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Kcpi Dt504 Digital Tv Converter Box

by KCPI
| 4 answered questions

List Price: $79.99
Price: $34.00 & FREE Shipping on orders over $35. Details
You Save: $45.99 (57%)
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  • Compatible with most analog televisions and recording devices
  • KCPI Digital TV Converter Box
  • Owner's manual remote control
  • Include 1 composite video, 1 S-video, 1 analog audio L/R, 1 RF and 1 Smart Antenna jack
  • For wide-ranging use. Compatible with Smart Technology antennas. Plays on channel 3 or 4 on televisions with standard RF, composite or S-video inpu
6 new from $33.99 4 used from $28.98

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Frequently Bought Together

Kcpi Dt504 Digital Tv Converter Box + RCA Basic Indoor Antenna
Price for both: $41.49

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Product Description

This digital TV converter box converts digital TV broadcast signals to analog broadcast signals and is compatible with most analog televisions and recording devices. The converter box works with Smart Technology antennas for wide-ranging compatibility.

Product Details

  • Shipping Weight: 2.5 pounds (View shipping rates and policies)
  • ASIN: B009L66WE2
  • Item model number: DT504 / 847216095044
  • Average Customer Review: 2.4 out of 5 stars  See all reviews (30 customer reviews)
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Customer Reviews

First one quit completely after 4 1/2 months.
4js
I then have to unplug the unit, then re-plug in, and it goes to the off position (red light on).
Fred G.
I tried calling the alleged customer service number never to get a person only voicemail.
PO'ed

Most Helpful Customer Reviews

14 of 14 people found the following review helpful By Penny R. Moon on August 30, 2013
I only wish Amazon's rating scale had 5 stars to the left of ZERO STARS, because that's about where I would rate this thing. Unfortunately, you're going to have a hard time finding any converter box that is truly reliable.

I bought this KCPI DT504 from Best Buy, and only because it was the only brand they were selling. I was desperate, having just told Charter the day prior to stick their cable rate hiking practices up their arse... anyway, the KCPI was easy enough to hook up and set up, but pretty much within the first 2 weeks of ownership, it began shutting down at random... which would require you to unplug it and rerun the channel search.

After 2-3 occurrences of this, I contacted KCPI's "customer service" folks and pretty much got delayed and bad answers on fixes.

I put up with the KCPI for another 3-4 months while searching for a better converter, but one day (after about random shut off #79, and the third in a row that day), I unplugged it, took it outside to the sidewalk, and performed a thorough equipment beating on it a-la "Office Space" (refer to: [...]).

Seriously, friends - hit your back button and look for another brand.
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11 of 11 people found the following review helpful By Justine E. Haupt on December 27, 2012
Verified Purchase
I overpaid for this at Best Buy but I'm quite happy with the unit nonetheless. I recently bought the Zinwell ZAT-970A as a second box after reading the good (4 star average) reviews for that unit compared to the 2.5 star average review for this one. This goes to show that one should take user reviews with a grain of salt. The on-screen interface of this box and the Zinwell seem to be identical (so the guts probably originate from the same factory), but the display is clearer on this one and the channels seems to change more quickly. I feel like the construction quality of this unit is *slightly* higher than that of the Zinwell, too.

I don't give this one five stars because the buttons on the remote occasionally need to be pressed quite firmly to get a response out of it.

~Justine
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7 of 7 people found the following review helpful By amazon revieewe on June 24, 2013
Verified Purchase
This product stops working, exactly as the other reviewers say. This is the second one I have had... I figured the first was just a fluke. It stops working after about 5 minutes of use. Light goes red. Not even cooling it helps. Unplug and replug and it magically works 5 more minutes. No automatic timer killing it. Makes no sense that Amazon sells such a junk product. Get something else!
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6 of 6 people found the following review helpful By gundiguy on May 12, 2013
The first box I received didn't work and either did the second. Spare yourself the aggravation and buy another product.
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4 of 4 people found the following review helpful By 4js on April 26, 2013
First one quit completely after 4 1/2 months. Bought another one immediately, and planned to return defective one after digging out receipt. New one quit in 3 DAYS! After finding receipt for first one, discovered they are only warrantied for 90 days. Check other reviews, and buy some other brand. Based on other reviews, these should not even be on the market until obvious quality control problems are resolved! Don't waste your money on one of these!
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3 of 3 people found the following review helpful By Amazon Customer on July 30, 2013
Verified Purchase
The unit will go bad. It's just a matter of when. Mine went out after 5 months. The seller I bought it from, "DiscountsJungle", couldn't care less, either. They wash their hands of it after 30 days. I wouldn't buy from them again.
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3 of 3 people found the following review helpful By Dr DJ on May 10, 2013
Verified Purchase
Security seal on the back of the chassis was cut with razor. No warranty with it cut!!! I refunded the item. Must have been refurbished not new????
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3 of 3 people found the following review helpful By Kelly J. on March 30, 2013
Verified Purchase
Not sure what really happened here with this this unit however it worked right out of the box. Then a couple days later, nothing. No picture, no sound no signal. Just a blank screen. Disappointed.
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