Customer Reviews

KITCHENAID BLR 3SPEED ULTRA POWER WHITE

5 star:		(4)
4 star:		(0)
3 star:		(1)
2 star:		(8)
1 star:		(5)

 

 

After going thru several $20 dollar blenders in the last 10 years I decided to splurg and go for the Kitchenaid. Well it didn't last even as long as the cheap ones. The motor is still good, and the blades are still good, but they used a little plastic coupler between the two and it lost all it's teeth one by one. We mainly like to make milkshakes and smoothies about 3 or 4 times a week.

Same problem here.
Plastic on metal doesn't hold up to frozen fruit.
Motor works great, it just isn't connected to the blades any more. Looks good and is nice and heavy.
Unbelievable weak link, unfortunately engineered piece never anticipated frozen fruit I guess.
Same holds true for all of their models.
If you make fruit smoothies you can't get this. Inspect other companies products where the coupler attaces to the motor.
I actually looked at a Waring Pro. Uses the same material but you can replace it yourself for $5.

I was pleased with my blender until the coupler disintergrated and I cannot find a replacement part. I have to take it to an authorized dealer to fix it and there is not one within an hours drive of my home. With such a powerful motor you would think they would have made the piece out of a material that would hold up. I have had it for 2 years and have not use it but an average of once a month. I wouldn't recommmend it until they fix this flaw.

Can't anyone make a blender that can hold up to normal use? I do have to say that the blender lasted for a while. The blades have now broken free of the gear assembly so it spins freely from the motor :(. It probably was during ice crushing and frozen fruit blending, but I would expect any blender to handle that load. Either chop it or don't but either way breaking is not an option, maybe they should have clutches to handle overload.

I called for a replacement blade set and the kitcheaid parts department wants $39.95 to replace the blades not including shipping. I am not happy with a product where the replacement parts are more than half the price of a brand new blender. I will be shopping for a new blender and preferably not kitchenaid.

I had no problem with the performance of this blender until the coupler disintegrated after four years. I would not buy it again until Kitchenaid improves the coupler.

With 3 different speeds you think you would able to make a shake or smoothie in this machine with no problems right? Nope, I am always running into problems with ice getting stuck around the blade assembly, and I do mean stuck! I have not had this blender for very long, and I really don't use it very often either so there is no reason I should be told my blades are probably dull - its not like I was making a brick smoothie! AHH.. Also why does the lid stain so easily - I have never made anything that contains purple in my blender ans now my lid is permantly that color! The best thing I can say about this is that it is heavy so it stays put, and the lid has a really tight seal which is not good if you have limited mobility in your hands. I have since purchased a differnt brand and have no problems! Looks the mixer is the only thing KitchenAid has perfected!

Bought the most expensive kitchenaid in a particular dept store solely for frozen strawberry smoothies. The connecting piece (RUBBER) flaked off in just over a year. Support was apologetic, they told me where to ship for repairs. Only on MY DIME. Avoid at ALL COSTS. I've since bought a newly reintroduced "classic" style blender with a 500 watt motor and a metal connector. Somethings should never change.

I've had this blender for over 2 years. Blends well, cleans up well, parts haven't rusted. Overall, very attractive!

I have had this blender for about 4 years. Use it about a handful of times a year. Nothing hard, just milkshakes and smoothies. Put the pitcher on the other day to make a milkshake for my husband and pushed on. Black pieces flew and it would not work. The black coupler broke. Contacted customer service to tell me this is a "service part" and that I had to send it in to Ohio (closest repair place to me)to have them fix it. Of course I had to pay for everything. I was always under the impression KitchenAid stood behind there products. Guess not. They call this a service part because they know it will break and people will have to pay to fix it. The repair is half the cost of a new blender. I use to be a big KitchenAid fan for all my small appliances, no longer. I will never buy another one. Don't waste your money on this one. Buy a blender that uses metal pieces instead of rubber/plastic ones.

I've owned this blender for many years. The glass jar broke once (while in use) & I replaced it. Then I had it refurbished in 2003. From 2003 to 2009 it worked OK. Recently it became difficult to crush more than 4 ice cubes at once, and the rubber coupler attached to the power base came off completely. Part of the coupler actually adhered to under side of the blade assembly. Although I got many years out of this blender, it's had problems along the way and I wouldn't purchase another one.