Jawbone JAMBOX Wireless Bluetooth Speaker - Black Diamond - Retail Packaging

by Jawbone

Product Details

• Product Dimensions: 6 x 1.6 x 2.8 inches ; 12 ounces
• Shipping Weight: 1.6 pounds (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B004E10KI8
• Item model number: JAMBOX BLACKDIAMOND
• Batteries 1 Nonstandard Battery batteries required. (included)
• Average Customer Review: 3.9 out of 5 stars  See all reviews (1,554 customer reviews)

Product Description

From the Manufacturer

JAMBOX by Jawbone is the smallest, best-sounding wireless speaker and speakerphone around. Just place it anywhere in a room and enjoy pristine streaming audio from your phone, computer, or other Bluetooth devices. Bring music, movies, and all your mobile audio vibrantly to life--all in the palm of your hand.

The Jawbone JAMBOX in black--the first intelligent wireless speaker and speakerphone (see larger image).

 

Easily connects with mobile phones, computers, tablets, iPods, or any other Bluetooth device (see larger image).

Big Sound in a Small Package

JAMBOX delivers stunning hi-fi audio in a portable wireless speaker so compact you won't believe it when you hear it. It's loud. With an output capacity of 85 decibels, JAMBOX fills even the largest rooms. Unlike other portable speakers, JAMBOX is powered by a pair of proprietary, highly sophisticated acoustic drivers, unmatched in their ability to produce extreme high (tweeter) and low (woofer) frequencies from a single, ultra-small dome speaker. They work in concert with an innovative moving-wall passive bass radiator and airtight enclosure to deliver shimmering highs and thumping lows that you can literally feel--the richest sound all in the palm of your hand.

It Only gets Better

JAMBOX is the only speaker that gets smarter every time you plug it in. Just sync it with Jawbone's industry-first MyTALK online platform to download apps, software upgrades, and more. JAMBOX will always be up to date.

Go Anywhere and go Wireless

You get the freedom to bring pristine wireless audio to whatever you're doing, wherever you want. Carry it from room to room or just throw it in your bag. No more cords, docks, or hassles.

Conference on the Go

With a powerful, built-in microphone, JAMBOX frees you to share crisp, clean-sounding conference calls anywhere--in the office, car, at home, alone, or with a group. It's also perfect for sharing video chats via iChat, Skype, and more.

Without docks or cords, JAMBOX can be carried from room to room or thrown in a bag.

 

Enjoy sound quality and volume unparalleled for a speaker of its size.

It's all in the Details

JAMBOX looks and feels as striking as it sounds. But with its stainless steel construction and industrial-weight molded rubber casing, it's not just a pretty package--it's a sturdy, portable, and meticulously crafted machine that's built to blast.

Amp up your Music, Movies, Games

Don't let tiny computer speakers sap your sound. All your media deserves great audio, no matter what device it's played from. With JAMBOX, you'll feel the thump of every kick drum, the vroom of every car chase, and the roar of the crowd with every buzzer-beater--bringing all your mobile media vibrantly to life. And with up to 10 hours of continuous play, you can blast away all day long with plenty of charge to spare for whatever comes next.

Specifications

• Simultaneous Multipoint: Make connections to two devices at the same time (enabled via MyTALK)
• Audio: Proprietary acoustic drivers (stereo pair) and proprietary passive bass radiator
• USB: microUSB (charging only)
• Stereo input: 3.5mm jack
• PC compatibility: Windows 7, Vista, XP; Mac OS X 10.5 and higher
• Bluetooth: Version 2.1+EDR
• Bluetooth profiles: Advanced Audio Distribution Profile (A2DP) 1.2, Hands-Free Profile (HFP) 1.5, Headset Profile (HSP) 1.1
• Battery life: About 10 hours of continuous play (varies by volume level and audio content)
• Battery status: Displayed on iPhone
• Dimensions: 5.95 x 2.25 x 1.60 inches (LxWxH)
• Weight: 12 ounces
• Functionality: See a schematic image of all the controls

What's in the Box

Jawbone JAMBOX, microUSB charging cable (12.5 inches), 3.5mm stereo cable (36 inches), carrying case, AC adapter, user guide

Product Description

JAMBOX, the biggest sound. The smallest package. More Jam less Box: JAMBOX. It's the best little Speaker you've ever heard. One device lets you listen to all of your favorite audio--music, podcasts, video, apps, games, and more--from any phone, music player, tablet, or laptop. Take JAMBOX with you wherever you want audio--from room to room in the home or while on the go. Free yourself from the clutter of big, dedicated speakers and the constraints of cables and docking stations. JAMBOX portability solves all of your listening needs in one small package. Experience big stereo sound and earth-shaking bass in the palm of your hand. Share calls on the go using JAMBOX as a portable speakerphone. It only gets better with time ... Gets apps, software updates, and new functionality at: mytalk.jawbone.com.

Most Helpful Customer Reviews

1,141 of 1,176 people found the following review helpful

4.0 out of 5 stars Pricey, but impressive bluetooth speaker December 23, 2010

By Steeler Nation

Amazon Verified Purchase

I decided to try out this highly rated bluetooth speaker for my iPad and iPhone and was shocked at its ease of use, sound quality, small footprint, portability and long battery life. I liked the choice of colors which makes these small speakers standout and easy to spot. When I first opened the package, I was pleased that the company included several high quality cords including both short and long micro USB cords for recharging and computer synching, charge adapter, and a tangle-free audio cord for non-bluetooth sources. You can create an account on the Jawbone MyTALK site to download voice profiles and apps. In pairing mode, it easily connected with all of our iPads and iPhones. I tested the iPad first with Netflix, Pandora, Hulu+, Air Video Server, and iTunes. Considering that the speaker is only the size of 2 stacked Wii controllers, the sound was surprisingly strong, clear, full-bodied, and free of hisses or pops that I have experienced with other bluetooth speakers and maintained the bluetooth connection without a single drop. Next, I paired both an iPhone 4 and 3Gs and both easily paired with the speaker. I ran Pandora and tested the speakerphone function which worked nicely. You can program a quickdial number that can be immediately dialed by pushing the round botton on the top when paired with a phone. You can download apps for voice commands which I didn't try since I rarely ever use, but the transmission and receiving sound quality is quite good. The next day, I went to work in the operating room and everyone was curious when I pulled out the small speaker and placed my iPhone by its side. There's no need to bring any cords which is the real advantage of using this speaker for true convenient portability. When I started playing my Pandora selections from the iPhone, no one in the O.R. could believe it was coming out of this small speaker. It obviously isn't going to challenge a Bose SoundDock or Dr. Dre Beatbox, but we all had a pleasant day in the operating room doing a full day of cases with great tunes and the speaker lasted the entire day using only 50% of the battery life. At home, I was surprised when my son was playing games on the iPad downstairs and the sound was coming through the Jambox speakers located upstairs with perfect clarity. I researched all of the bluetooth speakers currently available, and this stands out by far. Personally, I prefer using this small speaker which I can pull out of my labcoat, rather than carrying around a large heavy sounddock with cords shoved in a bag. I now leave the sounddock in my office. The only reason I didn't rate this 5-stars is due to the sticker-shocker price which I personally feel is a bit excessive and would be more competitive in the $150 - $170 range. At the $200 pricepoint, most people are audiophiles and will likely make the unfair comparison to larger sounddocks. On the other hand, this is perfect for people like myself willing to sacrifice a bit of room-filling base-rumbling sound for a truly portable wireless speaker with accurate sound reproduction. Overall, I am very pleased with my purchase and will buy another when and if the price drops.

*****update 9/18/2011******
True to my word, when this went on a Gold box deal for $149, I purchased a second speaker for the kids who used them on camping trips to watch movies on their iPads with their friends. I've been using this daily over the past year with only a few minor issues. I am not a big fan of the latest downloaded software update to add "Live Audio" sound processing which really dampens the sound volume too much to be effective and have only noticed a subtle difference for certain music files. I suspect there will be more reviewers who will knock this device due to dissatisifaction with the Live Audio update, but don't realize that this can be simply toggled on/off by depressing and holding the minus and plus buttons together a few seconds. After purchasing a second one for the kids to use with their iPads, I had to change the bluetooth device names to distinguish multiple speakers since it is default set as "JAMBOX by Jawbone." If you have already synced your i"Device" you will notice that it will keep the old name. Simply go to Settings/General/Bluetooth and select the Not Connected icon and select "Forget this device." This will reset the name for the device and you can simply rescan and resync with the speaker to update the name in your bluetooth device list. I don't understand why there are so many poor reviews for syncing problems which I have never experienced using iOS devices. Other reviewers have also recommended the Soundfreaq SFQ-1 which has equal (to my ears, slightly superior to others) bluetooth sound quality and comparable pricing. I like the SoundFreaq, but I still prefer the JAMBOX due to its smaller size and simple rectangular shape which easily fits in my coat pocket for portability. The sound quality coupled with design factor make this a much more flexible purchase. Ignore reviews that make unfair comparisons to larger expensive office/room audiophile speakers which serve different purposes. I use both the Bose SoundDock and Dr. Dre Beatbox and also really enjoyed the inexpensive, but discontinued Griffin Amplfi speaker which all give a wider and fuller sound experience but are all impractical to drag around with you.

*** update 10/10/2011 ***
The new Jambox 2.1 software upgrade has fixed all the problems with the previous LiveAudio upgrade. The new SoundClarity algorithm is really nice and preserves the higher volume levels. I turn the LiveAudio off when we're in the operating room and it gives nice spatial sound and turn it back on when I'm alone in the office for a softer, but improved sound. I've noticed continued bad ratings complaining of frequent bluetooth connection drops. I have 2 Jambox speakers (blue and black) and have used them daily for 10 months with our iPhones, iPads, and recently an Asus Transformer android tablet and honestly have never had a single connection drop. I use the devices to listen to music in the operating room for 8-10 straight hours and we have have never had a dropped connection. I wonder if folks were unlucky to get a bad speaker or perhaps their problems are actually with their media devices that have outdated bluetooth protocols (i.e. non iOS devices).

The manufacturer commented on the review below

921 of 984 people found the following review helpful

1.0 out of 5 stars Battery failed in less than 60 days and manufacturer refuses to honor warranty December 7, 2011

By JC Chupack

Color Name:Gray Hex

On 8 Oct 2011, I received a Jawbone Jambox Bluetooth speaker as a gift, which my husband purchased for me on 6 Oct 2011 from Amazon. It was a great product, with good sound clarity. I was very impressed with the speaker's range and capabilities, although I did feel the usability left a few things to be desired. However, I had a problem in that it didn't seem to hold a charge. I contacted Jawbone's support via e-mail (form on their website) on 29 Nov 2011 for assistance. Unlike many other support services, their agent seemed to be truly reading my e-mails and not just scanning for keywords and sending form responses. However, once we got to the point that we determined an RMA was in order, support informed me that they were "out of stock" and couldn't promise when they'd have a replacement unit in stock. They said I could send my unit in but they couldn't tell me when I'd get a replacement. They could not even give me a range, e.g., 4-6 weeks, 2-3 months.

However, at the same time as they were telling me they were out of stock and could make no promises, they were selling my exact model on their website with indication that they are "in stock", so the claims of being out of stock ring false. When I pointed this out to the support representative, he provided no explanation for the discrepancy but instead continued to say they were out of stock. He recommended I continue to "check in with them" periodically to see if a replacement was available. I asked if, per their stated Warranty, if they could offer a refund since a replacement or repair seemed to be unavailable. Unsurprisingly, they declined that option.

This feels to me very much like an attempt to get out of honoring the warranty by putting the consumer off and/or making it so unappealing as to discourage pursuit of the warranty. At best, I suspect that they're simply "out of stock" of replacement units, i.e., re-furbished units, even though the warranty says replacement will be either new or re-furb and not limited to re-furbished units. I don't think that it's honoring the spirit of the warranty to delay replacement on that basis. I further think it's against the spirit if not the actual wording of the warranty to refuse to replace a faulty unit in any way when the unit failed in less than 60 days from the point of purchase. Finally, I think it's beyond the sense of reason to tell a customer with a ~$200 product that is now a paperweight that it's up to them to keep contacting you periodically to find out when the warranty will be honored. Admittedly, I've been lucky enough to not have very many issues requiring warranty service with my other electronics, but when I have, I have never run into this sort of shenanigan.

After this, there is no way I will spend money with them again, and I advise others to do the same. It may be within Jawbone's legal right to handle warranty requests in this way, but I think it shows an unwillingness to stand behind the quality of the product as well as a lack of caring about their customers once the sale is complete. As for my specific situation, I'm basically out of luck. I'm past the return window (30 days) to return it to Amazon. I'm not the only person who has run into this battery issue, and I wouldn't be surprised if that was part of the cause of their "out of stock" issue on replacement units. Buy at your own risk, because you may or may not ever be able to get Jawbone to actually honor their warranty.

Edited 12/3/2012: Jawbone sent a replacement (which seems to be a new unit) on 11/20/2012 (more than a year after this review), which I received on 11/23/2012. So far, it is working fine, and I will update again after a few more weeks with status as to whether it outlasts the previous unit. I posted more details about my email exchange with Jawbone in the comments on this review, but the most notable aspect is that Jawbone claims to have improved their warranty handling but did not make any specific commitments to a) honor warranty requests or b) ensure in-stock units in reasonable timeframes in the future. While my specific issue has been resolved by this replacement, I don't know that I feel right saying that others should feel fine ordering this product given how long it took to get a response and that the response (both below and in the exchanges in the comment thread on this post) was non-committal as far as how other people's issues might be handled.

The manufacturer commented on this review (What's this?)

Jawbone Support saysNovember 1, 2012

Hi JC Chupack,

The replacement units that we send to our customers are separate from the ones that you see for sale online. These replacements, although brand new, do not come with accessories or in original packaging. In a situation where a product is out of stock, a replacement order will be made, and then shipped out as soon as the product is back in the warehouse.

We are dedicated to honoring every customer's warranty, and we completely stand behind all of our products. We realize that this review is rather old, but we do encourage you to email us at [e-mail] so that we can sort this out. Thanks!

--Jawbone Support

258 of 277 people found the following review helpful

4.0 out of 5 stars Nice piece of equipment February 7, 2011

By Seth Kahan

I originally wrote a review entitled, "Monstrously dissatisfied." Out of the box, my Jawbone Jambox sounded horribly distorted when playing my laptop's music. Before returning it I searched the web one more time to see if there was anything that could be my fault and found a useful thread called, "Terrible Sound Quality" (link below) on Jawbone's site. There I discovered that my Apple MacBook Air had two different drivers and the wrong one was selected, not that I was prompted at any point in the installation by either Jawbone or Apple. I also read that no one knew how to select the right driver on my operating system, Snow Leopard 10.6. With a little poking around I figured it out and now I think the Jambox is behaving the way it's supposed to.

I give the Jambox 4 stars because:
(a) it does a good job as a bluetooth speakerphone with my iPhone, improving a bit on the iPhone's capacity to do that job itself. I used it in my hotel room while it was charging, right out of the box. It was a couple of feet away from me as I worked and I could hear the other parties clearly and they could hear me. Then again at a meeting in an office when a speakerphone was needed impromptu, I whipped it out and there was no fuss, just performance.
(b) As an external bluetooth speaker it provides fine quality - not superb - but, for its size it's better than any of the other solutions I have purchased over the years. It's handy to have no cords (a corded set of speakers by the same price would outperform the Jambox). However, it is wonderful to have this wireless box for both my iPhone and laptop when I work around the house (my home office), and I have even used it in the car enjoyably.

On another note, my 12 yr old just picked it up and took it downstairs to see how far it could travel from my laptop and still pump out the music. It was impressive. He made it all the way downstairs to the other side of our house before losing the connection.

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