Customer Reviews

Jura 13467 ENA3 Automatic Coffee and Espresso Center, Black

5 star:		(3)
4 star:		(0)
3 star:		(2)
2 star:		(0)
1 star:		(1)

 

 

After weeks of research we ended up selecting the Jura-Capresso ENA 4.

I was a bit skeptical that this small little super automatic could really replace our larger manual and brew quality espresso. I went to a local retailer and was fortunate enough to be able to use a demo unit. I was amazed by how simple and intuitive the ENA 4 is to use; while at the same time provides a level of flexibility and control well beyond my expectations.

The Jura-Capresso site has some great video demos as well as other info that is worth checking out.
http://capresso.com/automatic-coffee-centers-ena3-4.shtml

If you're looking for a super automatic, I highly recommend you take a look at the ENA. Our unit has exceeded our expectations. Great espresso and lattes!

I purchased the ENA4 2 years ago, actually I purchased the ENA3 which is black, but I was given the ENA4. The only difference is the color. It has never failed to produce an excellent shots of espresso. Generally, I make lattes or cappuccino.

Performing the routine maintenance, when indicated, produces the best results.

This is a home unit, not designed for power users. Wouldn't recommend it for an office or high volume household.

This is our third Capresso (or Jura Capresso) superautomatic coffee machine. In our experience these machines last only a few years before needing repair but they make such good coffee, so easily and quickly, that we keep coming back to them. We've tried other brands and none rivals Jura Capresso's coffee. This is our first machine of the Ena generation, however. We just bought an Ena 3. While the coffee is as good as that of previous models, the new design is disappointing. The rotary dial is a pain but it is tolerable once you master it. The water tank, on the other hand, is an absolute nightmare. We can only make three mugs of coffee before it must be refilled, and the rear location of the tank makes that task very difficult, especially since our machine must be located on a kitchen countertop beneath upper cabinets. In addition we have under-cabinet lighting, and it's hard to remove the water tank for refilling without bumping into the lights and burning your hand. In my opinion the few inches reduction in the width of the machine is insignificant compared to the inconvenience of the new water tank's size and location. Unless Jura redesigns the water tank, I doubt we'll be buying a fourth coffeemaker from them. Maybe we'll just have our old one repaired and use it for a few more years!

I love that the ENA doesn't take up any counter space. It's small, sleek, very compact, and makes any kind of coffee drink imaginable. I also appreciate its energy-saving features.

I had high hopes for this machine. Did some research, read a bunch of reviews, dismissing as novices (I've been a home 'barista' for 9 yrs) the people that had negative comments. Well, they were right.

This is not an espresso maker. My first clue was the unit comes with an 8oz 'shot' programmed as the default setting. Yes you can change it but nothing you do this unit will get it to make real espresso-not the grind setting, not the shot size, not the strength setting, not amount of coffe, nothing (using Illy beans). Luke warm shot without any true crema. Besides that, there are little annoyances resulting from design errors - e.g. unless the frother wand is cocked off to the side (as shown in the photos) you will knock it off every time you open the garbage drawer. As mentioned previously the water tank is too small, if you make more than 1 a day you will be filling it daily but hey, what do you want there are tradeoffs to get a small footprint.

I did like the ease of cleaning the frother and you can't argue that its not a good looking unit. Also, I don't know why others comment on poor foam. Another thing the Juras do really well is put on a head of microfoam. You need to both steam the milk and also extend the wand to get a true latte or cap; frothing alone will not get the milk hot enough.

Bottom line: it does everything well except its prime mission -- making espresso (sort of like phone calls on an iPhone 4). I've already sent mine back and replaced it with a Rancilio Silvia.

The Jura Ena is a well built machine that looks handsome in the shop but when you use you discover a bunch of silly design mistakes that make your experience of using it quite deceiving, I'll try to list them:

Rinsing: the Jura has a rinsing program, it's fine it has this! the problem is that it is badly designed: when you stop the machine it will automatically rinse, fine! when you start the machine it won't rinse automatically it will tell you to touch the button so that it rinses, why? It is very irritating to start the coffee machine in the morning, go to wash your teeth and when you go back to the machine it's not ready, it's asking you to push a button to get it rinsed.

Energy savings: it's also badly thought. You can ask the machine to automatically get in a saving mode so that it's on but it doesn't consume so much electricity. That's a very good idea but it's not well implemented. When it's in saving mode you can't make coffee, you have to wait to get it hotter, that's ok except that you don't know if it's in saving mode or not, you see that it tells you it's "ready" you push the button and then... it doesn't make your coffee, it tells you "please wait while i heat up", then you have to wait and push the button again. It'd be fine if it made the coffee directly after heating up, but it won't, you have to push again. In the end I don't use the energy savings.

Spit in your coffee: every time it makes a coffee it spits a little bit of (dirty) water before making the coffee why? irritating anyway.

The rotary switch: this machine pretends to work as a sort of iPod, I would like best to have several buttons and know what it is for each one, because that only button may be a little puzzling.

Capuccino: I don't like capuccino so I don't care much, I only tried once to make one and the result had nothing to do with what you see in the video.

I think this machine is designed to make coffees in pairs, I only made two coffees at a time once, and they looked better, it's probably a bad idea to make a home machine so that it can make two coffees at a time as most of the time you make only one coffee.

So my conclusion is that despite this coffee machine makes a correct coffee its processes (start up, rinse, energy savings etc.) are not well thought so it causes you a lot of very silly problems when using it in a home, probably all day long started without savings (an office and not caring for the electricity bill) would be acceptable but for a home user that tries to save electricity is a nightmare.

I don't recommend you this coffee machine.