Jay Cross is a champion of informal learning, web 2.0, and systems thinking. His calling is to help business people improve their performance on the job and satisfaction in life. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago.
Jay has provided advice and guidance to Cisco, Eaton, IBM, Sun, National Australia Bank, Intel, Genentech, Novartis, HP, the CIA, the World Bank, and numerous others. He helps companies build online communities and boost innovation.
Jay served as CEO of eLearning Forum for its first five years and has keynoted such conferences as Online Educa (Berlin), I-KNOW (Austria), Research Innovations in Learning (U.S.), Emerging eLearning (Abu Dhabi), Training (U.S.), Quality in eLearning (Bogota), LearnX (Melbourne), and Learning Technology (London).
Thousands of people read his blogs, Internet Time and Informal Learning Blog.
Jay is a graduate of Princeton University and Harvard Business School. He and his wife Uta live with a miniature long-haired dachshund in the hills of Berkeley, California.