Customer Reviews


14 Reviews
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 (4)
4 star:
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2 star:
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50 of 50 people found the following review helpful:
5.0 out of 5 stars Compact Performer
I just purchased this last week and received today. I needed something compact in size to fit my nightstand. With that being mentioned, I wanted it all in the same unit, meaning I needed radio with alarm clock, a cd player and now something not only to play my iPod thru but that can charge it at the same time AND let me choose to wake to my selection of tunes vs. being...
Published on December 3, 2007 by D. Birdwell

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23 of 25 people found the following review helpful:
2.0 out of 5 stars Sleek unit with problems
I purchased this product, opened it up, and was impressed by this cool little unit. It has everything I hoped for..clock radio, cd player, ipod, and mp3 inputs. Unfortunately, the cd player would not recognize the lid as being closed. I ordered a replacement unit and the lid on this unit closed, but it wouldn't read any of my commercially made cd's. The unit looks good...
Published on December 18, 2007 by Janis M. Smith


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50 of 50 people found the following review helpful:
5.0 out of 5 stars Compact Performer, December 3, 2007
By 
D. Birdwell "garlic-chilies" (Chester, NJ United States) - See all my reviews
(REAL NAME)   
This review is from: Jensen JIMS-210-BK Docking Digital Music System/Alarm Clock with CD for iPod (Black) (Electronics)
I just purchased this last week and received today. I needed something compact in size to fit my nightstand. With that being mentioned, I wanted it all in the same unit, meaning I needed radio with alarm clock, a cd player and now something not only to play my iPod thru but that can charge it at the same time AND let me choose to wake to my selection of tunes vs. being awaken by rude alarm buzzers or chatty DJ's. In addition, there's an jack for Aux IN. It's great. I chose this unit in black only because my previous system was dark in color. This docking system also has a remote control for powering on and controling cd/iPod operation. Remote control came with it's own battery already in compartment. I really like this music system. Doesn't cost mega bucks, sounds decent not tinny and operates the features that I wanted in a system. Thank you Jensen company for thinking this through. There are so many devices out there similar to this but lack either a cd player or a built in charging iPod dock.
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23 of 25 people found the following review helpful:
2.0 out of 5 stars Sleek unit with problems, December 18, 2007
Amazon Verified Purchase(What's this?)
This review is from: Jensen JIMS-210-BK Docking Digital Music System/Alarm Clock with CD for iPod (Black) (Electronics)
I purchased this product, opened it up, and was impressed by this cool little unit. It has everything I hoped for..clock radio, cd player, ipod, and mp3 inputs. Unfortunately, the cd player would not recognize the lid as being closed. I ordered a replacement unit and the lid on this unit closed, but it wouldn't read any of my commercially made cd's. The unit looks good. The sound from the radio and the mp3 input is clear and loud enough for a bedroom. I was just a little disappointed with the cd player (twice). I haven't heard it play a cd yet.
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9 of 10 people found the following review helpful:
5.0 out of 5 stars Awesome, April 23, 2008
This review is from: Jensen JIMS-210-BK Docking Digital Music System/Alarm Clock with CD for iPod (Black) (Electronics)
I have been really satisfied with this system. It isn't too expensive and one of the few models that has an iPod dock *and* a CD player. I haven't had any problems with playing CDs (store-bought/burned). The clock is kind of hard to read from a distance (but I didn't really buy it for the clock). The sound is also pretty good (loud and clear). Remote works.

There isn't a dock/adapter provided for the 80gb Vid iPod but I just connect it directly to the model. If you leave the iPod in-- it doesn't charge as fast as it would otherwise but I've found its always charged when I take it to the gym. Quite nice!
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4 of 4 people found the following review helpful:
1.0 out of 5 stars very badly made!!, April 29, 2009
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This review is from: Jensen JIMS-210-BK Docking Digital Music System/Alarm Clock with CD for iPod (Black) (Electronics)
I have had this system for over a year. It has the worst remote I have ever seen. A remote that can't change the volume! You can't charge your iPod while listening to the radio. It slowly loses time. Not just a couple of minutes,In three months it has lost 15 mins!!! I can't use it a a alarm clock without having to reset the clock!! I would highly recommend stay away from this one!!!
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3 of 3 people found the following review helpful:
2.0 out of 5 stars Disappointed with features and design, December 28, 2009
By 
J. Seamans (Lexington, KY United States) - See all my reviews
(REAL NAME)   
This review is from: Jensen JIMS-210-BK Docking Digital Music System/Alarm Clock with CD for iPod (Black) (Electronics)
I was very excited to receive this as a gift since it would replace three different electronics on my night table. After using it for a few days I have to say that I am disappointed with several features and what I consider to be serious design/quality control flaws.

The positive thing about this product is it has very good sound, both using the speakers and headphones. But what I found wrong with it really kills the good sound.

When I opened the box and was testing it out the first thing I noticed was that the door to the CD compartment would stick and not open all the way. I re-boxed it and took it back to the store, they did not have any in stock so I drove across town to their other store to get another. Took this home, same problem, so I'm led to believe this is not an isolated problem but a design or quality control flaw. I figured I would keep it and just deal with the sticking door because I liked the sound. I did write to customer service and basically recieved a response that told me I could open the door by pressing on the lid and sliding forward - 1. this does not work, the lid is just too smooth and slippery, and 2. I pointed out to them, the manual says nothing about doing this; it clearly states, "...press the Push Open [arrow icon] located on the CD Cover to open the compartment." Again, I figured I can live with this feature. I did not appreciate a customer service response however that tried to tell me I was not following the instructions, which I was, and basically made up a procedure.

The other feature that is a bummer is, if you have headphones plugged in not only does it kill the sound but also the alarm. So, if you're like me and like to listen to a CD or your iPOD while falling asleep, you can't use the alarm this way, you won't hear it when your headphones fall off. I think this is a major flaw. So, I'm back to having an alarm clock on my night table as well as this product.

The other design feature has to do with the radio tuning. There is no digital tuning, you do it with a turning dial that is laid out pretty even with the cabinet that you basically turn with the tips of your fingers, it's not a full knob. The dial does not turn easily nor is it calibrated well to the display. This coupled with having to grasp the CD door to open I think would be a real problem if you have anything wrong in your hands like arthritis. Don't snear you people that don't have to deal with this.

The radio reception I find to be not very adequate. You have to turn the cabinet and adjust the FM antenna far to much for my liking. When my cat climbed up on the bed near the unit he interfered with the reception, when the heating unit turned on, static.

Something that is not a major flaw, but you need to consider whether it will bother you is the light in the LED Display even on its dim setting is pretty bright. If you are sensitive to light you need to turn this off which means you can't see the display at night. But this is more of a personal preference.

I really wish I could give this a better rating, but because of the design/manufacturing flaws I can only really give it a two. The response from customer service makes me really question what kind of honest response I'm going to receive from them. The person who contacted me directly from the company was actually pretty good and helpful, it was the person who responded to her whose email she forwarded to me that I found somewhat insulting. But I'm sorry, it just rubs my fur the wrong way when a company response is to try and pass the fault off on to the customer.
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3 of 3 people found the following review helpful:
3.0 out of 5 stars Great sound, but the radio is horrible, May 11, 2009
By 
yum yum (Royal Oak, MI) - See all my reviews
This review is from: Jensen JIMS-210-BK Docking Digital Music System/Alarm Clock with CD for iPod (Black) (Electronics)
I received this as a wedding gift from my registry. I love the sound on this thing. Therefore, if I only wanted it for the IPod player, I would be in great shape. Unfortunately, I also bought it as a digital radio for my office. The tuner dial is exasperating! At first, I had no trouble getting it to settle on the station that I wanted. Now, however, it keeps skipping past my stations. Sometimes, even if I am not touching the dial, it will wiggle on its own! I am returning this and continuing my search for a player that fits all my needs.
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5 of 6 people found the following review helpful:
3.0 out of 5 stars not reliable, June 28, 2008
This review is from: Jensen JIMS-210-BK Docking Digital Music System/Alarm Clock with CD for iPod (Black) (Electronics)
I purchased this music system (white color) in Dec. 2007 to keep at work. I selected because the physical size of the unit fits into my locker when I'm not at work. After about 6 months of carefully placing unit in padded bag into my locker each night; the CD player quit working. The last few weeks I've been playing my IPOD in the docking port. I've had about half a dozen CD players (sony portable w/ 110v adapter) that also did not last more than 6 months before failing. Does anybody make a small portable CD player for 110 volts that will last long enough that the user might forget when they purchased it before it tears up? Also, the CD player would not play most CDR's that I tried to play.
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5 of 7 people found the following review helpful:
1.0 out of 5 stars Returned it., January 7, 2008
By 
David D. Hoshaw (Meridian, Idaho United States) - See all my reviews
(REAL NAME)   
This review is from: Jensen JIMS-210-BK Docking Digital Music System/Alarm Clock with CD for iPod (Black) (Electronics)
At first I thought it was great. Then, we turned off the light to go to bed and we could not see the time, no matter how we set the clock light (I have perfect vision). When I wake up in the middle of the night,I'd like to see the time. Then, we realized that it only had one alarm and we wanted two. The remote didn't work very well either.
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1.0 out of 5 stars You've gotta be kidding me., January 8, 2012
This review is from: Jensen JIMS-210-BK Docking Digital Music System/Alarm Clock with CD for iPod (Black) (Electronics)
This sleek little thing was manufactured only 10 months ago, so the sticker on the bottom says. CD never really opened properly, must be popped up with a little screwdriver. Is that suppose to be a battery backup on the bottom? It's never worked. Radio reception has always been lousy. But none of this matters as the lcd shows nothing, the unit won't operate, at all. The reset in the back does nothing.

But the dimmer on the lcd does work! Even on dim its nice and bright. So, if expensive and cumbersome nightlights are your thing, I would highly recommend this product. Glad I didn't pay for this.
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2.0 out of 5 stars The satisifaction did not last long, November 9, 2011
Amazon Verified Purchase(What's this?)
This review is from: Jensen JIMS-210-BK Docking Digital Music System/Alarm Clock with CD for iPod (Black) (Electronics)
Loved the product until. . . 6 months after purchase when the digital screen did not work any longer. Can't tell time nor see the radio station settings. Warranty is only 90 days. Is everything they make now-a-days disposable?
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