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Most Helpful Customer Reviews
44 of 45 people found the following review helpful:
1.0 out of 5 stars
Keurig does not recommend these any longer,
By Scott (Massachusetts, USA) - See all my reviews
This review is from: Keurig Water Filter Replacement Starter Kit (Kitchen)
I bought two of these filters. I installed one in my B70 at home and the other in my B60 in my office.
The B70 continues to work but the B60 is no longer working. The pump runs and makes noise but the machine does not take in water. I contacted Keurig who told me that the newer machines have a "more sensitive" pump and that these filters have been causing problems. Sounds like the newer machines have a weaker pump that can't pull the water through. Since removing the filter, the machine only sometimes works so Keurig has offered to replace it with a new machine. They recommended I remove the filter from my B70 before it also breaks and offered me a free 24 pack of coffee to make up for the $36 I spent on these two filters (purchased from Bed, Bath and Beyond) Good cust service, no complaints there... but I don't recommend his filter (and Keurig agrees)
8 of 8 people found the following review helpful:
4.0 out of 5 stars
Don't give up on it. Try this first.,
By
This review is from: Keurig Water Filter Replacement Starter Kit (Kitchen)
I received a new Keurig for my birthday and I love it. I bought the filter separately after worrying about the minerals in my water. The first time I used it was a disaster. The machine only gave me half cup of coffee, made horrible noises and kept shutting off. I was afraid the machine was ruined but it worked fine without the filter. I decided to give it one more try before calling Keurig. I felt that it hadn't been seated down right in the water reservoir so I installed the bottom part of the filter assembly in the empty tank first. It snapped in much better than trying to push the whole thing on at once. I tested it and water ran through great. I then carefully snapped the top half (with filter) into the bottom part of the assembly and crossed my fingers. Tested it again and to my delight the water ran through beautifully. Then tried again with coffee and had a great cup of coffee. I also soaked my filter for 30 minutes instead of 5minutes so it was thoroughly saturated. A little trouble but worth it. Hope this helps.
9 of 10 people found the following review helpful:
5.0 out of 5 stars
Keurig 5072 Water Filter,
By
This review is from: Keurig Water Filter Replacement Starter Kit (Kitchen)
This filter works as described. There is one unfortunate draw back with its use - The filter housing blocks the blue light in the reservoir, making it more difficult to see the water level.
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