item.
25. When making choices, select a single "challenge frame" question that, if answered, would address the challenge.
26. CPS is about making lists and making choices. In every step, you make a some kind of list, and later you make choices from that lists.
27. When identifying the challenge and to make a long list, ask
a. What would you really like to improve?
b. What sorts of situations have you been thinking about?
c. What are some goals that you would like to meet?
d. What's on the horizon?
e. In your life, what opportunity might you like to maximize?
f. Imagine yourself a year from now. What would you like to accomplish or begin in the next year?
28. When carrying out Facts & Exploration and to make a long list, ask
a. Who is involved?
b. Who maces decision?
c. What is the obvious situation?
d. What does your intuition tell you about this situation?
e. What success have you achieved so far with this situation?
f. Why is it important to you or your organization?
g. Why has this situation come to your attention?
h. Where does the challenge happen?
i. How do you feel about this challenge?
29. When making Action Planning, and to make a long list, ask
a. Who might assist you?
b. Who do you need to convince?
c. What steps might you take to get into action?
d. How do you gain broader acceptance?
e. How do you inspire enthusiasm for your solution?
f. What special times might you use?
g. Where might you start?
h. How might you pilot test your solution?
30. The author's website is [...]