5.0 out of 5 stars
Allison continues to improve my results, February 8, 2007
This review is from: Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere (Essential Knowledge Resource) (Hardcover)
Got the book---I LOVE IT! .....Better yet, I am using it!
I have referred the book to several other associates at Bank of America. I find great value in the concepts of Planners and
Sidekicks. I am leading a project in the deployment of a number of substantial changes to the Bank's Desk top Sales Tool platform. In discussion with the Design and Development Team, I have introduced the idea of developing planner and sidekick performance support tools as part of the Learning Solution.
Allison, you continue to engage and improve my results.
Thanks!
Jenelle Lozano
GCIB Learning & Organizational Effectiveness
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5.0 out of 5 stars
Great examples! Love this book., January 18, 2007
This review is from: Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere (Essential Knowledge Resource) (Hardcover)
Purchased and read your new book. Great examples! My favorite new learning was about the sweat-band job aids used by football teams. I'm trying to figure out how to use those as a training aid for new non-English speaking house cleaners . . . Will really help me sell my ideas to Sr. Management
Next I'll order a copy of your prior Job Aids book just to have it in my library. Thanks for gathering the examples and sharing.
Laura Handrick, Director Training Development, The Maids International
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