Most helpful positive review
7 of 7 people found the following review helpful
Great Coffee, Design Has Uncessary Minor Flaws
on December 20, 2011
The most important item - this machine makes GREAT coffee. I bought it because Consumer Reports noted it was one of the few that actually gets hot enough to make decent coffee, and they were right on. I have been using it for two pots of coffee every day for several months now, and I am very impressed with the quality of the coffee.
I bought the Maya simply because it was cheaper than the SS model - when it got here, it was obvious why - this thing is the most butt-ugly device I have ever seen! All the plastic on the body and the pot is a light liver brown color - yeach! I'd spend the extra few bucks to get the SS version if I was doing it again.
Couple of stupid design flaws: The fill gap is much smaller than necessary - not bad enough to whine about (I haven't spilled any water yet, but if you have the shakes, you might), but this useability flaw is really dumb because it gains nothing at all. The unit is roughly triangular in shape, with the front wide and the narrow point in the rear, so by designing it with the openings so narrow they gained absolutely nothing in either space savings or visual appeal. Oh well...
The second flaw is potentially worse if you do not pay attention. There is only one on/off button, as opposed to one for manual and one for timed program. When you manually shut the unit off, the first push of the button doesn't really turn it off, it turns ON the timed program! Must push it twice to get it turned completely off. Really REALLY dumb design, but once you know about it and get used to it, it is tolerable considering the great quality of the coffee.
The filter basket works perfectly - I am happy it uses paper filters, 'cause I won't use any other kind! But I grind my coffee very fine, and on some other units I have had an occasional problem with the filter and thick grounds packing down on the drain some and backing up the water in the basket. That never happens on this one, even with the extra load of grounds in there for the second pot.
The last issue for comment is the pot and no-drip feature of the filter basket - the pot is well designed and the spout allows for a reasonably fast pour without dribbling around the spout; I've seen better, but this one is acceptable. The no-drip valve in the basket actually works very well, preventing even the typical 1-2 drips when the pot is first removed while the coffee is still brewing. The only drawback is that the valve knob that engages the pot lid often makes it difficult to smoothly return the pot to the burner - this hangs up a bit about half the time and requires a little wiggle of the pot to get it slid in place without sloshing the coffee.
Bottom line for me is that I do not think there is any other available 12-cup maker for under $50 that even comes close to this one for the quality of the coffee - I wouldn't accept the flaws if it was closer to $100, where there are better options in that range, but at $50 it is a definite good buy.