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Product Description
A coffee lover's dream: put down your cup, push one button, make perfect cappuccino--without moving the cup! The Impressa Z5 is the first automatic coffee and espresso center with professional technology and one-touch cappuccino system for home use. Beans are ground, and fresh cold milk transforms into hot, frothed milk and pours into your cup. With high pressure, hot water is forced through the perfectly ground and tamped coffee. Now, espresso flows through the thick layer of milk froth: pick up your perfect cappuccino and enjoy. In the meantime, the used coffee grounds are discarded and you can immediately start dreaming about another cappuccino, latte, espresso, or any other hot, large cup of crema coffee. The Impressa Z5 features eight preset beverage buttons. All your coffee drinks are now just one pushbutton away. Use the pre-programming or change coffee strength, coffee volume, and the amount of steamed/frothed milk while the Z5 prepares your preferred coffee beverage. The informative three-line LED display makes using the Z5 extremely user friendly.
Customer Reviews
Most Helpful Customer Reviews
56 of 59 people found the following review helpful
Yes, you'll flinch when you see the price tag! Right now this is the king of super automatics. My work hours are all over the place and many times there is just no time to devote to pulling the perfect espresso from a manual or semi machine. Add to that I drink cappuccino's or lattes 95% of the time. This machine was made for those who drink mostly cappuccino's or lattes and it couldn't be easier. Many long time aficionados on the coffeegeek.com forums will tell you that you cannot pull anything close to a "god shot" from a super automatic and they are correct. But what you get is pretty darn good especially if you love the taste of espresso but don't want to devote your life to making perfect shots every pull. The Z5 is the model of simplicity and produces consistent very good shots of espresso and excellent latte's & cappuccino's every time with little time. I had this machine programmed, up and going just 10 minutes out of the box. I am not an expert on pulling shots manually. Setting the knob to the hottest setting, strongest espresso and finest grind yielded a very tasty shot that was far better than any I have had at Starbuck's. I used Coffee Emergency espresso roast. The crema was good and the temperature excellent. I used a Capressa S9 a year ago and was not happy with the temperature of the shots coming out of the machine. They are much improved on the Z5. Back to cappuccino's... Fill the milk thermos with your choice of milk...set knob to cappuccino and hit the button. A gorgeous cappuccino was produced on the very first try. I didn't have to move the cup...it was all automatic! It took me ages to learn to make a decent cappuccino on same thing manually. Again...much better than at Starbuck's and any of the local coffee houses. The Z5 has a timer that can be set to turn the machine on and off when you want it to. Settings for water level, brewing time, amount of heated milk and foam, can all be pre set or adjusted with a knob live as your beverage is being made. The unit is whisper silent even when grinding beans. It is a well built piece of equipment that is UL approved for both residential and commercial use. I couldn't be happier with it. Should you get this machine? Bottom line is that if you want to make espresso's as a hobby and are going for that ultimate "god shot" every time don't even think about this machine. If you are a working professional who just wants a great cappuccino, latte and espresso with absolute minimum fuss that will beat Starbuck's and your local coffee shop.... think about buying this machine.
40 of 41 people found the following review helpful
I have just replaced my Gaggia Titanium which after 3 months decided to break down. I decided rather than replace with the same machine to go with the much-praised Jura machines. The Z5 particularly appealed with it's unique One-Touch Cappucino function, which avoids the clumsy looking "automatic frothing attachments" found on so many machines.
The machine was easy to set up, and has almost the same footprint as the Titanium, so doesn't take up too much space. It comes with a classy looking thermal milk container (1 litre) which keeps milk at the ready and chilled for up to 8 hours. The front of the machine is brushed aluminium (not plastic as in many of the Jura machines) which is far easier to keep clean than the Titanium's brushed stainless steel (fingerprints!).
The display prompts are clear (product names such as "1 espresso" can be changed should you so desire - I personally can't see the point of this, since the name isn't displayed until you press the key to dispense the drink.
The temperature (also adjustable) of the coffee, hot water and also the milk is fantastic - I have mine set on the "normal" setting and it is very hot - much more so than the Titanium and many other machines which even set to "Highest" still could be hotter.
The crema was good, and the taste great. The brew group is non-removable and self-cleaning (you are prompted when to run a rinse cycle or pop a cleaning tablet in).
You can program the quantity, temperature and strength of all drinks, and choose to override these on-the-fly should you wish, which is very handy.
The water container is larger than the Titanium and most other domestic machines and you can use Claris water filter cartridges, or alternatively opt to use descaling tablets every so often (again, you are prompted when to do this).
The dump box, and drip tray are suitably large so as to not have to be emptied too frequently (every 20 cups).
I only have 2 grumbles with this machine. One is that central coffee spout (which illuminates the cups during dispensing of coffee) does not adjust high enough for large mugs. The silly thing is that you can also dispense coffee from the cappuccino spout which offers 2 interchangeable spouts - one for small cups and one for tall mugs. Why they couldn't make the central coffee spout raise to the same height is a shame, but not the end of the world. My second gripe is that the consumables - ie. filters / descaling tablets / cappuccino cleaner / machine cleaning tablets are way over-priced. And since you have to use Jura-brand ones to keep within warranty conditions, you don't have much option but to pay these high prices.
Overall though, if you have the money, then go for it - this machine is fantastic, looks great, and is the quietest fully automatic by far - this doesn't wake up the whole house when you make a coffee!
The machine was easy to set up, and has almost the same footprint as the Titanium, so doesn't take up too much space. It comes with a classy looking thermal milk container (1 litre) which keeps milk at the ready and chilled for up to 8 hours. The front of the machine is brushed aluminium (not plastic as in many of the Jura machines) which is far easier to keep clean than the Titanium's brushed stainless steel (fingerprints!).
The display prompts are clear (product names such as "1 espresso" can be changed should you so desire - I personally can't see the point of this, since the name isn't displayed until you press the key to dispense the drink.
The temperature (also adjustable) of the coffee, hot water and also the milk is fantastic - I have mine set on the "normal" setting and it is very hot - much more so than the Titanium and many other machines which even set to "Highest" still could be hotter.
The crema was good, and the taste great. The brew group is non-removable and self-cleaning (you are prompted when to run a rinse cycle or pop a cleaning tablet in).
You can program the quantity, temperature and strength of all drinks, and choose to override these on-the-fly should you wish, which is very handy.
The water container is larger than the Titanium and most other domestic machines and you can use Claris water filter cartridges, or alternatively opt to use descaling tablets every so often (again, you are prompted when to do this).
The dump box, and drip tray are suitably large so as to not have to be emptied too frequently (every 20 cups).
I only have 2 grumbles with this machine. One is that central coffee spout (which illuminates the cups during dispensing of coffee) does not adjust high enough for large mugs. The silly thing is that you can also dispense coffee from the cappuccino spout which offers 2 interchangeable spouts - one for small cups and one for tall mugs. Why they couldn't make the central coffee spout raise to the same height is a shame, but not the end of the world. My second gripe is that the consumables - ie. filters / descaling tablets / cappuccino cleaner / machine cleaning tablets are way over-priced. And since you have to use Jura-brand ones to keep within warranty conditions, you don't have much option but to pay these high prices.
Overall though, if you have the money, then go for it - this machine is fantastic, looks great, and is the quietest fully automatic by far - this doesn't wake up the whole house when you make a coffee!
14 of 14 people found the following review helpful
After returning both a Saeco Primea Touch Plus (it gave me an error message after less than 2 months, at which time I was told to return the machine to the manufacturer for repair), and the new DeLonghi Gran Dama, which has a serious problem with the milk carafe (it doesn't fit properly on the machine - I had this problem with not one, but two machines), I think I've finally found the answer. I was always dissatisfied with the milk temperature (I use a lot of milk in my lattes), but now with this machine - the milk is very hot, as is the espresso - no need to microwave, as with some of the other super-automatics.
Set up was fairly fast (I wasn't as fast as one of the reviewers at 10 minutes, but had it pretty well figured out in less than an hour), the first few test drinks are excellent. I read somewhere that you couldn't store the thermal carafe in the refrigerator, but I think this is a fallacy. The Capresso DVD, as well as the instructions, say that you can, and I can't think of any reason that you can't.
If you want to make the coffee directly in a large (16 oz.) paper cup, you can do so with the left spouts - another reviewer points out that the center spouts don't raise high enough to accomodate a very large cup, which is true, but with all of the customization features, you can program the machine to dispense the coffee from the left spout, which is tall enough.
After having terrible, rude, largely non-responsive customer service from Saeco, I asked was happy to hear from a number of sources that Jura Capresso has excellent customer service. I haven't had to test it yet, but from everything I heard, I'm hopeful that it'll be good.
Pros:
Great tasting espresso, cappucino and latte
Fairly easy to master
Great looking, titanium-faced, as opposed to the metal-clad plastic featured on many other expensive super automatics
Cons:
It's definitely expensive, but still seems in line with other similar machines, and it's better designed
Lastly, I would recommend the Z5 versus the Z6, unless you are totally sold on a chrome face - the machine does splash a bit, as one would expect, and the matte finish on the Z5 seems much more practical and forgiving of fingerprints, splashes, etc.
UPDATE AS OF SEPTEMBER 5, 2008
I've now had the machine for over a year and wanted to update the review with some customer service feedback. It still works flawlessly (knock wood), but after recently moving, realized I had lost the coffee scoop. I called Capresso customer service, and they immediately sent me a new one at no charge. A small thing, certainly, but a great indicator of the respect with which they treat their customers. If you're in the market for a machine like this, I give this one the highest marks.
Set up was fairly fast (I wasn't as fast as one of the reviewers at 10 minutes, but had it pretty well figured out in less than an hour), the first few test drinks are excellent. I read somewhere that you couldn't store the thermal carafe in the refrigerator, but I think this is a fallacy. The Capresso DVD, as well as the instructions, say that you can, and I can't think of any reason that you can't.
If you want to make the coffee directly in a large (16 oz.) paper cup, you can do so with the left spouts - another reviewer points out that the center spouts don't raise high enough to accomodate a very large cup, which is true, but with all of the customization features, you can program the machine to dispense the coffee from the left spout, which is tall enough.
After having terrible, rude, largely non-responsive customer service from Saeco, I asked was happy to hear from a number of sources that Jura Capresso has excellent customer service. I haven't had to test it yet, but from everything I heard, I'm hopeful that it'll be good.
Pros:
Great tasting espresso, cappucino and latte
Fairly easy to master
Great looking, titanium-faced, as opposed to the metal-clad plastic featured on many other expensive super automatics
Cons:
It's definitely expensive, but still seems in line with other similar machines, and it's better designed
Lastly, I would recommend the Z5 versus the Z6, unless you are totally sold on a chrome face - the machine does splash a bit, as one would expect, and the matte finish on the Z5 seems much more practical and forgiving of fingerprints, splashes, etc.
UPDATE AS OF SEPTEMBER 5, 2008
I've now had the machine for over a year and wanted to update the review with some customer service feedback. It still works flawlessly (knock wood), but after recently moving, realized I had lost the coffee scoop. I called Capresso customer service, and they immediately sent me a new one at no charge. A small thing, certainly, but a great indicator of the respect with which they treat their customers. If you're in the market for a machine like this, I give this one the highest marks.
Most Recent Customer Reviews
Don't Buy - Major Quality Control Issues
I had a Jura Capresso E8 model for about 6 years and was generally satisfied with the machine and the company's customer service. Read more
Published 6 hours ago by A. Professor
Needs to much service
We had an older version of this machine for 8 years and love it. The Z5 is not as nice or does it work as well. Read more
Published 1 month ago by obseaglass
Love it!
I have owned a few super automatics, and a few Jura's, they are extremely reliable! For the past 4 years I have owned this Z5, and has never had a problem. Read more
Published 3 months ago by Bud
Jura creates the ultimate home coffee center
I received my Jura Z5 just before the Thanksgiving Holiday and had it set up and making coffee within about 10 minutes. (yeah, I actually read the instructions! Read more
Published 5 months ago by Douglas A. Weber
Dissatisified with Jura Capresso Customer Service for Z5
We have enjoyed our Z5 for about 3-4 years now. It is a fantastic coffee machine - but I'm submitting a poor review because of very poor post-sales service. Read more
Published 7 months ago by John
Long-Time Z5 User Criticism
For a great cup of coffee, the Z5 cannot be beat. However, its reliability is suspect. I am about to return my unit to be repaired for the 3rd time in as many years. Read more
Published 10 months ago by Peter T. Sacco
good coffee, problem machine
My machine makes great coffee. Unfortunately it spends a lot of time being repaired. We have had two water leaks at a repair cost of 300.00 each. in the last 2 years. Read more
Published 10 months ago by TS
Impressa Z5 Nightmare
Not only is the American based service center unreasonable on the telephone, but the quality of their repairs is horrible. Read more
Published 13 months ago by C. Dietz
So far, so good
Like others, I was hesitant to make such a large investment given the repair issues that have been mentioned. Read more
Published 15 months ago by DeeDee
Clearly the best
The Jura Z5 is simply the best latte' machine we've owned. And we owned a bunch. Keep DeLonghi. Starbucks cannot hold a candle to this product. Read more
Published 16 months ago by Jeff in Omaha
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