- Need Help Installing Your New Kitchen Faucet? Check out our kitchen faucet project guide to help you choose the right faucet and get it up and running quickly. Learn more
| Part Number : | K-12177-CB |
| Color: | Polished Chrome with Vibrant Polished Brass Accents |
| Finish: | Polished Chrome |
| Material: | chrome |
| Item Package Quantity: | 1 |
| Number of Handles: | 1 |
| Plug Profile: | kitchen |
Product Details
Would you like to update product info or give feedback on images?
|
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
10 of 10 people found the following review helpful:
1.0 out of 5 stars
made of plastic,
By Ben Russ (Tennessee) - See all my reviews
This review is from: KOHLER K-12177-CP Fairfax Single Control Kitchen Sink Faucet, Polished Chrome (Tools & Home Improvement)
This faucet got hung up and wouldn't swivel easily (grime in the base). I turned the faucet from the left sink to the right it snapped off at the base. Beneath the stainless steel outside, the structure of the faucet is plastic and that's what snapped. The stainless metal outside is just a facade and isn't structural.
Why can't someone make a solid metal faucet that will last as long as the house? Kohler once meant quality. Not any more. Will never buy Kohler again.
7 of 7 people found the following review helpful:
1.0 out of 5 stars
Core internal part made of brittle plastic failed, no warranty,
By socalblue (San Diego, CA USA) - See all my reviews
This review is from: KOHLER K-12177-CP Fairfax Single Control Kitchen Sink Faucet, Polished Chrome (Tools & Home Improvement)
The core body of this faucet under the swiveling base is made of a hard, brittle, white-yellow plastic which is evidently not durable enough for its purpose. It shattered 8 years after installation one morning when the tap was being turned from one basin to the other - an ordinary operation that occurs multiple times a day. I called Kohler support who said the replacement parts would be $109. A new faucet sells for $170-$300 on the web. Kohler's warranty would not cover it because you have to be the original owner with a receipt, so they suggested it would be better value to go out and buy a new item, then I would have a warranty. The agent said if I had simply claimed to be the original owner they would have sent the replacement parts for free. Since I was honest, they could not. Do they really think we will pay upwards of $200 for another Kohler after this experience? Very disappointed with such low quality materials and short life on a prestigious brand name - it had seemed like a positive selling feature with the house, but turned out not to be.
4 of 4 people found the following review helpful:
1.0 out of 5 stars
Less than a year later, leaks,
This review is from: KOHLER K-12177-CP Fairfax Single Control Kitchen Sink Faucet, Polished Chrome (Tools & Home Improvement)
As others have written here...started leaking after less than a year. The cost to fix a small, but inadequately designed part costs more than the faucet.
Share your thoughts with other customers: Create your own review
|
|
Suggested Tags from Similar Products(What's this?)Be the first one to add a relevant tag (keyword that's strongly related to this product).
|
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|