Customer Reviews

Kaspersky Personal Security Suite

5 star:		(5)
4 star:		(3)
3 star:		(1)
2 star:		(0)
1 star:		(0)

 

 

I was a regular customer of Symantec (Norton) and their applications such as virus, firewall, systemworks etc. for about 5 years. Then I noticed that the programs ate up a lot of computer resources, and when uninstalling prior versions they never fully uninstalled (i heard people had major problems because of this, luckily i just had a slower computer, yay!) :-(
Why did I get rid of symantec once and for all? Well besides the slow part, I noticed that there were a lot of viruses that not only it didn't catch, but also viruses that literally disabled Norton before norton had a chance to clean them up!!! How stupid was that? (I'm guessing this happened because norton is the most popular program and thus most viruses target it). Also, any customer service was horrible and technical support was costly and delayed (my computer would be so infected I'd have to get a new one).
I got fed up with Symantec and switched to Trend-Micro Pc-Cillin on my new computer. The program was light (little resources used), and it didn't get disabled, ever. Unfortunately after three years of use I had to give it up. Why? Well, as nice as Trend-Micro was, it had a problem with finding viruses (virus encyclopedia is small compared to Norton and Kaspersky), and also could never fully delete a virus or trojan, only temporarily "stun" it, but on reboot, I'd get the virus again.
So I got fed up there too. And I wasn't going to try McAfee or zonealarm cause I knew they were weak anyway, so why waste time and money?
I went to Russia on vacation and heard from some friends that there was an extremely powerful Russian made anti-virus program called Kaspersky. I smirked, thinking how could the Russian's have come up with a good AV program? But they insisted, telling me that the program was designed by a former Russian hacker/virus maker and computer genius who turned to making millions with his talent rather than sitting behind bars.
So I gave it a shot. WOW!!! Talk about performance, quality, and protection. I was wrong hands down, and will never ever switch to another program. I got the personal security suite, and man I feel secure. After some very simple configurations I'm running through the internet in stealth mode on high firewall security (which is the best, easy to set up, and eats up little resources). Never had a trojan, can fully control any access by any program or any outsider (actually thanks to Kaspersky, I was able to prevent a network administrator from getting into my computer while on wi-fi, phew). The anti-virus scan is very in-depth and very powerful. I swear that Kaspersky cleaned up viruses that the other two programs couldn't for whatever reason, it got all the files cleaned instead of some of them, it also found viruses that the other programs never even found at all!!! It has great spam protection for outlook, and I mean good, it even categorizes the spam. It also scans incoming POP3 attachments, which is great as well. I can go on forever about the Pro's of this security suite. I should mention that customer service is great (i hear this from most people), they are very kind and considerate and respond very quickly. Also, repeat customers get 30% off on their upgrades or re-subscriptions. This program is definetely worth your money if you need a secure computer, home, busines. Oh, and there are no Cons, only Pro's for this program.

I am a slightly above average computer user.

I recently downloaded the trial version of Kaspersly Personal Security Suite. The download, installation took only a few minutes without incident by following their direction. Easy.

The program came configured good the way it is for most users. I had no trouble tweeking it a bit for my use. Just follow the menues and use help screens as needed. I did feel odd without a printed manual but I am kind of old fashioned, a thing of the past. Tweeking was self explanatory. I only had trouble in one area, networking.

I have a home network with two computers on it via a router. The second computer had access to my computer without my configuring it. I later learned that the program comes configured as default to all home networking. It says so in the help screen. The is an option to block anything you want using the Hacker Firewall. I tried to do it but since I am a novice, I need help regarding local/remoter hosts, portsl, etc. This is an advanced feature which most people will never use. Other Security programs I have seen come default to block home networking which can be even harder for most people to allow certain objects.

In any event since I wanted my system just perfect, I used customer tech support via email and most email was answered in a few minutes, except on the weekend which is slower. The responses were well written, very helpful/educated, and each had a reference number on them. If you wanted further information, you can simply reply (as the ref number is listed) and your inquiry goes back to the same technician who is familiar with your case. No re explaing needed. They did solve my problem

Another feature called "Stealth" which can be added. If you check this feature your computer becomes "invisible" to anything out there ? Even my own home network could no longer access my computer because it did not see me.

My first scan found 7 dangerous objects/worms which passed through un-noticed by NIS. Even though this program seems "sensitive" it doesnt affect the running of my computer and is not slowing me down. I would say the deep scan takes average time, but my boot up is faster.

Very happy. One year will tell. I plan on purchasing the one year version soon.

I just bought my computer in '04, but my computer was pretty as useful to me as a paperweight. I was using Norton, and it was running so slow. I decided to give Kaspersky a shot before I bought another new computer. I am so glad I did! Kaspersky found 5 viruses on my computer! 5! Once they were cleaned off, my computer has run as good as new ever since. I haven't had any virus or spyware problems at all. I urge anyone with Norton (or any anti-virus software for that matter) to buy Kaspersky immediately. It is the smartest investment you can make. You don't want to wake up one day and see all of your documents wiped off of your computer!

Bradley L.

Having real bad luck this year it would seem. First my H10, now this.

Anyway, cant install it as i have an older "Trial" version of it installed, and i cant unstall the Trial version (for whatever reason).
Anyway, no telephone number provided on box or website, and the technical support website only allows you to ask for help if you submit your license key (which i dont have, and i assume is somewhere on the disk as it didnt come in the paperwork).

Getting fairly fed up with companies that do all their communications via email, 48 hours ago i asked for help and still all i have is silence.

I don't usually do reviews for products, but this is an exception. I love this software. Many people take it for granted that the software they use for protecting their computer is always up-to-date, but with Kaspersky I know it is. Every day I have updates to the latest viruses, and protection against hackers. And spyware and adware is treated the same as viruses - it gets rid of them and I like that. It definitely helps keep my computer clean. Also, the updates haven't slowed my computer down yet.

A friend uses Kaspersky and told me I should try them out. I'm glad I did.

I consider myself pretty computer savvy. I was intrigued to buy Kaspersky after reading great reviews and having bad experiences with Norton and McAfee. Although it appears to be doing what it is supposed to do, I'm struggling with the settings to make it update itself invisibly. I have a Dell Precision M70 (top of the line) and I wouldn't expect many comflicts. It interupts me every time at startup and my daughter, who is very computer savvy, has also expressed frustration with this. I'm sticking with it to see how it works over the coming months. My suggestion to others is to have a look at Trend Micro's PC-cillan. I installed it on my wife's computer and several computers at work, including my own. So far I like it better; my only complaint/comment would be that people remember, if they are having problems connecting anything over a network, to temporarily turn off the firewall.

Installation is a flash under windows XP (retail version).
Very smooth. I have some very good result with BF2 online.Give it a shot

I just bought my computer in '04, but my computer was pretty as useful to me as a paperweight. I was using Norton, and it was running so slow. I decided to give Kaspersky a shot before I bought another new computer. I am so glad I did! Kaspersky found 5 viruses on my computer! 5! Once they were cleaned off, my computer has run as good as new ever since. I haven't had any virus or spyware problems at all. I urge anyone with Norton (or any anti-virus software for that matter) to buy Kaspersky immediately. It is the smartest investment you can make. You don't want to wake up one day and see all of your documents wiped off of your computer!

Bradley L.

Product was delivered ahead of projected date. Installed easily after removing Norton Internet Security, which was slowing my computer down unacceptably. Read all the reviews on NAV, MacAfee, etc, and this seemed to have the best reviews. Product is easy to use, and installed easily on my XP laptop, but I lost my networking capability when I installed it on another Win2K machine I use as a backup. Took a day to finally figure out it was Webroot Spysweeper that interrupted the networking. Disabled that, uninstalled and reinstalled KAS, and all runs fine now, w/ Webroot activated again. Make sure you not only completely uninstall NAV, etc. and disable any other software that might interfere before installing KAS, and go to their website and download the product update applicable to your software. Would have ranked it a 5 star if the software disk had been the updated version, and the install went better. So far, a much faster boot-up and smoother operation of system resource-intense software using KAS. I like it!