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Just Good Business: The Strategic Guide to Aligning Corporate Responsibility and Brand Hardcover – November 1, 2008

ISBN-13: 978-1576754412 ISBN-10: 1576754413 Edition: 1st

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Just Good Business: The Strategic Guide to Aligning Corporate Responsibility and Brand + Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause + The Age of Responsibility: CSR 2.0 and the New DNA of Business
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Product Details

  • Hardcover: 194 pages
  • Publisher: Berrett-Koehler Publishers; 1 edition (November 1, 2008)
  • Language: English
  • ISBN-10: 1576754413
  • ISBN-13: 978-1576754412
  • Product Dimensions: 6.5 x 0.8 x 9.3 inches
  • Shipping Weight: 15.2 ounces (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank: #196,031 in Books (See Top 100 in Books)

Editorial Reviews

From the Publisher

Praise from the Publisher for Just Good Business

"Kellie's book offers a practical and visionary approach to CSR in business. She is passionate and insightful and a brilliant communicator. This book will be invaluable in showing business leaders everywhere how to approach and communicate the benefits of CSR in business strategy."
--Enda Kelly, Partner, Ernst & Young

"Kellie is the leading expert and advocate for CSR. There's simply no one better. We've benefited enormously from her counsel and collaboration. I strongly recommend Just Good Business to business leaders who want to make CSR an integral part of their overall brand strategy."
--Gary Elliott, Vice President, Corporate and Brand Marketing, HP

"For organizations looking to propel their current CSR efforts, Kellie's practical and inspiring book is a must-read. Kellie has helped us at McDonald's to better understand and evolve our thinking around this important subject."
--Bridget Coffing, Vice President, Corporate Communications, McDonald's Corporation

"With clarity and in-depth case studies, Just Good Business shows how to leverage CSR programs by branding them and linking that brand to the corporation and its business model. It changes CSR from random feel-good expenditures to a program that both draws on and supports the firm's business strategy."
--David Aaker, Vice Chairman, Prophet, and author of Spanning Silos and Brand Portfolio Strategy

"Kellie's thought partnership and deep experience have been a great complement to our efforts, particularly as we have worked to bring CSR to life in our brands. Her book should be required reading for any executive whose company is embracing CSR as a core tenet of business strategy."
--Art Peck, Executive Vice President, Operations & Strategy, Gap Inc.. and President, Gap Inc Outlet

From the Back Cover

Corporate social responsibility (CSR) can help companies build customer loyalty, recruit and retain employees, and stand out in a crowded marketplace. But to be most effective, CSR must be intimately connected to the corporate brand--it must reinforce a company's unique identity and be an integral part of how a company tells its story. How can your company make the most of this potential competitive advantage and business strategy?

Kellie McElhaney, one of the world's leading experts on CSR strategy, offers a detailed process for seamlessly integrating your CSR efforts into your overall business objectives. "My goal," she writes, "is not to tell you how to force your CSR strategy to be more authentic. My goal is actually to help you develop a CSR strategy that is authentic because of its natural linkage to your company's mission, vision, and values."

Just Good Business lays out a framework of seven principles that help you develop CSR initiatives that make good business sense and tell the world about them in ways that are compelling and memorable. McElhaney offers a wealth of practical advice on implementation, including how to measure the results of your CSR.

McElhaney draws on over ten years of previously unpublished CSR consulting engagements inside companies grappling with developing strategically aligned CSR initiatives. The book's case vignettes, examples, best practices, and strategic recommendations span a host of industries and sectors and draw upon her work with leading corporations, such as McDonald's, Nokia, Levi Strauss, Digicel, Birkenstock, Gap Inc., HP, and Pepperidge Farm.

Savvy companies carefully manage their brand in every area. CSR shouldn't be any different. Just Good Business offers a detailed blueprint that any company can use to ensure that its CSR strategy delivers significant, quantifiable, bottom-line benefits.

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Customer Reviews

4.9 out of 5 stars
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Execellent book, well written and very insightful.
Edmond O Connor
Part I of Just Good Business introduces CSR while Part III explains what to do about it.
Leo A. Mallette
The book is full of real life case examples from top companies that she has advised.
Paul A. King

Most Helpful Customer Reviews

4 of 4 people found the following review helpful By Paul A. King on November 8, 2008
Format: Hardcover Verified Purchase
McEleheney doesn't waste any time getting right into the meat of her business-minded approach to corporate social responsibility and sustainability. Just Good Business is a roadmap for any size organization to shorten the learning curve when engaging in CSR efforts. There are plenty of good-intentioned corporate leaders who fall into the trap of trying to fool customers and stakeholders with distant and unconnected CSR programs like planting trees or mailing out holiday cards linked to a charitable donation program. McElhaney provides a clear, proactive and formulaic approach to avoiding such embarrassing forays. The book is full of real life case examples from top companies that she has advised. The subtitle of the book, The Strategic Guide to Aligning Corporate Social Responsibility and Brand, could not be more appropriate. A key theme throughout the book is the need to connect your CSR efforts to your core business, and again there are plenty of examples of both success and suicide by the business elite.

CSR is often viewed with some skepticism in the business world, but there is nothing naïve in her approach or advice. She has been at this game long enough to know what works, and what doesn't, and this book a compilation of her knowledge and experience in both academia and industry. Just Good Business is written in the style of a good management book, and will be easily understood by executives looking for the boiled-down version of her 15 years of pioneering work in this field. The content is filled with first-hand knowledge of how to sell a CSR program internally, as well as a complete formula for development, implementation and measurement. There is nothing in this text that conflicts with making money, shareholder primacy or efficiency.
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4 of 4 people found the following review helpful By Peter Economy on October 31, 2008
Format: Hardcover
Kellie McElhaney has done the world of business a great service by providing leaders with a well-written, actionable guide to branding their corporate social responsibility (CSR) efforts. There have been plenty of books extolling the many benefits to companies of pursuing CSR. Such companies can expect happier, more engaged and productive employees, more loyal customers and clients, and a stronger bottom line. However, no book -- until Just Good Business -- has described how businesses can take the important next step, that is, branding their CSR efforts. This Kellie does in spades, in an easily readable style, full of personal anecdotes and real-world (and recent!) organizational case examples. In addition to teaching CSR at Berkeley's Haas School of Business, Kellie serves as executive director of the school's Center for Responsible Business, and consults for a number of top-rank firms, including McDonald's, HP, Ernst & Young, Gap, eBay, Whole Foods, Wal-Mart, Levi, and Dow. Long story short, she knows her stuff. If you're ready to take your corporate social responsibility program to the next level, then this book will take you there.
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2 of 2 people found the following review helpful By Thomas M. Loarie TOP 1000 REVIEWERVINE VOICE on August 23, 2009
Format: Hardcover
Kellie McElhaney is a well-regarded pioneer in the emerging field of Corporate Social Responsibility (CSR) and the founder of the University of California's Center for Responsible Business at the Haas School of Business. She also serves as the University's Distinguished Faculty Fellow in Corporate Responsibility. In "Just Good Business," McElhaney provides a strategic guide to make CSR count in any business.

In "Just Good Business," McElhaney ties corporate acts of social good to good business practice, branding, and financial growth. In the book, she provides her "Seven Rules of the Road," and provides useful anecdotes and case studies from her years of research and consulting about corporate CSR pioneers like Hewlett-Packard, Brown-Forman (Jack Daniels), EBay, Whirlpool, Timberland and Nike among others.

"Just Good Business" serves as a good resource and alignment tool for companies that seek a brand that is kinder and gentler, and a bottom line that is richer.
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1 of 1 people found the following review helpful By Jennifer Toney on March 12, 2009
Format: Hardcover
Just Good Business is a must read for any company considering a new Corporate Social Responsibility (CSR) strategy or a redesign of an existing CSR program. McElhaney offers a world of advice and practical steps to shape how CSR can (and should) fit within the firm's business mission and to guide it through the development process. Especially useful to those new to CSR, McElhaney brings color to each of her points with enough real world examples to help anyone envision how such strategies could be put to work in his or her own company.

It is easy to see how McElhaney's wisdom would be valuable to any large corporation working to make CSR an integral part of an established business. As an entrepreneur with a company still in the early stages of development, I found this book to be just as useful. Although my startup is a social venture and by nature committed to CSR, reading Just Good Business reminded me that we need to take time to effectively communicate that fact, rather than assuming our customers will "just know" without being told. I highly recommend other entrepreneurs read this book, as it will be far easier to launch with a CSR plan that already supports your branding strategy and visa versa, than to redesign down the road.

One last note for non-profit organizations - McElhaney peppers the book with ideas for what corporations ought to look for in non-profit partnerships. Assuming companies heed her advice - and they should - this knowledge gives non-profit organizations a valuable peek inside the minds of the decision makers at companies with whom they may want to collaborate. By understanding McElhaney's advice to companies, non-profits are better equipped to find corporate partners that would benefit from being tied to them and their social mission.

Highly recommended!
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