Keeping Found Things Found: The Study and Practice of Personal Information Management (Interactive Technologies) (Paperback)

~ William Jones (Author)
Key Phrases: affinity diagramming method, desktop search facilities, item event log, Keeping Found Things Found, Semantic Web, Attention Central (more...)

Editorial Reviews

Review

"Keeping Found Things Found is the missing manual for 21st century literacy. We're at the epicenter of a rapidly expanding universe of personal information. Books, music, photos, videos, email, contacts, calendars, wills, bills, records, and receipts: how can we keep our piles and files from spiraling out of control? William Jones has the answer in this important book about finding our memories and organizing our lives. A must- read for designers, developers, librarians, and anyone else who cares about the future of information interaction." -- Peter Morville, Author of, Ambient Findability, and Information Architecture for the World Wide Web

Today, software can deliver unprecedented support for managing our ever more copious information. This landmark book provides detailed knowledge of behavior and technology that is essential for effective design and use of these productivity tools. --Jonathan Grudin, Principal Researcher, Microsoft Research

"This is an important book. Its theme is powerful and timely. The treatment combines keen observation, practical insight, and broad vision in way seldom seen." --Clayton Lewis, Professor of Computer Science, University of Colorado

Review

"A must- read for designers, developers, librarians, and anyone else who cares about the future of information interaction." -- Peter Morville, Author of, Ambient Findability, and Information Architecture for the World Wide Web

"Today, software can deliver unprecedented support for managing our ever more copious information. This landmark book provides detailed knowledge of behavior and technology that is essential for effective design and use of these productivity tools." -- Jonathan Grudin, Principal Researcher, Microsoft Research

"This is an important book. Its theme is powerful and timely. The treatment combines keen observation, practical insight, and broad vision in way seldom seen." -- Clayton Lewis, Professor of Computer Science, University of Colorado

"William Jones has written an excellent book that should be read by anyone interested in personal information management, or indeed other subjects such as search and information seeking behavior." -- Professor T.D. Wilson, Editor-in-Chief, Information Research

See all Editorial Reviews

Product Details

• Paperback: 448 pages
• Publisher: Morgan Kaufmann; 1 edition (November 15, 2007)
• Language: English
• ISBN-10: 0123708664
• ISBN-13: 978-0123708663
• Product Dimensions: 9.1 x 7.4 x 0.9 inches
• Shipping Weight: 2.1 pounds (View shipping rates and policies)
• Average Customer Review: 4.9 out of 5 stars  See all reviews (11 customer reviews)
• Amazon.com Sales Rank: #461,536 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

8 of 8 people found the following review helpful:

5.0 out of 5 stars Finally, a bright light in the darkness of information overload, November 15, 2007

By	C. Roduin "Librarian" (Seattle, WA USA) - See all my reviews (REAL NAME)

As someone who lives in fear of losing everything on my computer, this book and its eye opening discussions on personal information management (PIM) left me empowered to take more control over my own personal information for ease of future retrieval and storage, but also to control who else will have access to it.

The book gave me a new perspective on PIM and on the information that(constantly) flows into and out of my life. My information - email, digital docs, photos, music, bookmarks, whatever - has a life of its own and a life cycle. Information comes in. Sometimes it's useful. Sometimes it's not. Sometimes (too often!) it just gets in the way. But I never really thought of my information as something to be actively managed. And not just to avoid bad things like identity theft or data loss. But also for good things like working smarter and in ways that better leverage my time. Many people already have a PIM system or tool that works for them and their specific needs, but one of the real assets of this book is in helping you deconstruct the constant flow of information even before you start making determinations of what info to keep, what to chuck, who can have access to it, and where it should permanently reside. Jones describes some really useful tools and practices to help become savvier about what information comes at you and what information you send back out and all with a focus on helping you manage your time, energy, and personal information better and smarter.

I especially liked the books metaphors. I certainly feel as if sometimes I'm in a "sea" of personal information. How much of this I can control remains to be seen. I also liked the idea that PIM is about "weaving together" my personal information or building a structure in which the various kinds of information can be integrated into a coherent whole. I went into reading this book with many questions about my own PIM tactics and techniques and the book certainly did a great job of answering them through anecdotes, scenarios, current processes, and the "what next" sections that take the extra step to show what is up and coming in the future to address my problems and concerns.

This book is written to speak to me, as well as a much more seasoned manager of information. You get the full spectrum of PIM, from the history and theoretical background to the current gadgets and fun, new tools that are changing the face of PIM. I would have never imagined that one day I might be wearing jewelry that was really a complete telecommunications system or that all my daily transactions, communications, scheduling, and information keeping could be done on a single, handheld computer or PDA. It is that full spectrum, from past to present to future, that makes this book both jam-packed full of pertinent and useful information while also being fun and exciting to read.

3 of 3 people found the following review helpful:

5.0 out of 5 stars Ahh now I get it, May 20, 2008

By	Rasmus Toft Lauridsen "Estei" (Randers, Denmark) - See all my reviews (REAL NAME)

I'm a college dropout(Information Studies), now working in IT as a Systems Admin at a fair sized hotel. When I left college to pursue other at that time more interesting things. I couldn't really see the big picture in why we had to learn what they wanted us to.
Now I do, thanks to this book.

I keep feeling inspired about the management of my information. Both as PIM in my own department, but mostly also for my users. I can suddenly see some meaning in the way they manage their PIM. I as the IT department have to facilitate their professional PIM. I have to give them the tools to make sure they don't lose stuff, but also so they don't drown in information. Suddenly I have a much more nuanced view of my job. Being the geek who loves his tech stuff, can do everything to keep servers and computer running, is not really enough. I have to know my place in the business of managing information and information flow in the company.

This book could teach many programmers, much on how they can make their products more usable to the users. Make them understand some of how people look at the information being processed, stored, shared, pushed by the programs they write. We have to facilitate more styles of PIM than just our own, not everyone works like we do.

I have to stop myself, I just love this book and the ideas it keeps inspiring to pop up in my head.
There is so much for so many people in this book..

2 of 2 people found the following review helpful:

5.0 out of 5 stars A metadata for life, November 24, 2007

By	Glenda Claborne (Portland, OR) - See all my reviews (REAL NAME)

I can use this book as metadata for my everyday interaction with information. By this, I mean that in this book, William Jones has successfully named and described the basic concepts and activities of an area in my life that I would normally "let go and flow," which can mean letting information overload and fragmentation live my life. How many of us would stop to deconstruct the elements involved when we are searching for that article that we came across six months ago and which could be useful now or for the contact details of a previous supervisor who you need to ask recommendation from? By laying out the multi-step and multi-faceted nature of the basic PIM activities of finding and keeping, Dr. Jones gives us some goal posts by which to manage, measure and make sense of information in our playing field.

This is no small achievement for a book on personal information management. We have a tendency to reduce the topic of PIM to specific organizing technologies or to specific how-tos which makes it difficult to go a step higher and recognize the enduring needs and values that we are trying to seek and satisfy as we wade through our loads of information. In this book, Dr. Jones shares with us his own years of practice and study of PIM in a writing style that is succinct and engaging. He also connects us to the wisdom of other people through well-placed quotations and helps us with our imagination through simple, elegant line drawings.

I was involved in checking the references for this book which gave me the privilege of reading Dr. Jones' research papers on PIM earlier than most readers. It is a pleasure to see the full book become a reality knowing that it will be useful to anyone who cares about the role of information in their lives.

-- Glenda Claborne, a librarian and business analyst.