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KENWOOD DNX9960 eXcelon In-Dash 2-DIN AV Navigation System w/ Built-in Bluetooth 6.95"

by Kenwood

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1 used from $700.00

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Product Information

Technical Details
Item Weight9.6 pounds
Product Dimensions15.4 x 10.3 x 8.5 inches
Item model numberDNX9960
  
Additional Information
ASINB003FNDSZI
Best Sellers Rank #132,356 in Electronics (See top 100)
Shipping Weight9.7 pounds
Date First AvailableOctober 2, 2000
  
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Technical Details

  • Brand Name: Kenwood
  • Model: DNX9960

Product Description

Kenwood eXcelon DNX9960 (DNX-9960) General Features: Double DIN In-dash AM/FM, DVD, CD, MP3, WMA player with Remote Built-in Bluetooth technology supports hands-free calling with a compatible Bluetooth phone iPod USB direct connectivity via your standard iPod-to-USB connection cable allows you to charge, control, and playback your iPod through the receiver and stereo system Motorized, slide-down face 6.95" Touchscreen TFT-LCD Full Color display Three customizable display skins Multi-lingual display (English, Spanish, French) Wireless remote control included Blue button lighting CEA-2006 compliant amplifier Power Output: Peak: 50 watts x 4 channels RMS: 22 watts x 4 channels Voice commands allow you to get directions, find a song and switch sources without taking your hands off the wheel MP3 ID3 Tag Display (Title/Artist/Album) 2-year Manufacturer's warranty...

Customer Questions & Answers

Customer Reviews

Sound quality is MUCH better.
Car Audio Buff
Great radio, Ipod interface, Navigation with Garmin which makes this unit very user friendly.
B. Guix
Also the unit is slow to respond when touching on screen buttons.
K. Mares

Most Helpful Customer Reviews

63 of 64 people found the following review helpful By Jason VanPatten on April 26, 2010
I had high hopes for the successor to the most excellent DNX9140 (which I own in my pick-up truck). The DNX9960's new UI is quite slick, and it works really well. Kenwood is shooting for an iPhone-like UI on the main screen. They did a decent job with it. Other than that, the basic features and functions of the stereo, iPod integration, Bluetooth, and navigation system are all identical to the aforementioned 9140...

Except: The "free" NAVTEQ traffic add-on isn't free. It comes with a catch: advertisements. On the main navigation screen, you will get pop-up ads for local businesses. They are, in my opinion, very tedious, distracting, and bothersome. And there's no way to disable them other than to disable NAVTEQ.

Consider this point very carefully before purchasing this unit. I really think Kenwood screwed the pooch with this move, and had I known this before hand, I'd have just purchased another 9140 for my car. Caveat Emptor, as the saying goes...
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18 of 19 people found the following review helpful By gaterose on January 31, 2011
Verified Purchase
This is the best navigation receiver on the market. I'm only giving it 4 stars because I don't think there are any DVD Navigation systems out there worth 5 stars. This is the only one I've seen so far worth 4, the mobile electronics companies just aren't putting enough effort into these. Either the interface/playback is great and the navigation is bad or the nav is great but the playback/interface is lame. This unit has AWESOME navigation and, overall, great interface/playback.

Overall this is the best head unit I've ever owned. I've previously owned very nice alpine units but the alpine navigation is behind the times. If Alpine had garmin or tomtom (or magellan or delorme, basically any competent mainstream GPS brand) I would've bought an alpine unit, I don't understand why all the companies don't just pay the GPS makers to integrate their units. But, for me, if I was going to buy a unit with a GPS, I wanted a reliable GPS. The only thing about this receiver that REALLY bothers me is the slow iPod song changing but it isn't too bad or enough to make me switch to any of the other units I tested before making a decision.

Pros
- Garmin is AWESOME (but most people already know that), I even have a 4runner vehicle icon and sexy australian voice.
- Customizable backgrounds for the startup and playback screens are a great feature compared to the bland screens most units use.
Read more ›
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11 of 13 people found the following review helpful By K. Mares on July 16, 2010
While I like the iPod integration, as it can be easy to use, this unit has been incredibly problematic. It resets about every fifth on operation, for no apparent reason. When it resets, you have to repogram the radio station presets, settings, etc. It often freezes the connected iPod, which requires it to have battery run down to be reset. Also the unit is slow to respond when touching on screen buttons. The navigation is nice, bluetooth works pretty well, radio and rest of functions work well, but the resetting issues make me give this a poor rating. I followed the Kenwood instructions for updating the software, but that did not work. When I wrote to them asking for help, I have not received any response. I cannot recommend this unit due to its operational issues. After many calls with tech support, which tells me this is not a warranty issue, that the unit resets every day and does not work as advertised, nor can be updated with new firmware, I cannot recommend this unit. Purchase another brand. Kenwood's customer service and tech support are not helpful nor customer oriented and this unit has way too many flaws.
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5 of 5 people found the following review helpful By Richard Bassett on February 19, 2011
Verified Purchase
I did extensive research on head units and the 9960 got the best reviews. I replaced a factory OEM system in my 03 Chevy Avalanche with this and if I had it to do it all over again I would not.

There are some cool features of this unit and the Garmin NAV/GPS is top notch but the non-GPS user interface (all of the audio and video) is 2nd rate and poorly designed for usability while driving. I did purchase the steering wheel controls which do help somewhat with this problem. Response time isn't good and when you do hit/touch/fat finger the wrong option as it takes too much time to come back to where you need to. Fat fingering is a problem due to the design issues of the on screen touch menus.

The sound is better now that I had my installation fixed (the first installer was a train wreck) but the GMOS-04 still has issues playing nicely with the BOSE Amp in my truck. I get cracking and popping at volumes about 24 if I don't use a little trick that the new installer taught me.

I wish Kenwood would give some real thought to fixing some of the usability issues and incorporate the many suggestions from their customer forums into the next firmware update.

*** 3/25/11 Update - NAV Problem ***

While I gave the Garmin component of this unit high marks for the interface it failed us miserably on an important recent trip. The Garmin NAV component locked up and gave us a 'Map Locked / No Map Data Available' error which has rendered the GPS functionality unusable. Kenwood and Garmin's only answer is to pull the unit out and send it to one of Kenwood's national service centers. Never mind that I will have to pay to have it pulled and reinstalled but I will also have to drive around 2 weeks without a stereo or bluetooth. This is a totally unacceptable situation.
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