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Most Helpful Customer Reviews
7 of 8 people found the following review helpful:
3.0 out of 5 stars
Good enough mag - poor customer service...,
By Slava Polanski "Slav" (Mojave Desert, CA USA) - See all my reviews
This review is from: JazzTimes Magazine (Magazine)
Entertaining enough magazine - but upon missing delivery of an issue multiple emails to the 'Front Desk' and 'Subscription Department' simply go unanswered and the customer service phone support person never followed through. So, when my subscription expires I'll move on.
4 of 5 people found the following review helpful:
5.0 out of 5 stars
Best Jazz Mag Bar None,
By Jazz Fan (Seattle, WA) - See all my reviews
This review is from: JazzTimes Magazine (Magazine)
I've been a JazzTimes subscriber for many years and it is far and above the premier Jazz book on the market. Superior writers, better coverage, and a design that is much easier on the eyes than their imitators, all make JT a bargain. I even got a free DVD for subscribing. Customer service was polite and helpful when I needed to change my address, and I plan on staying a subscriber for years to come.
1 of 1 people found the following review helpful:
4.0 out of 5 stars
Poor Customer Service,
This review is from: JazzTimes Magazine (Magazine)
Good magazine. Lousy customer service. When subscription ends I'll be looking at another magazine. Currently with Downbeat, no complaints there.
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