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Technical Details
- Attractive red cell phone designed for ease of use with large buttons, big display numbers, and powerful speakers for a loud, clear voice
- Pay-as-you-go plan offers freedom with plans starting as low as $14.99 a month
- Live operator can assist you 24/7; optional features let you customize your phone
- Up to 3 hours of talk time, up to 300 hours ( 12.5 days) of standby time
- What's in the Box: handset, battery, battery charger, Quick-Start Guide, and How-To Guide
Product Details
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Product Description
Amazon.com Product Description
The Jitterbug J cell phone has all the features you need in a cell phone, without the complications. With loud and clear volume, large buttons, and an easy-to-read display, this phone is an ideal choice for seniors. You get the flexibility of a GreatCall pay-as-you-go plan plus customizable features and a live operator who can assist you 24 hours a day. And with the new optional 5Star Personal Security service, you can get real-time access to help in any situation 24 hours a day, 7 days a week via this innovative cell phone-based mobile, personal emergency response system (see more details below).
for ease of use (red and graphite
versions shown; see larger image).
Easy Is Smart with the Jitterbug
If you've ever had trouble using a cell phone because of small buttons, difficult-to-read numbers, low volume levels, or complex features, then take comfort in the simplicity of the Jitterbug J cell phone. With the Jitterbug J, you get an attractive red cell phone that is especially designed for ease of use. The Jitterbug J's EasyDial keypad features large, individual buttons that are easy to push. A display screen shows big numbers that reduce the strain on your eyes. In addition, powerful speakers are designed to overcome background noise, so the voice on the other end comes through loud and clear.
Key Phone Features
- Custom-designed by Samsung
- Bluetooth, Caller ID and Speakerphone enabled
- Access all options with simple "YES" or "NO" questions
- Dial "0" anytime to reach a friendly GreatCall Operator
- Voice dialing capabilities
- Simple Text Messaging available
Friendly Customer Support
The Jitterbug comes complete with attentive customer support service. A friendly GreatCall operator is ready to promptly assist you 24 hours a day, seven days a week. With every call, a live U.S.-based operator is available to greet you by name, so you'll never have to interact with frustrating recorded menus or automated operators.
Customizable Features
Since GreatCall lets you choose the features you need, your phone does exactly what you need it to do, without unnecessary or confusing functions getting in the way. Choose to receive daily weather reports on your phone or get important health news--it's up to you. With some plans you can also enjoy free access to GreatCall's award-winning LiveNurse application, which provides unlimited advice from experienced, registered nurses in English or Spanish, 24 hours a day.
You can choose to add appointments and important dates to your Jitterbug calendar so you'll receive alerts on your phone screen. And a GreatCall operator can eve add your friends' names and numbers to your phonebook for you, so you don't have to enter any numbers yourself.
Flexible, Affordable Plan
GreatCall's pay-as-you-go plan is affordable and flexible. Since there's no long-term contract or pre-paid commitment, you pay only for what you need. Every aspect of the Jitterbug J cell phone brings simplicity to your life.
5Star Personal Security, Exclusively from GreatCall
The optional 5Star Personal Security service provides simple, immediate access to GreatCall's highly trained response team who can assist you with any situation, concern or emergency, 24 hours a day. Whether you're lost in an unfamiliar part of town, walking in a parking lot at night, or experiencing a medical issue, 5Star Personal Security can help.
When you simply press 5 and * on your keypad, a trained Response Agent can quickly identify your location and will have access to your Personal Profile containing critical information that you've already provided, like your emergency contact numbers, allergies, medications, and doctor's information. Your 5Star Response Agent can send the appropriate assistance, and will stay on the phone with you until your situation is resolved. With 5Star on your Jitterbug, you and your family can worry less, knowing that someone you trust is always available to help, whenever you need it.
The service costs $14.99 per month, and it includes the following features:
- Easy to use, immediate access to help. Dial 5 and * on the Jitterbug keypad to connect immediately with a trained 5Star Response Agent.
- Highly trained people you can trust. 5Star Response Agents are real people trained and certified by the National Academies of Emergency Dispatch.
- Help in any situation, 24/7. 5Star can assist you with any personal safety situation, but if you have a critical emergency, call 911.
- Enhanced GPS technology. 5Star Response Agents use enhanced GPS technology on the Jitterbug phone to quickly and accurately determine your location when you call.
- Personal Profile. The secure information you provide in your Personal Profile gives your 5Star Response Agent critical details that enable them to help you in any situation.
- Award-winning LiveNurse app included FREE with 5Star. Get unlimited health advice from live, registered nurses 24/7.
Vital Statistics
The Jitterbug J weighs 4.06 ounces and measures 3.87 x 2.16 x 0.97 inches. Its rechargeable battery is rated at up to 3 hours of talk time, and up to 300 hours (12.5 days) of standby time.
What's in the Box
Jitterbug J cell phone, battery, battery charger, Quick-Start Guide, and How-To Guide.
At a Glance:
- Large phone buttons and easy-to-read display
- Powerful speakers deliver loud, clear voice volume
- Live operator can assist you 24/7
- Pay-as-you-go plan
- Optional features let you customize your phone
 | Choose a GreatCall rate plan that's best for you (see a larger version of the rate table at the left).
 GreatCall's nationwide coverage is powered by one of America's largest and most reliable wireless networks. |
Product Description
Customer Reviews
Anyone technologically challenged who wants a cell phone just for calling, or wants one for a loved one in the same situation should seriously consider Jitterbug. Consumer Cellular has a great deal, but their service is spotty, and there were numerous dead spots when using their phone. Jitterbug has no problems. I was a skeptic, but this phone has proven me wrong.
The phone has a speaker button and is loud so that's good. There is no 911 button. She would have to dial 911 then hit send. Not sure if that would present a problem in an emergency. The gray button on the outside should be removed it is just to change the volume but she accidently hits it sometimes. It should really be on the side like a regular cellphone.
All in all, definitely great to have instead of/or with an emergency button.
When I received the Jitterbug, I plugged it in to charge it. After a few hours the screen said, "Charge completed." So I unplugged and called GreatCalls to have the phone activated.
The operator picked up in about a minute. (Good.) But already I could tell the reception was poor - I couldn't hear every other word or so. The operator told me it was because I hadn't charge the battery long enough - even though the screen said, "Charge complete," I should charge it for 12 hours. (I thought he sounded a little irritable, but maybe that was my imagination. He did, after all, have to repeat himself because of the bad connection.)
So I plugged the phone back into the charger. The next day, after more than 12 hours of charging, when I again called GreatCalls to activate the phone, it continued to crackle and then lost the call altogether.
I called GreatCalls back because, even though I was pretty sure at this point that the phone needed to be returned, I wanted to check if they had any more words of wisdom. Once again, the phone reception was breaking up - both for me and for the operator. So she took my other cell phone number and called me there. I explained everything I've written above but the lady said, "Oh, I'm sure the phone is fine. I think the problem is on my end. Let me help you activate the phone."
I pointed out that she was the third operator I had spoken to and that, last time, the phone had dropped the call altogether. She continued to insist that the phone was fine: "It's my headset. There's something wrong with it."
I pointed out that she was talking to me just fine with her headset on my other cell phone! She didn't have an argument for that but still wanted to activate the Jitterbug!!
I said, "No thanks, I don't want to activate." (I do have to admit that she was consistently polite.)
So I'm returning the Jitterbug and not getting another one. If it were just a problem with the phone itself, I would probably have had it exchanged for another Jitterbug. The Jitterbug phone is actually made by Samsung and the cell tower service is through Verizon. That's how my own cell phone is and I've had no real problems with it.
But I really felt that the operators just want to make the sale and don't care about what problems the customer might have afterwards. I mean, if I had given this phone directly to my brother, who's never had a cell phone, he might have believed what the nice lady said and let her activate it. Then, in an emergency, he wouldn't have been able to use it. Or, at some point, I would have asked my brother how the phone was working, and he'd have admitted he didn't use it because he couldn't hear, and I'd have had to return the phone anyway, after having paid for monthly service fee for who knows how long?
Also, the first operator was just stringing me along, I think, by telling me the phone needed to be charged 12 hours. Why would incomplete charging cause the transmission to crackle? Neither operator admitted that there might be something wrong with the phone.
And we live in Southern California, well within Verizon service territory, so it couldn't have been a problem with that.
Be aware you have a start up fee beside the plan fee.
But the plans are flexible. Read more
Cons: The phone does not have a vibrate mode. My father in law is very hard of hearing and does not hear the phone ring, even when it... Read more
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