Perhaps the finest book on quality ever written-now updated to give managers the know-how they need to manage for quality through the next decade. Since publication of the third edition of Juran's classic in 1974, the entire field of quality control has undergone a series of unprecedented changes-due largely to (1) intensified competition, which has resulted in huge loses in market shares and massive exports of jobs and (2) expanded government regulation, with accompanying growth in the number of lawsuits and the size of the awards. This updated and revised new edition offers, in ready-reference form, the know-how managers need in industry today-and in the years ahead-to keep their quality competitive at minimum cost.
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Most Helpful Customer Reviews
13 of 13 people found the following review helpful:
5.0 out of 5 stars
An outstanding reference handbook on quality!,
By A Customer
This review is from: Juran's Quality Control Handbook (Hardcover)
I frequently use Juran and Gryna's Quality Control Handbook
as a reference for my work and writing. It is a comprehensive
reference for many issues in quality management, quality control,
and statisitical process control.
There are excellent discussions of quality as "fitness for
use," and the true costs of poor quality.
If you plan to take any of the American Society for Quality
Control's certification examinations, this is a good reference.
I used it for the Quality Engineering, Reliability Engineering,
Quality Management, and Quality Auditing exams, and it served
me well in each case.
-William A. Levinson
10 of 10 people found the following review helpful:
5.0 out of 5 stars
This is the best reference for the ASQC certification exams.,
By A Customer
This review is from: Juran's Quality Control Handbook (Hardcover)
Planning on taking the ASQC certification exams? Need to bring the least amoutns of reference materials?
This handbook and the primer are all you need
9 of 9 people found the following review helpful:
5.0 out of 5 stars
Classic Reference Book for Quality Engineers,
By
This review is from: Quality Control Handbook (Hardcover)
Quality Control Handbook is classic reference book for quality engineers, first released in 1951. Among the quality management ideas and concepts for which Juran is well known include top management involvement, the Pareto principle, the need for widespread training in quality, the definition of quality as fitness for use, the project-by-project approach to quality improvement. Joseph Juran's belief that "quality does not happen by accident" gave rise to the quality trilogy namely Quality Planning, Quality Improvement and Quality Control. The elements of the quality trilogy can be summarised as follows: Quality Planning * Identify who are the customers. * Determine the needs of those customers. * Translate those needs into our language. * Develop a product that can respond to those needs. * Optimise the product features so as to meet our needs and customer needs. Quality Improvement * Develop a process which is able to produce the product. * Optimise the process. Quality Control * Prove that the process can produce the product under operating conditions with minimal inspection. * Transfer the process to Operations. Juran revolutionized the Japanese philosophy on quality management significantly helped shape their economy into the industrial leader it is today. This is an excellent book that is highly recommended for those involved in quality control and management.
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