Most helpful critical review
16 of 21 people found the following review helpful
Customer Return Policy
on April 13, 2010
I'm an avid walker and did my research on the Earh Womens Exer-Walk shoes, and after reading the reviews purchased these shoes. They felt good when I tried them on but after two weeks walking in then the bottom of my feet hurt so bad that I was unable to wear them for walking. I contacted the seller "Foot Smart" and they refused to let me return or exchange them. I contacted Earth Shoes and they said they would gladly take them back from Foot Smart, I again contacted Foot Smart
and they refused to send them back to Earth even though Earth agreed to except the return. Now I'm stuck with a $70.00 pair of shoes that I can't even walk in, I would even except a exchange. I realize that Foot Smart states that if shoes are worn they will not except a return but how was I to know the pain they would cause my feet until I wore them, I have never had a problem with any other walking shoe before this shoe. I would NEVER purchase anything from Foot Smart. This is the first time I have ever had a problem with a purchase from Amazon, very disappointed!!