Jacqueline Whitmore is the author of Poised for Success (St. Martin's Press, November 2011) and Business Class: Etiquette Essentials for Success at Work (St. Martin's Press, July 2005).
She is an international etiquette expert, a certified speaking professional, and the founder and director of The Protocol School of Palm Beach, a premier business etiquette consulting firm which has served hundreds of multinational corporations and associations including Sprint, Office Depot, Ernst & Young, Bloomingdale's, Royal Caribbean, Burger King Corporation, Deloitte, and the U.S. Department of Defense, just to name a few.
Jacqueline ranks as one of the most widely quoted etiquette experts in the United States. Her advice is sought by numerous publications including The New York Times, USA Today, Glamour, Time, Fortune, Cosmopolitan and O: The Oprah Magazine. She has appeared as a guest on a variety of national radio and television shows including National Public Radio, ABC's 20/20, CNN, FOX News, Anderson Cooper's AC360° and The Daily Show with Jon Stewart.
Prior to starting her company, Jacqueline served as the protocol officer and assistant director of public relations for The Breakers Hotel in Palm Beach where she handled all VIP media requests and launched and facilitated the Employee Executive Etiquette Training Program.