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32 of 33 people found the following review helpful
First you separate the layers that are held together with velcro strips. Then you put it around your neck and adjust the position of the velcro strips for your neck size. Then you pump it up using the hand sqeeze pump to the desired setting. And you can be assured it can really put a lot of force on your chin. This product seems to be sized for a relatively small neck size. I am a 6 ft. tall 190 pound male and it is a little too small in diameter in my opinion. But I am one of those people who doesn't like any pressure on my neck such as a necktie. However, it doesn't choke me, just stretches the neck. This product appears to be an identical product to others being sold here on Amazon for upwards to $60. And I saw complaints on the expensive ones about it leaking or not pumping. The one I received doesn't leak and works fine.

Now it is up to you whether you think stretching your neck is a good thing to do. I would recommend going a bit easy on the pumping until you know what you are doing.
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36 of 40 people found the following review helpful
on December 28, 2010
I have a long standing neck injury that benefits greatly from using traction to "pull my neck bones apart" as they compress on nerves and disks, creating lots of unpleasant sensations... Traction works wonders and even adds a full inch to my height (what I should be actually, if not for the injury)... This thing not only smells icky (like oil-based product that SHOULD dissipate someday?), but it doesn't do the job IMO. Yeah, it stretches your neck out, but uncomfortably... It yanks your chin up but doesn't do what REAL traction does... Real traction pulls from just below the ears and the base of the skull and pushes against the shoulders to correctly pull on the bones back into position to release compression... but yanking your chin up in the air and your head slightly back does not accomplish that... Sure, it might be okay if your entire problem is tight muscles (unless it makes them worse by further aggravating strained rather than simply tight ones from tension?) and it DOES force you to hold your head up straighter above the shoulders, which is a GOOD thing and might help a bit for those with that problem... It DOES hold its air for a full 24 hours (yeah, I tested it) and it releases quickly if one gets weirded out by the feeling of your neck being squeezed lightly and upwards... but it's NOT EFFECTIVE for someone with actual neck problems beyond a little stiffness from overuse or lousy posture that puts your head too far in front of your shoudlers, forcing your neck to hold all the weight (which is what most folks with neck pain's problem typically is)... All in all, the product isn't badly constructed (for the price especially) but remember that a REAL, portable traction machine costs $500 and is more complicated to use (which is why I thought I'd try this thing rather than drag my portable unit out... and DON'T BUY those horrifically dangerous portable traction units that hang from a door unless you relish accidentally hanging yourself!! If you need traction, see a specialist and buy a reputable, SAFE traction unit... They cost $$ but it's better than harming or killing yourself... Bottom line, this is seems SAFE but only really useful for those with posture issues or muscle tension from gritting their teeth & stress that are the root cause of their neck & shoulder pain... If you jut your head forward so that more than half of it is in front of your shoulders or find yourself constantly lifting your shoulders slightly when under stress, THAT'S YOU...
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9 of 9 people found the following review helpful
on September 19, 2010
Received product....it leaked....second day, when I tried to take it off..it ripped and holds no air...contacted seller, received no replacement...bought a different brand
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14 of 17 people found the following review helpful
on August 29, 2010
the pump line was full of the glue used to connect it to the unit.i had cut the glued part of the tube.in addition the collar material generates an oily odor .
i classify the unit as poor both in quality and serving as a cervical device
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7 of 8 people found the following review helpful
on May 16, 2011
I bought this unit to replace a similar one that helped me for several years before it developed a leak. This one is not well made. The hose leaks, so the rings do not maintain consistent pressure. But the worst problem is the oily STENCH coming from the blue plastic rings. The little slip of paper that comes with it instructs to wipe with damp cloth. I wiped with damp cloth, then with cloth saturated with grease cutting detergent - - nothing had any effect on the smell, which actually makes my eyes water while using the cushion. Save your money and spend a little more on a traction unit made by a reputable manufacturer.
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3 of 3 people found the following review helpful
on September 13, 2011
No issues with the vendor. The product arrived as stated and the product stretches my neck but the odor from the product can be over whelming. I recommend washing it with soap and water to remove the odor from it.
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2 of 2 people found the following review helpful
on February 13, 2012
Works great - so far no problems - I would definitely recommend this item.
I also have a $500.00 traction unit which is obviously a better unit but for $15 plus shipping - the Magic Air Neck Cushion is well worth its money!
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2 of 2 people found the following review helpful
on July 3, 2013
I loved the way it's made but it smells so bad I couldn't wear it! I guess it's the plastic they use,it smells like kerosine or
some sort of oil product.
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on July 14, 2011
1. The hose is not securely attached to the air pump bulb. Hose keeps sliding off the air pump bulb stem. I had to fix it myself by (a) cleaning the oil from the inside of the hose and from the pump bulb stem and (b) attaching the hose and securing it with metal clamp.
2. The air intake valve (on the end of the air pump bulb) was sticking. I had to take the valve out, push the rubber floating part into the valve because rubber floating part was stuck in closed position (air was coming very slow into the bulb).
But after I fixed it, device worked.
3. Device smells like kerosine or like WD40. Customer support said that it is smell of rubber. Smell is unpleasant, but the company figures that if the device helps (relieves pain) then customers will endure the smell.
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Yes it does stretch/lift your neck. Yes that makes a lot of things feel better. No you shouldn't use it without talking to your doctor (but you're going to anyway and we all know it.) No, you really can't wear it while you are sleeping. My biggest pro is that you can very quickly release the air and kill the stretch, and you can detach the pumping bulb. My biggest con is that this thing *reeeeeeks* of industrial chemicals, and it took almost a week for it to stop exuding fumes that stunk up my entire bathroom (and that was just letting it sit on the counter!). I suspect this thing has a carbon footprint on par with the takeoff fumes of Al Gore's jet. Just sayin' OMG...I grew up with two smokers and I could *still* smell it for days. Seriously.
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