Review
"After reading this book you will have a deeper appreciation of what it takes to compete in this industry" (
Airliners; 11/1/04)
It looks like a coffee table book; it could be; but it is much more. The author notes that "the aim of Jetliner Cabins is to survey just one small part of the vast legacy that we have inherited" from the Wright Brothers and "the development of the commercial-aircraft cabin environment from the late 1970s to the turn of the millennium."
Jennifer Coutts Clay notes further that the main topics "include product branding, the passenger experience, cabin maintenance and the marketing challenge and include comments from more than forty international specialists" relevant to their areas of expertise.
General Architecture and Design (2003) described Jetliner Cabins as "a visual and fascinating book that focuses on the interior designs of aircraft cabins and how the many challenges faced in the layout of such a tight space can be met with flair and brilliance." And "that successful designs are also integral to staying competitive."
The past and future design of aircraft reminds of an inscribed message on the front of the National Archives Building in Washington, DC: "What is Past is Prologue!" Or, more colloquially translated by a DC cabbie: "You ain't seen nothing yet."
The book breaks down within its four defined areas: Product Branding in 1st Class Luxury, Business Class Comfort, Economy Class Value and Aero Identity. Then, passenger experience as it is provided by Sky Lights, Dining a la Jet Set, Real-Feel Customer Touchpoints and Special Needs and what constitutes required Cabin Maintenance. Finally, there is the Marketing Challenge inherent in all these categories.
Barnaby Conrad's Pan Am, An Aviation Legend, explores Pan Am's contributions to many of the specifics of each of Jetliner Cabins three sections defining how the then marketing challenges were met by Pan Am. Although, as Jennifer Clay points out, "The airlines now seek to differentiate themselves by addressing individual passenger comfort," that comfort provided by Pan Am, as "the gregarious upstairs dining experience." And, with that, "the old-style dining in the sky made famous by Pan Am (which) still lives on in the movies and in the hearts and minds of all premium-fare passengers."
Pan Am was in the vanguard in the "irrevocable shift in the use of leather on board aircraft" introduced in "a dramatic navy blue leather-and-sheepskin seat-cover combination in the First Class cabin of its Boeing B747 fleet." And, at the same time Pan Am relaunched its Clipper Class as an exclusive Business Class cabin. Originally utilized on international operations, it was introduced on Pan Am's transcontinental route, when this was certificated. It is still recalled with fond memories by the legion of Pan Am customers.
In conclusion, questions are raised with the prospective introduction of the 555-seat Airbus A380 and the new challenges it will offer for an industry to remain competitive.
Jetliner Cabins is a treasure not only for its sheer beauty of design, its comprehensive superb photos and layout but also for an erudite text.
Editor's Note: Ms Clay's contributions to Pan Am livery and cabin design were nonpareil. (CLIPPER, A publication of the Pan Am Historical Foundation, Volume 10 Numbers 1-2, 2004)
"After reading this book you will have a deeper appreciation of what it takes to compete in this industry" (Airliners; 11/1/04)
"...wonderfully illustrated...makes for fascinating reading and looking..." (Airways, May 2004)
"...wonderfully illustrated with some great shots of the most kitsch interiors ever...an eclectic and imaginative journey..." (M2 Best Books, May 2004
"...richly illustrated...includes comments from more than 40 international specialists in the field..." (Prisma, xvii/80)
"...the publisher has provided a quality product...a must-read..." (Aircraft Interiors Magazine, February 2004)
"...a very detaile look...you will have a deeper appreciation of what it takes to compete in this industry..." (Airliners, May 2004)
"...a visual and fascinating focus on the interior designs of aircraft cabins..." (Airways, May 04)
"...lavishly illustrated...a must-read for anyone with a career in - or just a love of - aviation..." (British Airways News, 1st September 2005)
"...a must-see, must-read book that marries the world of commercial aviation with that of design." (Space, October 2005)
From the Back Cover
One hundred years ago – on 17th December 1903 – five people in Kitty Hawk, North Carolina looked on as two brothers changed the course of history: Wilbur and Orville Wright had achieved humankind’s first powered, sustained and controlled flight.Since this event, the marvel of flight has become a reality in even the most remote parts of the world, leading to the creation of the mass-transportation systems that are now regarded as an everyday feature of our modern lifestyle.
The design of commercial aircraft interiors today is an art and a science, involving very particular concerns of comfort, space saving and durability. Jetliner Cabins brings together in a single volume the many different elements which combine to create a satisfying environment for scheduled air travel worldwide – designs, functions, materials, construction, safety, maintenance, overall style and passenger well-being. In addition to the main text and comprehensive illustrations, there are expert comments from more than 40 international specialists in the field, bringing a wide range of aviation knowledge to the table.
This book will interest innumerable readers – from manufacturers, airlines and suppliers to travel agents, marketers and salespeople; from airport managers to caterers, designers, engineers and architects; and not least the millions of passengers who travel each year in these special and typically modern surroundings.