Most helpful critical review
30 of 38 people found the following review helpful
Ebag Company not fun to deal with...
on July 23, 2013
I ordered this for my husband's birthday. It arrived and the front flap was covered with imbedded mold. The company didn't offer to send me a new one when I contacted them. They didn't care for my inconvenience. I sent this one back. I never saw the credit on my card. I had to email them. They had the returned bag now for three weeks. Luckily, I sent it back with a tracking number and a required signature. They finally credited me the amount. Not impressed with the company! They seem to lack any customer service what so ever!
The bag was awesome! My husband loved it but I don't want to deal with this company again to get another one. I'll have to find the bag from someone else.