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Comment: EX-LIBRARY, clean copy with light wear. Has light wear on the cover, edges and corners. Binding is tight. Ex-library book, with library markings, features, and stamps.
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Jeffrey Gitomer's 21.5 Unbreakable Laws of Selling: Proven Actions You Must Take to Make Easier, Faster, Bigger Sales....Now and Forever Hardcover – September 2, 2013

4.6 out of 5 stars 83 customer reviews

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Editorial Reviews

About the Author

Jeffrey Gitomer is the world’s top sales trainer and a bestselling author. His books, which include the classics The Little Red Book of Selling and The Sales Bible, have sold more than 4 million copies. He conducts public and corporate seminars, publishes a weekly e-zine with a subscription base of more than 300,000, and writes a regular column for business journals around the county. Jeffrey lives in Charlotte, North Carolina.

ISBNs and titles of author's previous books: The Little Red Book of Selling 978-1885167606; The Sales Bible 978-0061379406; The Little Black Book of Connections 978-1885167668
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Product Details

  • Hardcover: 208 pages
  • Publisher: Bard Press (September 2, 2013)
  • Language: English
  • ISBN-10: 1885167792
  • ISBN-13: 978-1885167798
  • Product Dimensions: 6.3 x 0.9 x 9.2 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (83 customer reviews)
  • Amazon Best Sellers Rank: #204,415 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Hardcover Verified Purchase
faithful follower of Gitomer's blog and I own the Little Red Book of Sales. Did not know what to expect from 21.5, but bought it upon release. Jeffery's marketing engine at work. The book is a super fast read, I read it in less than 2.5 hours. I've never reviewed any Amazon book, but with all the 5 star reviews, I thought I'd enter a review since the 5 star review seemed excessive. Usually, I read sales books to teach my sales team and I bookmark and highlight tons of material. This one just seemed like a lighter read with less aspects outlined. My problem is getting my sales team to read so when I determine whether I recommend a sales book, my first thought is since my sales team reads very little, should I recommend 21.5 over other books. My answer is 21.5 is a good fast read and brings up key aspects beneficial to the modern sales representative, but I'd put other more direct how to books ahead of 21.5 Those would include Question Based selling by Thomas Freese, Mastering the Complex Sale by Jeff Thull and Let's Get Real or Let's Not Play by Mahan Khalsa. All in all, 21.5 is worth the money and time (especially since it's a quick read)if you read a lot of sales books, but not a top ten sales book.
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Format: Hardcover
That's the big question...

Can you really close 95% of all sales?

Jeffrey Gitomer takes an approach to selling that most
salespeople adopt in order to be successful.

In fact, I haven't done the research. I don't know
that 95% is the correct number. But I can tell you this.
If you follow the principle in Chapter 1, you will close
the vast majority of sales.

Gitomer's latest book for salespeople is a treat
to read. It's easy on the eyes and is written in
the tone and with the feel that you and I would expect.

Early in the book, Jeffery details what he means
by "belief." He suggests that you need to believe that you
work for the greatest company in the world.

I'm not sure that is necessary. I will go as far to note
that the product you are selling and the support behind
it are the best in your field. THAT is critical to your success.
But the underlying principle is that you are excellent and
the company you work for is excellent as well.

Be the best working for the best. Know that and you will do well.

Perhaps most important in 21.5 is Gitomer's discussion
of branding. Among other directives here are a few you will
find in a most critical chapter.

* Be service-oriented.
* Be first-class.
* Be consistent.
* Be reputable.
* Be desirable.
* Be trustworthy.
* Be top quality.
* Be easy to do business with.
* Be "buzzable." (Are they "spreading the word?")

One of the most important elements of selling that
Gitomer espouses in the book, is that of asking questions.
Read more ›
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Format: Kindle Edition
It looks like Jeffrey has retired his ongoing "Little Book Of..." series. I've also noticed that he's updated The Sales Bible...again...with more detailed info on Social Media. I have to admit I winced a little...actually, MORE than a little...when the word "Unbreakable" ended up in the title of this book. While fellow Sales Guru Brian Tracy doesn't own the copyright to the word, try not thinking of his books "The 100 Absolutely Unbreakable Laws of Business Success" and "The Unbreakable Laws of Self-Confidence." It's not the first time Jeffrey has sacrificed originality over new product, but I still have to give him 4 stars for what's between the covers. Is it a re-hash of everything else he's written? Of course it is, and if you have to ask that question, you're probably not a follower of his collected works. The payoff, for me, came during his discussion of intention: "Beyond your goals, to-do list, and urgent matters of the day, it's your INTENTIONS that drive your actions - both daily and long term. Intentions precede actions and are the mental drivers to achievement. In short: YOU ONLY DO WHAT YOU INTEND TO DO. As you think about your priorities and prepare your list of "must dos," identify and affirm your willingness to make the priorities happen, OR YOU WILL FIND A CONVENIENT EXCUSE FOR FAILURE. If you don't intend, you won't achieve. The main reason goals are not achieved is simple: YOU DIDN'T INTEND TO ACHIEVE THEM." You see, my personal belief is that if you read a book and find ONE dynamic idea...one butt-kicking that you DESPERATELY need someone to give you...then you got your money's worth. Like it or not, this book is a bullet-point "check up from the neck up" book.Read more ›
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Format: Hardcover Verified Purchase
All of Gitomer's books are awesome. Redundant at times? Perhaps. But sometimes redundancy is what we need to remind us on what really matters. It provides 21.5 techniques to succeed in sales and communication. What I really like about Gitomer's writing style is that he doesn't use fluff. He writes like he speaks and that offers a very refreshing perspective and break from the usual sales books you may find yourself reading. An easy read and an easy tool that you can always use to reflect back on, I'd recommend this book to anyone in sales.
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