I've had the jura for 4 months now and previously owned a gaggia automatic expresso machine and have made over 200 lattes so far with the jura. I love the small size of the jura, the coffee is great once you adjust it to suit your tastes. i like the fact that everything is automated and being warned stops me running out of water half way through an expresso like i did with the gaggia. it is easy to clean and is a great machine.
There are two flaws which is why I'm giving this 3 stars. Firstly the milk frothing wand comes lose and when it does sprays milk and stream over nearby surfaces and you. At first this happened rarely and i put it down to me not having the wand seated securely, however after 4 months of making lattes i check before every coffee and the wand will no longer stay on long enough to do enough milk for one latte. this is very annoying and potentially dangerous as steam and hot milk tend to go over your hand. The second problem is the water tank, it is fairly small but is around the back of the machine so if you have the machine on a kitchen surface with a cupboard above it is awkward to get the water tank out and more awkward getting it back in when filled with water.
would i buy one again? not sure have complained to jura and will see if they can fix the problem with the wand. I suspect it is a design flaw since I've seen other people also complain about this. if you are using mainly for lattes like me I wouldn't buy this model.