Customer Reviews

Kenwood HTB-N815DV Networked Home Theater System with Progressive-Scan DVD Player

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

I bought this unit on Boxing day and have had nothing but trouble and Kenwood support is just uselss, the white images on a black background displayed a pink beeding stream. I had the first unit replaced only to find the new unit had the same problem. I contacted Kenwood and took it into a local repar center who took a couple of weeks to get back to me. I had to go into the repair center to show them the exact problem and then a week after that it was corrected by adding a capacitor. Now the DVD player is suppose to be compatible with all formats but it is not. The DVD player plays DVD-RW intermitently if at all and sometimes cannot read Disney discs. The repair center replaced the optical reader to no effect, and Kenwood is now asking for me to ship the DVD player to them for testing. Now it is late March and so essentially I've purchased a system that has spent more time in the repair center than at home and now I'll be without a DVD player for god know how long.

This arrived quickly and was easy to set up. It sounds great. We haven't tried connecting it to a computer yet, but if it appears to be straight forward. Hopefully a wireless connection will be possible as well, the documentation suggests it is, but isn't clear how to achieve this.