on April 5, 2013
The part that holds the rope normally is wedged in the cone, All three of the ones I received were loose and my bird pulled one apart immediately and deposited the rope on the bottom of the cage. All had the part, that held the rope, to small and there was no way to repair. This is a toy that Is kept for my bird all the time and the lack of quality is new to me.
The order was not returned because of the hassle. No complaint was made due to my inaction. This complaint is because because of an inquiry received from Amazon.
on March 12, 2015
Oh, these were such wonderful toys. My cockatoo and African Grey love their "puffs" and we're all very sad that they've been taken off the market! They are sort of refillable and I've taken to collecting the shredded pieces and weaving them back into chubby ropes for another round of preening (shredding). The plastic "cone" has been pretty durable, even after a few rounds of refilling. Bring back the puffs!