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Kaspersky Anti-Virus 2010 3-User [Old Version]
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- Premium protection against viruses, spyware, Trojans, worms, rootkits, bots and more
- Detects vulnerabilities in applications
- Built for fast, optimal PC performance
- Scans all web sites for malicious software
- Phishing and identity theft protection
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Top Customer Reviews
I bought the 3 user license and installed it on my 3 computers. No problem at first. Then, one by one, they each had protection suspended for a "license violation". I chatted with Kaspersky tech support and they instructed me how to reactivate the license. This worked, but each computer continues to be kicked off at intermittent times and left my computers unprotected.
I sent an email support request to Kaspersky and they sent me some boilerplate answer that suggested, among other things, that the software was sold by a spammer who had distributed the same license number to other users. I said I had bought it from a legitimate seller, that is, amazon.com and if someone else is trying to usurp my license number they should block them instead of me. Kaspersky replied that I have an international license number from the UK and they don't support it. I wrote again to ask why the link for support in the software goes to them if it's not their company? He replied, rather rudely, that amazon.com is not an authorized dealer and if I get my money back from them so that I can buy it from Kaspersky at their price I won't have these problems.
In other words, it appears you can't be assured that your computers will be protected and receive support for issues unless you buy the product directly from Kaspersky's web site. I have never heard of this before!
I too fell into the trap of purchasing this product (from amazon). When I originally bought it in Oct 09, I only had two computers so there was never an issue until I bought a third computer this month and installed the "3rd" license. Whenever only 2 machines are on we are good, however whenever all 3 of the machines are on, Kaspersky kicks off the on that's been on the longest and I get an ugly LICENSE MANAGER box informing me that "You have exceeded the maximum number of application copies that can be installed with the one license. Protection of your computer is disabled. You need to purchase a new license in order to resume protection..." Hence it works for more than 2 computers but less than 3. It allowed me to install it on all three computers but not let me run it simultaneously on three.
I am looking at the packaging right now, almost pristine condition from the day I received it, with the plastic wrapping barely sliced open for me to obtain the contents (Disc and license key card). When the package arrived, there was no evidence of tampering and the silver foil protecting the license key was securely in place and the package sealed. It is VERY possible to receive this package sealed with all the obvious signs or "Newness" and still be faulty. I know because I am experiencing it right now!!!
Contacting Kaspersky is a joke. Loops and lots of frustration to prove the validity of my product and unwillingness on their part since they don't consider Amazon an "authorized" retailer...or at least that's what they're telling me to get out of it. I find that hard to believe.
I would have given it "no stars" had it allowed me.
So my conclusions are this: Kaspersky support is the next best thing to nothing!!!! Kaspersky must be hard up for money and hopes that we will all purchase new activation keys from their website for full pop. Beware of the new world order at Kaspersky, do yourself a favor and look to someone else for security would be my advice.
Sure times are tough, but they are tough for most all of us!!!!
Most Recent Customer Reviews
What a resource hog! I had Kaspersky years ago and thought it was great but this thing will grab 100% (I'm using windows 7 home premium on two PCs with 4G of RAM) of the... Read morePublished 2 months ago by David M. Moxon
We have been using Kaspersky for about 8 years now. We will never switch to another product again. We have spent hundreds of dollars on new computers because of viruses that NO... Read morePublished 3 months ago by Veronica S.