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Today's worker shortage is painful enough, but compounded by other employment realities--resignations on short notice, sudden disappearances by new hires, through-the-roof recruitment costs, associated customer and staff disruptions--it's enough to make anyone handling personnel feel as if they're in a war. That's exactly the premise advanced by employee-retention specialist Leigh Branham, whose Keeping the People Who Keep You in Business offers a very workable plan for victory in a workforce battle with no immediate end in sight. It details 24 Retention Practices that Branham developed and organized around the principles of attracting ("be a company that people want to work for"), selecting ("select the right people in the first place"), integrating ("get them off to a great start") and coaching ("coach and reward to sustain commitment"). Each, from "Adopt a 'Give-and-Get-Back' Philosophy" to "Have More Fun," recommends specific programs to help achieve its stated goal, and offers real-life examples of these activities in action at both megacorporations like Charles Schwab and Mirage Resorts and smaller firms including a Charlotte, North Carolina, print shop and a San Francisco architectural firm. "Reducing turnover takes commitment," as Branham says, and this book includes a useful collection of techniques and tools that actually could make it happen. --Howard Rothman
"Keen insights, up-to-date strategies. Highly recommended for all larger public libraries and academic libraries supporting a business curriculum." --Library JournalSee all Editorial Reviews
Interesting book if you have people working under you that you count on.There are people that work and give it more than 100% and there are people that want to just show up and get... Read morePublished on October 2, 2013 by James Walker
Leigh Branham has done an admirable job writing a practical manual for keeping good employees. I believe any employer will find scores of proven tactics they can apply at once. Read morePublished on April 23, 2008 by Doni Tamblyn
I read the book as part of an MBA mid-term project and would recommend this to any line manager or human resource practitioner who wants real, proven ideas and thoughts about... Read morePublished on October 22, 2005 by Peter M. Moran
Finally an employee retention resource from an outstanding consultant that combines practical step by step instructions with theory AND excellent examples from top companies. Read morePublished on May 8, 2003 by Michael Peters
Leigh has written a book that should be on the desk of every business person who wants to create a work environment where people do their best because they are valued as the... Read morePublished on September 22, 2002 by Sandra S Curry
I have known Leigh Branham for 20 years and the book reflects who he is. It is a straight forward, bottom line approach to solving the critical people problems in business today. Read morePublished on July 31, 2001 by Lon Blumenthal