Top critical review
39 people found this helpful
Great...until the floods.
on October 6, 2007
I have purchased and used two of these devices in the past four months. They are easy to install and yes, they do a great job of keeping an already clean toilet very clean. However, do keep a mop handy. You'll need it...
One day after flushing, I walked out of my bathroom. When I walked back in a few hours later, I was puzzled to find water all over the floor. I mopped it up, figured I must have made a mess somehow and didn't think much about it. Later, I used the bathroom again, flushed and then hung out in there for a bit to take out my contacts. Suddenly, my bare feet were awash in cold water that was all over the floor again.
I traced it back to my toilet, pulled off the top and noticed that my Kaboom unit had blown open. The little black rubber seal around the threads of the screw-on top had given out, and so water was spraying out of the unit, onto the back of the tank and riccocheting up and out onto the floor.
Ok, I figured this must be a fluke. I must have bought a defective one or something. So, I went right out and bought a new one. I installed it immediately and had a fresh clean toilet. I thought my troubles were over. They were...for another few weeks, until the same exact thing happened again: The black rubber seal blew out on the second unit as well and caused amother massive flood in my bathroom.
I looked for a customer service number online or an email address. I found one a toll free number, no email address. But, it's only open during the week, during business hours. No weekend help. Guess what? I have a job and can't make long personal calls during the day -- least of all to the company that makes Trojan condoms. If my bosses checked my phone records, I highly DOUBT they'd believe I was calling that company about a toilet cleaner...
So, i am sad, because I really DID find the product kept my throne nicely fresh. However, the three giant floods (first two from the first unit, third from the second) are enough to convince me that first time, shame on you. Second time, shame on you. Third time... shame on me.
I won't be spending another $12.99 on one of these any time soon.
Shucks. I do hate cleaning the toilet tho...