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20 of 22 people found the following review helpful:
1.0 out of 5 stars
Consistently failed three times, what a waste of plastic!, November 9, 2009
This review is from: Karcher K 3.67 M 1,750 PSI 1.5 GPM Electric Pressure Washer With 25-Foot Hose (Lawn & Patio)
After owning one Karcher for a little over a year, the pump base cracked and lost pressure. I use pressure washers about twice a week, for no more than twenty minute periods with intervals of about 20 seconds on, 20-30 seconds off. We had banged it around a little and figured it had barely served its time. I figured it was a fluke, so I bought another Karcher. I baaabied this one. It may have lasted a month, I'm not sure, but it certainly failed in the exact same fashion as before, cracked lower pump housing. Exact same spot too, hmmm poor engineering???
So I sent the piece of crap back to Karcher, who slowly replaced it with a refurbished unit. But wait, another surprise inside the box. A disclaimer stating that this refurbished unit satisfies my original warranty and this replacement carries NO WARRANTY whatsoever. How can I make this poor pressure washer last more than a month? I build a rack and hang the washer on the wall, no stress on the little measly plastic wheels that never rolled out of the box. That's okay, wheels, your rolling days are over. Here, I have built you a throne.
The thing broke after three uses. Guess where. Yep, lower pump plastic outlet. There is absolutely no way this thing was abused or overused. Absolutely no stress on inlet or outlet hoses or fittings. Karcher, I loathe thee.
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19 of 27 people found the following review helpful:
4.0 out of 5 stars
Karcher Work Horse, January 25, 2008
This review is from: Karcher K 3.67 M 1,750 PSI 1.5 GPM Electric Pressure Washer With 25-Foot Hose (Lawn & Patio)
I gave this Karcher four star instead of five because I actually purchased the model K 3.68 from a local Lowes for less money and it provides eighteen hundred pounds of pressure. That extra fifty for less money is a no brainer. It deep cleaned all the concrete around the house including a very filthy driveway. The Karcher replaces a failed Campbell Hausfeld that no replacement parts are available for. The Karcher out performs anything in it's price range. Look for the Karcher #K3.68M at Lowes.
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14 of 20 people found the following review helpful:
2.0 out of 5 stars
Mechanical Robustness, October 14, 2008
This review is from: Karcher K 3.67 M 1,750 PSI 1.5 GPM Electric Pressure Washer With 25-Foot Hose (Lawn & Patio)
I've had a consumer grade Karcher electric pressure washer for a number of years, and the one listed here is no different. It has served me faithfully for many years until yesterday, when I stepped on the input garden hose just in front of its input hose bib - crack!! (*$*&(*$
Its input hose bib was plastic (polycarbonate?) and not strain relieved!!!
I dissassebled the plastic case (deeply recessed torx screws!! - no problem) and discovered that the plastic hose bib is integrated into the cylinder head and was non-replaceable.
Karcher's web site has no useful consumer information re: non-waranty repairs or parts. Only non-waranty repairs are for pro-grade gas washers (which have nice brass hose bibs by the way). No parts list available for my model and discontinued.
I ended up encasing the cracked hose bib with epoxy putty. Sealing the margins with RTV silicone, then conpressing the RTV with adhesive conpression tape, so maybe I can finish my deck project before having to buy a new washer.
What I find disheartening is here you have a moderately expensive piece of equipment, ~$200, with moderately expensive components (electric motor, precision machined pistons, check valves, GFI switch, etc.) and it's completely destroyable by a non-replaceable, non-strain relieved, externally exposed, cheap plastic hose bib! They could have put in a brass one, or mechanically supported the plastic one, or even mechanically decoupled the whole thing by a short flexible section of hose!
-Bruce
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