Juran's Quality Handbook [Hardcover]

Joseph Juran (Author), A. Blanton Godfrey (Author)

Book Description

ISBN-10: 007034003X | ISBN-13: 978-0070340039 | Publication Date: December 31, 1998 | Edition: 5

For decades, Juran's Quality Handbook has been the one essential reference in quality management and engineering—the ultimate authoritative source of answers on quality applications, procedures, techniques, and strategies. Now this Fifth Edition—a major revision and the first new edition of Juran's Quality Handbook in more than 10 years—forges a new standard in tools for quality. Bringing managers and engineers the most up-to-date methods, research, and theory, under the guidance of a team of the world's top experts, Juran's shows you how to plan for quality, achieve quality control, and ensure quality results. Packed with new methods, research, and thought on quality, and emphasizing the need for quality software and quality software development methods, this completely updated classic also gives you new information, new techniques, and new applications. Broad in scope and inclusive in methodology, Juran's Quality Handbook is the reference of choice for anyone concerned with quality in business, manufacturing, or engineering. Whether you're just beginning your journey or a longtime traveler on the quality path, this book is the best possible companion for your voyage. (20001201)

Editorial Reviews

Review

Buyer's Guide Best-selling industrial engineering books By Monica Elliot Considered the essential reference in quality engineering and management practices, this international standard has been completely updated. Contributed, revised, and edited by a global team of industry experts, the fifth edition has an emphasis on software and provides coverage of the newest methods in planning, control, and results. Written for managers, quality and industrial engineers, and students, this title reaches beyond the management side to address new customer service, supplier relations, and worldwide market standard considerations. Subjects include ISO 9000 and QS 9000; software development; total quality management; self-directing teams; Taguchi methods and techniques; benchmarking; statistical problem solving; and more. (IEEE )

From the Back Cover

The International Standard on Quality and the essential reference in quality engineering and management practices, Juran's Quality Handbook has been completely updated for this new edition. Contributed, revised, and edited by a global team of industry experts, this new edition provides penetrating coverage of the newest methods in planning, control, and results, delivering all the tools necessary for successful quality engineering and management well into the next century. In this Fifth Edition, a major revision of the best-selling classic Handbook, you'll find new emphasis on software, and updates in many key areas. Written for managers, quality and industrial engineers, and students, this dynamic new version of Juran's reaches beyond the mangement site to address new customer service, supplier relations, and worldwide market standard considerations. No Management or Engineering library can be complete without it. ISO 9000 and QS9000; Software Development; Strategic Planning; Training. Supplier Relations; Inspection and Testing; Customer Service; Function Deployment; International Activities; TQM and SQP; Self-Directing Teams; Tagushi Methods and Techniques; Supervision; Benchmarking; Statistical Problem-Solving; And More.

See all Editorial Reviews

Product Details

• Hardcover: 1872 pages
• Publisher: McGraw-Hill Professional; 5 edition (December 31, 1998)
• Language: English
• ISBN-10: 007034003X
• ISBN-13: 978-0070340039
• Product Dimensions: 9.4 x 7.8 x 2.3 inches
• Shipping Weight: 5.8 pounds
• Average Customer Review: 4.6 out of 5 stars  See all reviews (15 customer reviews)
• Amazon Best Sellers Rank: #889,670 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

35 of 35 people found the following review helpful:

5.0 out of 5 stars QA bible for quality engineers, February 12, 2008

By 

Michael R. Chernick "statman31147" (Holland PA) - See all my reviews
(REAL NAME)   

This review is from: Juran's Quality Handbook (Hardcover)

For decades Joseph Juran has been a famous name in the quality movement. He formed his own institute for quality and has for many years edited an extensive volume on methods for improving quality in manufacturing processes. This Quality Handbook, now in its fifth edition has long been the basic reference for quality engineers and statistician alike. To honor Juran, the fifth edition is titled Juran's Quality Handbook. The volume is now over 900 pages and consists of 48 chapters and 5 appendices. There are 53 authors including Juran himself and his colleague and co-editor Blanton Godfrey. Many other well-known persons have contributed. It includes a chapter on government services by Vice President Al Gore. Prominent statisticians who have contributed include Don Marquardt, Stu Hunter, Bill Meeker, Luis Escobar, Gerry Hahn, Ed Schilling, Ed Dudewicz and Necip Doganaksoy.
As a statistician, I particularly like having a wealth of practical statistical information and tables in one source. Dudewicz provides the introductory statistical material necessary to understand the four other statistical chapters that follow it (SPC by Wadsworth, Acceptance Sampling by Schilling, Design and Analysis of Experiments by Hunter and Reliability Concepts and Data Analysis by Meeker, Escobar, Doganaksoy and Hahn). These are all distinguished authors who are excellent writers and several have written whole text books on these subjects. This edition is up-to-date with the latest advances in quality techniques. Statistical advances in robust design (Taguchi methods), bootstrap methods, process control and capability are all included. Juran and Deming had major practical impact on the quality movement because they both emphasized the need for proper process management. This can be seen in many of the non-statistical chapters that deal with successful management techniques such as six sigma.

This edition is even better than the previous editions and is indeed worthy of the title of bible. Despite the high cost this book is prominent on my bookshelf. I recommend it to anyone heavily involved in product reliability, even if they own copies of previous editions!

11 of 12 people found the following review helpful:

4.0 out of 5 stars Really grows on you, August 26, 2003

By A Customer

This review is from: Juran's Quality Handbook (Hardcover)

Initially I was quite disappointed with this book. The biggest book I have on my shelf, it seemed to me to have a lot of pages of dubious value in it. The sections on Quality And Society, Quality In Developing Countries, Quality in Central And Eastern Europe and several other chapters seemed (and still seem) to be of limited value to most people. However, as I began to use the book as a reference I began to realize the worth of the rest of the material. It seems to contain a wealth of information on all sorts of topics, from the tools (SPC, DOE) to Strategic Deployment etc. Overall, definitely worth a place on your shelf.

7 of 8 people found the following review helpful:

5.0 out of 5 stars Excellent reference..........Not a best choice for "just preparing for a certification exam", February 24, 2006

By 

S. Raju "Why?" (CA, USA) - See all my reviews
(REAL NAME)   

This review is from: Juran's Quality Handbook (Hardcover)

Excellent reference..........Oh man the language and the content rocks. You need to read other books to appreciate this book more.
Quality pro's..........you need to have one of this for sure.

Warning: Not a best choice for "just preparing for a certification exam". It is too much of content for a "small goal of exam". Primer seems to do a good job