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Most Helpful Customer Reviews
214 of 216 people found the following review helpful:
5.0 out of 5 stars
You Won't Be Disappointed!,
By
This review is from: Keurig B31BLACK Mini Brewer Black
We love this brewer. The best benefit is a fresh, just-brewed cup of coffee every time. The k-cups are more expensive than buying bulk coffee but we were throwing away partially brewed pots of coffee every day with our old brewer. Plus, the savings in time not having to clean the carafe and dump the filter of grounds and then cleaning that is well worth it. Also, you can purchase a reusable filter for it if you want to continue to use non-kcup coffee. Believe me, it is still WAY less expensive than what you pay in the popular coffee houses and the coffee is just as good, or better.It won't accommodate a tall cup but it is simple to brew into a glass measuring cup and then pour that into your tall cup or travel mug. Helpful tip: We did have a clogging problem at first. The manual doesn't tell you that there is a "top needle" that can get clogged. Just remove the gasket and take a straightened paper clip to unclog it. If you use your own coffee, use a coarser grind to avoid that problem. HOWEVER, we were leaving the k-cup closed up in there and the grounds were getting cold and stayed stuck in the needle. We found that if you remove the k-cup right after brewing, it doesn't get clogged EVER. Have not had it happen since we discovered that. By the way, Keurig's customer/technical service is absolutely top notch! They stand behind their product and more than make up for any inconvenience you may have experienced. For those of you who are confused about the amount of water to pour in, we just take the cup we are brewing it in, fill it with water and pour it in. We never worry about seeing where the water level is.
94 of 95 people found the following review helpful:
5.0 out of 5 stars
Great Little Brewer- but don't use cold water!!,
By
This review is from: Keurig Platinum Mini Brewer - B31
We received this brewer from our parents for Christmas, and I was immediately smitten. Easy to brew (easy to measure water, too, in my opinion). Coffee samples were a mixed bag- some too weak, some delicious, but that's the beauty of the Keurig system, right? - variety of brews to try?Imagine my disappointment, then, when after exactly 6 brewed cups, the brewer would not work. The little brew button would blink as normal, then shut off without brewing. TroubleShooting section of the instruction booklet instructs to immediately call Keurig if this were to happen. Keurig Customer Service was very helpful and sent out a new unit in a week. I took the new brewer out of the box, and guess what? DOA. It wouldn't even brew a single cup! I had read about heating element problems with the Keurig line in general, and was sure I was one of the unlucky customers to experience this problem. Keurig CS was even more helpful this time, and we received our third brewer a week later. Plugged in the new brewer, put the water in, inserted K Cup, and... nothing. Out of sheer boredom, frustration, insanity, etc. I kept trying to brew. To my great surprise, after a half hour of attempts, the heater kicked in, and the brewer worked! What the... ?? Then, a light bulb switched on in my head. Could it be that the refrigerated filtered water I was using didn't allow the brewer to achieve brewing temperature? Keurig Customer Service never mentioned that it would be an issue, and nowhere in the literature does it say to use room-temperature water. Nonetheless, I switched to filtered tap and/or room-temp bottled water, and the little Keurig has performed like a champ. So to all of you out there considering this little gem of a brewer, don't use refrigerated water, and you will love the Mini Plus! (Maybe I should have reached this conclusion with common-sense reasoning, but alas, this was not the case...)
103 of 106 people found the following review helpful:
4.0 out of 5 stars
Keurig B31 vs Bosch Tassimo T45,
This review is from: Keurig B31BLACK Mini Brewer Black
I recently purchased both the Keurig B31 and Bosch Tassimo T45 personal brewers. My initial search was for a personal brewer for my office since the coffee provided at work is terrible. This review is written from the angle that I needed a brewer for my office cubicle, however I will add some insight for those looking to purchase for home use. My 3 main factors were 1)Convenience/Ease of Use 2)Price & 3)Coffee Quality. I opted with the Keurig for work and the Tassimo for home.CONVENIENCE/EASE OF USE: The Keurig wins for this factor since it is MUCH quieter than the Tassimo. As stated before, I sit in a cubicle at work so I didn't need a loud machine to disrupt my co-workers. We have `white noise' in our office and you can hardly hear the B31 as it brews. The Tassimo at home is louder and would definitely disrupt my co-workers sitting next to me. However, it is not so loud that it would wake someone up who is sleeping in the house. There are some good videos on YouTube of sound tests of the B31 and T45. I found the videos made the B31 sound louder than it actually is, while the Tassimo's are pretty accurate. The Keurig brews a little faster than the Tassimo which gives it a little edge as well, but both are right around 2 minutes. PRICE: Since the coffee at work is free, price was a big factor for me as well. I didn't need something that was going to greatly increase my weekly spending. The Keurig B31 ($99.99) is cheaper than the Tassimo ($169.99). However, Bosch currently has a $50 rebate on the T45. Couple that with a 20% of BBB coupon and you have greatly reduced the price of the Tassimo machine. The k-cups are also cheaper than the t-discs. I found the k-cups to be around $0.50/cup. The t-discs will run you $0.60 - $0.80 for regular coffee and $1.25 for the cappuccinos and lattes. Depending on how much coffee you drink, this could get expensive. Since I use the Keurig every day at work and the Tassimo only on the weekend, this made it the better choice for my desk. COFFEE QUALITY: The Tassimo wins this hands down. I found the Tassimo coffee (specifically Seattle's Best and Gevalia) to be much better than the k-cups. The flavors out of the Tassimo seem richer and fuller and the aroma that comes from the machine when brewing is much stronger. The k-cups do produce a good cup of coffee, but I found the t-discs better. I have been able to get close to the flavor of the t-discs by trying different brands of k-cups, but haven't found one that matched it in flavor exactly. Conclusion: I found the Keurig B31 to be the best option for my cubicle at work based on convenience and price. I would recommend the Tassimo for those who are using it at home. Or you could purchase both and enjoy the best of both worlds. 2115|R32274543GCMC1;2115|R30EPBKFOQ35EO;2115|R8P7DMTJ977N8;
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