KDS CD Organizer Electronic USB75-cd Capacity 1.8 Access Time

by KDS

Product Details

• Shipping Weight: 18 pounds
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B00006B72I
• Item model number: CDM-751
• Average Customer Review: 2.7 out of 5 stars  See all reviews (24 customer reviews)
• Date first available at Amazon.com: June 21, 2002

Customer Reviews

Most Helpful Customer Reviews

9 of 10 people found the following review helpful:

1.0 out of 5 stars Beware of Installation Problems!!!, August 6, 2002

By 

Techie Lawyer (San Antonio, TX United States) - See all my reviews

Amazon Verified Purchase

This review is from: KDS CD Organizer Electronic USB75-cd Capacity 1.8 Access Time (Electronics)

Being a person that is trying to be more organized, this CD Organizer looked extremely promising. However, having received the otherwise very attractive unit, I am returning it because I cannot get my computer to recognize it.

The first indication of an error was when the organizer software told me that the unit was not connected. I localized the problem in Windows XP under Control Panel / Device Manager that my recently installed "Human Interface Device" could not start. I uninstalled it and reinstalled it and the system seemed to be recognizing it normally. I then retried the software and the same conflict popped up. I uninstalled the software & the hardware device a couple more times & after a number of system freezes, the device still was not being recognized.

I then did what I should have done initially, I ran a query for users having problems with this product's USB device, and came up with a number of "hits" of people asking for help on tech boards with essentially the same problem but using Windows 98.

Thinking that KDS wouldn't dare put this product out on the market without resolving such a simple issue, I called customer support. They basically told me that, even though my computer is 2 weeks old and custom built directly from HP, my USB drivers must be outdated. No, its this KDS product & their "mickey mouse" configuration system that is outdated. This item is going back. I'll bet that the numbers on the "used" & "refurbished" systems for sale here will continue to increase.

6 of 6 people found the following review helpful:

1.0 out of 5 stars Two units DOA, September 4, 2002

By A Customer

This review is from: KDS CD Organizer Electronic USB75-cd Capacity 1.8 Access Time (Electronics)

I bought one unit and spent 2 hours trying to get it to work. Caled KDS, they told me it was because I was using a USB mouse and keyboard so I moved to my laptop with no other USB devices and same problem. An hour on with tech support, we finally determined it was an alignment problem with the sensors that tell the motor where to stop. Exchanged it for another one, this one the motor wouldn't stop running. I was looking forward to using this device to save me a lot of time, instead it wasted the better part of a day, time to go to the alternative offered by CyberGuys.

5 of 5 people found the following review helpful:

2.0 out of 5 stars Software doesn't work with XP, October 27, 2002

By A Customer

This review is from: KDS CD Organizer Electronic USB75-cd Capacity 1.8 Access Time (Electronics)

I could get the software to work with Windows XP. No link or support on the KDS web site. Will return unit tomorrow if no solution is found.