Customer Reviews

Jura 13422 Impressa C9 One Touch Automatic Coffee-and-Espresso Center, Black

5 star:		(9)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(3)

 

 

we've had an S9 Jura for over 7 years and made over 6,000 coffees with it. It was a trooper and fantastic but sadly died on us so we wanted a replacement. I checked the specs for the S9 and C9 and seemed they were pretty much the same so for the price difference it felt living with a black and slimmer model with slightly less horsepower was a sensible trade-off.

The good;

1. Quiet
2. Small
3. Makes a nice cup of coffee (if administered well)
4. Button layout and customization is way easier than the old S9

The Bad

1. Black is not as attractive as the silver and also shows marks easier
2. Water filters are different sizes to the S9 (had a stock so that's a little annoying)
3. All the essentials feel twice as small as the S9 and a pain.. the milk container cannot even support two Lattes, the water container is too small and the coffee store is also.
4. The One-Touch button makes for a warm and hot coffee so is also a pointless feature IMO.
5. Fixed steam spout so with large cups it will be a pain to remove them without spilling

When we made a coffee with the S9 and new with the C9 we put the coffee in first, fill the milk and 3/4 up we switch to steam and give it a blast for the heat. This on either machine makes a fabulous coffee but negates the value of the one-touch.

If I were doing this again, I'd go for either a cheaper model knowing the one-touch is pointless and if budget is the concern OR I'd sucked it in and gone for the S9 for the added capacity.. For me I wish I'd chosen the S9 as the capacity thing will probably grind on me more than anything else.. but the above will give you an idea of variances.

All this said, I LOVE Jura, for the years we've had them, they're reliable, provide great service and well worth the investment. I'll begrudgingly live with the C9 knowing I made the wrong choice,.. Hope this helps your decision process..

I purchased this recently after I returned my unreliable Saeco V'spresso model. This machine has been much more reliable and makes excellent quality espresso/cappuccino with the push of a button. My favorite feature is the frothing system that allows it possible to make a cappuccino without moving the cup. It is much quicker than the traditional steam wand for lazy people like myself. Jura-Capresso seems to have much better customer service and warranties than its competitors as an added bonus.

This is my second fully automatic espresso maker. The first one was a Jura Espresso E8. They seem to have a life span of about 5 years with very frequent use -- probably 10-15 single cups a day.

The Jura-Capresso espresso maker only needs you to feed it with water and espresso beans and empty out the grounds drawer every once in a while. It does every single other thing. At the touch of a button, it grinds the beans to the perfect texture, tamps it to perfection, and brews espresso exactly. Finding espresso beans is always interesting. Right now, my favorite are from a small roaster called Ancora in Wisconsin. This espresso maker prefers beans that are not too dark and oily and never likes flavored beans. French Roasts are good, as are Columbian, for a rich flavor. Lavazza beans are good for everyday use. My only complaint? The espresso is just a little too perfect.

It is not the same as sitting in a cafe on a sidewalk in Paris sipping espresso and smoking gauloises. But very few things are.

This is a great machine and easy to use. Everyone raves about the espressos, coffees, lattes and cappuccinos. Even makes great hot chocolate. No messy tamping or clean up. The machine lets you know when to fill beans, water or empty the grounds. There is a cleaning cycle after about 200 cups and this is a little time consuming but the prompts are simple to follow. The water tank is of adequate size but for large groups, I wish it was a little bigger. Overall, this machine is well worth the money. How much did I like this product? I bought a second one for our vacation home.

My wife and I purchased this all-in-one coffee maker and cannot believe the quality. We're just mad at ourselves for not purchasing one before. How many hundreds of dollars wasted at chain coffee houses and now we have coffee drinks that are BETTER at a fraction of the cost. Highly recommend you get one for yourself, you won't be sorry :)

-JJJ
San Diego, CA

The unit is easy to setup initially, the DVD is very helpful. The creama on the expresso is really good. Milk container is easy to use and to clean. I would have given it five stars if the expresso were a little hotter and if the boiler was little larger,so it did not have to heat so often. My husband and I are really happy with our purchase, the learning curve was really quick to a delicious cup of cappuccino or a latte.

I love my Impressa C9, it makes wonderful cappuccino without having to manually froth, but I must say the settings and instructions are quite opaque. This is why I'm giving it only four stars.

After 4 months, I still have to refer to the manual (not very well designed) to know what the machine is trying to tell me at times. This is my fourth superautomatic espresso machine, all the others having been Saeco machines with very easy instructions (but Saeco service being virtually impossible in the U.S., I really didn't want to get another Saeco).

Update Oct. 28, 2011: I've now had the machine for over two years and I can appreciate all its self-maintenance features. It tells you when to change the filter, descale, etc., with step-by-step instructions on the display.

I've changed my overall rating from four to five stars. The interface takes some getting used to but it's an excellent machine.

I previously had a Delonghi Magnifica semi-automatic machine which was ok but had issues with it several times which resulted in 3 different returns. After giving up I decided to choose a completely automatic machine and spend a little extra money. I am surprised that there are any bad reviews on this. I love the machine, it creates a perfect froth and the espresso tastes amazing. It makes regular coffee even frothier. The only thing I wasn't a big fan of is it's not as user friendly as it claims, but it just takes some getting used to. Other than that I have no issues:-) I highly recommed it and it's a beautiful deisgn too!

This is an amazing machine that brews perfect espresso, cappuccinos, lattes, macchiatos, etc. every time. I think the milk container is a decent size, it could be a bit bigger, but it all depends on how you like your coffee. The water reservoir is perfect and easy to refill. You don't even need to remove it to refill it. It's very quiet and warms up quickly. I am totally impressed.

The C9 is the coffee lover's dream. With the touch of one button, this coffee center makes the most delicious café-quality espresso I've ever had. It's like having a Starbucks in your kitchen!