my hubbie and i have had a jura s9 for 7 years. it was a decent machine, but definitely needed more service as it got older. it was probably sent 3 times in the last three years. two weeks ago, it finally died. rather than pour more money into that one, we decided to splurge and get this machine.
what an upgrade. it makes making coffee, espresso, lattes so effortless. it is very simple, very quiet and beautiful to look at also.
this is a lot of money to spend on something like this, but i drink a cup or two of coffee everyday. i am very frugal by nature, but this machine, so far, has been worth every penny. the best part is being able to make a cup of cappuccino at the push of one button. while we waited for this one to be delivered, dragging out the coffee machine and making a pot of coffee and throwing out half of it, was very frustrating.
the reliability remains to be seen. i will cross my fingers and hope for the best.