Most helpful critical review
52 of 52 people found the following review helpful
Installed in November (<6 mos ago)
on April 25, 2014
Already de-silvering...signs of a very cheaply made mirror. Not a problem...I contacted Kohler expecting a replacement. Here is their response:
Thank you for contacting Kohler Co. I apologize for the inconvenience. The mirror has desilvering happening. This is not considered a defect. This happens from to much humidity in the bathroom, wrong cleaners used on it or whatever may be on your fingers coming in contact with the mirror. The mirror image between the glass and door starts remove causing it to look black or brown in the area. The only way to fix it is getting a new door. The cost of the new door is $99.40. I have attached a link below for you to use to purchase a new door if you would like.
To be honest, I've bought other Kohler products for my reno and the quality of all their products have taken a nose dive. I don't know the reason but I suspect that, as in many of these companies now-a-days, they changed their manufacturing to China to appease the accountants and get that profit margin up.