Top critical review
72 people found this helpful
Orange doesn't have handle
on October 9, 2012
I originally typed in 'kids iPad cover' when searching for a case to protect my iPad 3 from my 2 toddlers. The blue one came up, I read all the specs and decided to give it a try. Because I have a boy and a girl, I decided to go with the orange case and completed my order. Of the 4 cases listed as 'color options', the orange one apparently is the ONLY one that does not have the handle. This is not what I wanted, nor what I expected to receive. Although I'm assuming that the iPad is easier to get out of the cases that actually have a handle, I found it very difficult to remove it from the orange one. I am returning this and trying my luck with a different brand.
I filled out the 'seller feedback' through Amazon and was quickly contacted my the manufacturer of the case in regards to my issue. They offered me a few options to help resolve the problem and let me know they were working on a fix to the listing. They were very professional and I feel like they really know how to take care of a customer.