Customer Reviews

KLH HA7000 160-Watt Home Theater System with DVD

5 star:		(0)
4 star:		(1)
3 star:		(0)
2 star:		(2)
1 star:		(18)

 

 

The main unit had a slick, slim design. The speakers were solid looking. All the needed cables were included, and everything was color coded and labeled. Then I turned it on.

First, whenever power was applied, or mode (disc/tuner/aux) changed, a disturbingly loud "klunk" noise was made. The unit always powers up in disc mode, and will not respond for several seconds while it tries to load a disc. Settings (such as volume) are often lost or different when changing between modes. Many functions are not available in all modes. For example, "Mute" only works when playing a disc. The equalizer only applied to audio CDs. And so on.

I found I had to wait one or two seconds after pressing a button before the unit responded. If I pressed additional buttons before the unit was ready, it sometimes did not respond, or did the wrong thing.

Sometimes, while changing between modes (e.g., from radio tuner to aux in), the disc tray would eject an inch or so out of the unit, and then stop. This is especially ironic given that the eject button does not function unless you are in disc mode.

Audio and video artifacts (pops, clicks, on-screen flashes, etc.) occurred when navigating DVD menus.

Worst of all, the unit locked up several times playing DVDs. The picture would corrupt, then everything would just stop. I had to unplug the unit, and then plug it back in, to get it to respond again. This happened on several different DVDs, including a brand-new, just-opened disc.

I returned the unit to the store. I was not expecting much, but this model failed to meet even basic expectations.

I think this product is made to work just for six month.....

This is a horrible product , stay away from it.

Its a shame they are still in market!!

I have had the KLH HA7000 for just about a year. I was in the Middle of watching a DVD when the screen froze. I had to take the system apart to get the DVD out and now it won't work at all. I turn it on and it says Welcome. None of the other functions work, so now I am stuck with an almost $200 piece of Junk! Do not buy this product, it is a piece of crap. I wish I had read other reviews before buying because the general consensus is, Crap.

After saving for our dream DVD Home Theater we bought the KLH 7000H from BestBuy™. The machine just froze up and could not even be used to control the other auxiliary inputs like cable tv or vcr.

Occasionaly prior to the complete failure the sound would crackle.

What make this DVD Home Theater a nightmare is that neither the toll free number nor the email address included or the Internet at large have been able to connect us to the manufacturer to resolve the problem.

For near $200 I didn't expect the best of products, but I expected to get more than 11 months of service from the thing.

This system looked great and the price was right, but I have experienced all the negative things the other reviewers have seen. Functions only being available in certian modes the eject button only works when in disc mode, extremely slow response time to button pushes on the remote, slow load time, popping noise when starting system or changing mode, lockups, the av inputs do not support suround in any way, etc.

Well, I suppose I was pretty fortunate....I bought one of these systems for my parents. Since they are not audiophiles and just wanted a basic DVD system and something to replace their old stereo (complete with 8 track), this sounded like the ideal system. Theirs lasted for almost 2 years before succumbing to the "WELCOME SCREEN OF DEATH". I sure hope someone finds a fix for this thing. If I find anything I'll let you all know. Also, has anyone else noticed that some of the capacitors in the power supply look "leaky". Perhaps the power supply is the root of the problem?!

I purchased one of these at Best Buy in March 2003. It has been acting up at power on for several weeks now, and now won't even get past the welcome screen. I have noticed that the power LED doesn't come on, and the TV splash screen doesn't come on either. I used to be able to power down and then back on, and that usually worked. Today it refused to do so. I will have to agree with the other reviewers in that this unit is garbage. For all of the electronic user interface designers out there, this could be the quintessential example of what not to do. I give KLH an F for user friendliness. This being my first home theater purchase, I now have a good idea of what to look for as far as features and usability. At least the speakers sound decent and are still in good shape.

Now on to the exploratory surgery. Have soldering iron, will travel.

Nine months ago I thought I was buying a good value product but now I realize that I bought a bomb... The whole system stoped working with a DVD inside. I couldn't manage to open the DVD... Worse, the service center that I am calling does not work anymore... Do not buy from KLH never...

Although I havn't had the same problems as the other reviewers, I've had my own unique problems. And boy am I looking forward to the new problems (my time's almost up)

At first I thought my dvd player was possessed. Then I figured out it's just a peice of junk!

My two main problems are:
-after skipping, fastforwarding, or pausing, the subtitles come on. Not a huge problem, but a nusance none the less.

-I'm convinced my player hates me, and doesn't want me to enjoy any dvds. When I eject, it waits about a second and a half, and then it goes back in again. I have just enough time to drop the dvd in or get ahold of one before it shoots back in trying to take my finger (and I suspect my whole body) with it.