Customer Reviews

Kettler Venezia Resin Folding Side Chair

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3 of 5 people found the following review helpful:

1.0 out of 5 stars phony return policy, August 9, 2006

Burton Ahrens (norfolk, connecticut USA) - See all my reviews
(REAL NAME)

we ordered 18 chairs at a delivered price of $1,805.20. after looking a 3 we decided that we did not want them and asked the delivery man to take them back. instead he dumped them on our driveway and left. we called the company and the delivery company and asked them to take the chairs back in accordance with amazon's return policy. we were told that in order to do so we would incur a total delivery charge of $763.08 and be charged a restocking fee of 25%. after many frustrating phone calls, we have decided to give the chairs to a local charity and never to buy anything but books from amazon.

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