Customer Reviews

Kassel Grandfather Clock

5 star:		(2)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

I purchased this item for a Christmas gift. It took 6 weeks to get. When I received it, it would not chime. What they don't tell you is the item is only warranted for 1 month. It took 4 weeks to get so the warranty was up before I even received it. The guarantee on line says a 1 year guarantee - what a joke. The factory or the seller does not provide any customer service for a clock that does not work. I would never, ever recommend this item to anyone unless you want to come up short!

This clock is a nice addition to my family room. I've had it for about 1 month and it seems to be working well. Took a little adjusting to get it at the right level where the pendulum would constantly swing without stopping and then also adjusting the pendulum to swing in accordance with the time, but that is the case with any pendulum clock.

The clock did have a couple chips in the wood from handling at some point but otherwise all parts arrived in good condition.

This is by far one of the best time pieces that I have ever owned. I set it up in about 20 minutes, wound it up, set the pendulum in motion and it has been keeping perfect time ever since. It is a beautiful Cherry Wood and finely crafted. People that see it tell me that it is a wonderful Grandfather Clock. I would recomend this Grandfather Clock to anyone who is looking for a fine time piece. I look forward to many years of service from this Grandfather Clock. I would like to thank Luca Bella Home for a down to earth price and for prompt delivery. Many thanks to Amazon.com for making this purchase happen.

The clock, having arrived within two weeks, was assembled that afternoon. It's chime, mechanism, and appearance remain quite satisfactory to me a month later.