My Keurig returns half the water to the reservoir when I brew Recently, for no good reason, my keurig returns half the water to the reservoir whenever I brew a cup of coffee. I have to brew it twice to get one cup. Anyone know how to fix this?
Update - have had mine 4 years- only one minor problem which I solved quickly - probably 5 cups of coffee every day for over 4 years - so people saying it is an intrinsically defective product or design have to be wrong.
I followed the advice to pinch off the clear rubber thing at the top of the reservoir. I only had to do this once. After that, it started brewing full cups of coffee without returning hot water to the reservoir through the clear rubber thing.
Call Keurig. Mine was over a year old and they sent me a brand new one, and so far it seems to be working (much better than the original ever did, too). I'll give Keurig credit, they stood behind this one. The only problem is that i called like 4 or 5 times in the past year and they kept walking me through cleaning the needle and descaling. Just tell them that you've done this many times (if you have) and ask for a replacement. Mention all the reviews and discussions on Amazon with all the issues.
I just got my 2nd one a few days ago so I'll try and update here in awhile to let you know how it's going.
Same issue here. Intermittently brewing half cups and pumping water back into the reservoir during brew cycle. Unit is less than 6 months old with light use and we only use filtered water so it's not a clogging issue. I just sent Keurig an email regarding the issue so hopefully their customer service is a s good as others have stated.
This has happened to me a couple of times before and the problem just suddenly went away. The one time it wouldn't fix itself I fixed it by following the descaling instructions to the letter. No shortcuts. Just follow the instructions step by step.